Master Private Finance Reviews 107

TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

Hideous company who let us down over a period of 18 months. Now taking matters to the press to make others aware.. Paid £1,000's for horrendous service. Approached company who deny any wrongdoing

Rated 1 out of 5 stars

Absolute Mickey mouse company. When you complain about how slow the process is taking (we waited 4/5 months) the director rings off his mobile phone (so calls aren't recorded) and he belittles yo... See more

Rated 5 out of 5 stars

There was an avoidable mistake early in the process. However, the measure is more how quickly the error was found and resolved without delay or significant inconvenience. Very attentive, did what Dani... See more

Rated 5 out of 5 stars

We received great service from Dan at Master Private Finance. He found us the best deal for us that suited our remortgaging and repayment plans. He took the stress out of the loan application process... See more

Company details

  1. Financial Institution

Written by the company

Master Broker and Master Packager Intermediary services for the specialist mortgage market. Encompassing Second Mortgages, Bridging & Development Finance, Commercial Mortgages and more. Master Private Finance prides itself on service excellence for clients and other financial intermediary affiliates.


Contact info

3.3

Average

TrustScore 3.5 out of 5

107 reviews

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Rated 5 out of 5 stars

Excellent service

Shannon Harwood and her assistant Candice did a excellent job of arranging my mortgage, despite some difficulties with the first application (not their fault.) I would thoroughly recommend them for their diligence, professionalism and knowledge of the products available.

August 12, 2021
Unprompted review
Rated 5 out of 5 stars

Great customer care and timely

There was an avoidable mistake early in the process. However, the measure is more how quickly the error was found and resolved without delay or significant inconvenience. Very attentive, did what Daniel said he would do it ahead of when he said it would be done and always kept his word. Very happy customer which makes my job satisfying. Will be back again.

August 4, 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely Excellent Service and Attitude

From the start to the finish of my dealings with Master Private Finance I have been utterly delighted with the way in which they handled my case. Seldom have I come across an organisation operating in such a professional and efficient manner.
In particular, Connor Lee showed dedication, skill and kindness above and beyond what I'd hoped for, even to the point of ensuring I was being looked after perfectly whilst he was on leave.
Congratulations, Aaron, you have an amazing team!

June 7, 2021
Unprompted review
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Rated 5 out of 5 stars

Excellent work by Dan, speedy completion.

Excellent work by Dan to get this through in a short space of time.

I'm a mortgage broker myself so I understand the pressures of dealing with lenders and client's expectations. Top notch service from the guys at MPF.

May 4, 2021
Unprompted review
Rated 5 out of 5 stars

helpful and responsive.

Daniel came to our rescue with enquiry to offer in 2 days when we unexpectedly needed help. Accessible, knowledgable, reactive and responsive. Thank you for your time and effort on our behalf.

April 30, 2021
Unprompted review
Rated 5 out of 5 stars

Bridging loan

We were in a panic about making our completion on a house purchase and facing a large loss of deposit following delays with our mortgage application from our bank. We wanted to explore a bridging loan and approached Master Private Finance. They were a model of professionalism and speed. At every turn they communicated with us quickly and with detail about what they needed and what the next steps would be. They certainly helped to reduce the uncertainty and stress we were facing. Within 24 hours we had a back up plan for our purchase. As it turned out we didn't need the loan, but it was good to know that we could rely on Master Private Finance if had needed it. Our contact was Daniel Burdett and I was really impressed when despite not giving him the business of the loan, he wished us well and said he was pleased it had been settled.

April 25, 2021
Unprompted review
Rated 5 out of 5 stars

I have run my own business for 35 years…

I have run my own business for 35 years and the loan Daniel Burdett organised for me was perfect for my requirements. I would personally have no hesitation to recommend Daniel Burdett and Master Private Finance because of the care and expertise they demonstrated in the process of organising my very competitive loan.
Kind regards,
Harvey
Harvey Morgan
Chairman THJ Group

April 15, 2021
Unprompted review
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Rated 5 out of 5 stars

This review is based on an individual…

This review is based on an individual only and not the company as a whole. Daniel Burdett is an asset to MPF, he picked up my case from another individual and assisted in completing the deal within a very short timeframe. Daniel ensured all parties involved were working hard to get the deal over the line and provided regular updates, always going above and beyond. All set for completion tomorrow. Thanks again Daniel.

March 31, 2021
Unprompted review
Rated 5 out of 5 stars

It was an absolute pleasure dealing…

It was an absolute pleasure dealing with Shannon at Master Private Finance. She was extremely helpful, knowledgeable and professional throughout this purchase for my client. I would thoroughly recommend them to anyone who is looking for a seamless transition and outcome for their clients needs.
I will definitely be using them again with future cases.
Thank you

March 19, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service from Master Private Finance.

The service provided by Master Private Finance has been exemplary from the start. Dan Burdett has been nothing but helpful and informative from the beginning and provided us with an excellent product at a good price for our needs. Throughout the process he has kept in regular contact and ensured that we were fully updated and informed at all times. I would have no hesitation in working with MPF again and can only provide the strongest recommendation for anyone looking for similar services.

March 3, 2021
Unprompted review
Rated 5 out of 5 stars

I cannot fault Master Private Finance…

I cannot fault Master Private Finance at all, their communication was frequent and very clear, they advised me of the entire process and were very prompt with keeping me up to date with any developments. The deal they sourced for me was great, and everything happened exactly as they predicted, making me feel like I was in very good hands from the start. Excellent service all round. Very happy!

February 24, 2021
Unprompted review
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Rated 5 out of 5 stars

Thoroughly recommend Master Private Finance

We used Aaron from Master Private Finance for a rather complicated house purchase.
Aaron secured us a bridging loan quickly and efficiently and kept us informed at all times.
The legal process for buying the house (dealing with estate agents and solicitors) was long and very arduous but thankfully we had Aaron to help. He went above and beyond to help us even when it was outside of his remit.
We cannot thank Aaron enough and would thoroughly recommend him!

February 12, 2021
Unprompted review
Rated 5 out of 5 stars

A refreshing and transparent approach…

A refreshing and transparent approach to bridging finance, complex BTL, commercial loans and second charges, with regular updates, honest feedback and the advisers actually doing what they said they would do! The straightforward fees and the fair fee structure is very different from many other firms in the master broking arena.

February 12, 2021
Unprompted review
Rated 5 out of 5 stars

I would like to give some excellent…

I would like to give some excellent feedback to MPF and particularly Dan Burdett, they managed to pull out all of the stops to get a second charge bridge completed for me. My commission was also paid very smoothly

January 11, 2021
Unprompted review

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