Having placed an order in mid May 2025 I'm still waiting 8 months later for a response regarding the portrait of my partners horse, which she had PTS. Everything was going ok until I asked for... See more
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Highly recommend love there work and communication top class..any adjustments to picture were made with ease via email and no fuss..really look after you before picture sent..this was our second order... See more
Company replied
Absolutely amazing , my mums cat recently passed away so I got her a photo of her, one of the regal pet portraits , she couldn’t of loved it more , she said she looks at that photo and can only smile... See more
The whole experience couldn’t have been better. I submitted my photo online, Millie then emailed to confirm I was happy with the print before posting to me in speedy time. The quality of the print is... See more
Company details
Written by the company
Transform your favourite photo of any pet into a custom pet illustration, highlighting every little detail and capturing their true spirit. Explore our wide range of pet PAWTRAIT designs to find the perfect addition to your home, or a perfect gift for a pet-loving friend or family member. Over 50,000 orders completed and counting!
Contact info
Unit 11, Top Barn Business Centre, Worcester Road, Holt Heath, WR6 6NH, Worcestershire, United Kingdom
- hello@masterscreative.co.uk
- masterscreative.com
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Love my pictures
Love my pictures. Service is very good. All questions answered promptly in a friendly manner.

Reply from Pawtraitly
Highly recommend love there work and…
Highly recommend love there work and communication top class..any adjustments to picture were made with ease via email and no fuss..really look after you before picture sent..this was our second order and will definitely use Masters Creative again..Thankyou.

Reply from Pawtraitly
Great company
Great company, very friendly and efficient service with a good product. We love the photos

Reply from Pawtraitly
Excellent communication
Excellent communication. Quick delivery. Made adjustments to the picture as requested. Happy with over all experience
Great picture
Really easy selection, first draft was prefect and final picture is brilliant, captures the dogs just as we hoped. Good communication, great response, fast service.
Great customer service
I met a man from Masters Creative at Goodwoof, I decided to have a picture done of my dog. After a small hiccup which was rectified quickly and professionally I received a fantastic picture, which I absolutely love. The customer service from Millie was first class, she had great communication skills and keep me up to date all through the process. My picture was tailored to exactly how I wanted it. I would definitely buy from Masters Creative again.
Fantastic Artwork,
We now have a collection of 4 pictures from masters creative. We have run out of animals to ask for!
The team are always very happy to amend if needed, out of the four only had to amend one! We are super happy with them all.
Thank you team!
Would highly recommend
The whole experience couldn’t have been better. I submitted my photo online, Millie then emailed to confirm I was happy with the print before posting to me in speedy time. The quality of the print is brilliant. I would highly recommend Masters Creative. This was a gift & I’ll definitely be ordering again as a gift for others & also myself!
A great experience as a buyer
A great experience as a buyer, offered a personalised service and were happy to make changes as requested and the end result was brilliant and excellent quality and value for money.
The picture is fun and very…
The picture is fun and very identifiable as my dog!

Reply from Pawtraitly
Can’t recommend them enough!
Purchased at crufts. Absolutely over the moon! They were able to remove a jumper of one of my dogs images and use other images to interpret his markings. My other dog I had a few amendments and they were so accommodating. Can’t recommend them enough. Communication was prompt and always friendly and professional! Thankyou so much!

Reply from Pawtraitly
Can’t fault them
Made our initial order at Crufts and they were so accommodating, great selection and very reasonable priced. We had a couple of adjustment we wanted which was no trouble at all and Millie was so helpful.
Absolutely fantastic pictures.

Reply from Pawtraitly
Fantastic service
I bought my pet portraits at Crufts this year. The picture are fantastic! The artist contacted me within 48hrs to confirm I was happy with the pictures. I requested one change that was actioned withing 48hrs and received the pictures within a week. The service and communication has been brilliant.

Reply from Pawtraitly
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