Association of Master Tradesmen Reviews 

261
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 81 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the friendly staff, exceptional service quality, and professional communication maintained throughout all stages of their building projects. Many people deeply appreciate the reliable guidance, detailed estimates, and continuous support when searching for trusted local tradespeople. Though some customers experienced frustrating issues with incomplete work and poor performance from a few recommended contractors on site. A small group of individuals also reported facing unexpected financial expenses or feeling left without proper management assistance when serious problems arose. Others mentioned that pricing details could sometimes feel ambiguous or confusing when comparing different builder quotes.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting the supportive approach and clear... See more

Staff

Users describe positive interactions with staff, highlighting helpful and professional customer service... See more

Quality

Consumers find quality to be exceptional, expressing immense satisfaction with the finished projects and high... See more

Customer service

Reviewers highlight positive aspects of customer service, describing amazing support from start to finish.... See more

Price

Clients share ambiguous opinions on price, as experiences vary significantly between projects. Many reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Regency Home Builders (John Statham) went above and beyond, always punctual, polite, project finished on time and under budget. Work first class, as clean as possible, would use again and highly recom... See more

Rated 5 out of 5 stars

we contacted master tradesmen and within 2 hours received a call from a building company we decided to work with. We needed a total property renovation. Their work was nothing but professional, wi... See more

Rated 5 out of 5 stars

Turned up on time extremely helpful and advised when necessary of alternative options which were better than my original ideas and plans Renovated a bathroom kitchen and utility room Ripped out... See more

Rated 5 out of 5 stars

We were not in the U.K. for the whole of the build, we were kept informed every step by phone, messages, emails and photographs and they even suggested improvements on our original plans. The owner o... See more


Company details

  1. Consumer Advice Center

Written by the company

The Association of Master Tradesmen is a Trade Association Providing Local, Vetted Builders All Over The UK.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

261 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(261)

81 reviews in the last 12 months

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Rated 5 out of 5 stars

Assurance and Reliability

Master Tradesmen contacted us because of our plans to extend and build a loft room with dormer and some internal changes to bedrooms etc. We were given names and addresses and we contacted each and one was chosen. Master Tradesman contacted us regularly to see how things were progressing. A couple of times we asked for their advice and by being there, as a back up, made us feel more confident about the builder we had chosen. The job has now finished with no problems and we are very pleased we chose to go with a builder through Master Tradesmen.

April 22, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Right from the start we were kept informed about the progress of the work which was completed to a very professional standard. Start times were punctual with limited gaps in the overall schedule so we were always confident that the job would be done on time and to budget. Overall I cannot praise the builders highly enough.

April 13, 2021
Unprompted review
Rated 5 out of 5 stars

Single Storey Extensions

Single Storey Extensions. Toilet and Utility room. This one man and his son had a lot of experience and gave the best advice and by far the lowest quote. Extras were at cost. So everything kept to budget. I made the right choice on a £50k double extension and the time schedule was kept as well. This was a good all round experience , even dealing with unreasonable demands on a number of technical issues brought up by the Council Planning dept.

April 8, 2021
Unprompted review
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Rated 5 out of 5 stars

House extension

I wasn’t looking forward to the next stage of getting quotations and commitments from builders for my house extension. I was amazed when the Association of Master Tradesmen contacted me and said they would do that all for me. They did. The contractor was brilliant. The job was started and finished on time, on budget and to very professional standard. Thanks!

April 7, 2021
Unprompted review
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Rated 5 out of 5 stars

Review from - Dream Projects North Ltd

We have been with Association of master tradesmen now for around 12 months, our business leads have increased by around 43% which is wonderful, our accounts manager for Association master tradesmen Esme has been absolutely wonderful, dealing with us and also dealing with the clients that we have now completed work for and current clients that we are still dealing with

I couldn’t possibly recommend Association Of Master Tradesmen enough, especially Esme is patient, understanding, and extremely polite… Really can’t fault her or her work ethic.
She is an outstanding credit to the whole company.

Thank you
Dan H

March 26, 2021
Unprompted review
Rated 5 out of 5 stars

Master Tradesmen Review

We’ve been using Master Tradesmen for a while now, and they’ve passed us on numerous projects, our account manager Esme is an absolute pleasure to deal with, always helpful and keen to help secure us work, definitely recommend.

March 26, 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Hi, had a great conversation with Esme, she is sourcing quite a lot of work for my company, and the flow is starting now. Very professional and dilligent person.
And apparently she's got all her own teeth 😬, sorry, thats just my sense of humour, we're very pleased with her service.

March 26, 2021
Unprompted review
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Rated 5 out of 5 stars

Louise review Paul Yates

I've always found Louise very helpful and friendly regarding my dealings with Mastertradesmen. She is always enthusiastic and bubbly but also very professional. Thanks Paul

March 25, 2021
Unprompted review
Rated 5 out of 5 stars

I would recommend MT even if you are an…

I would recommend MT even if you are an established trader because there fees are very low and only paid once contract is signed and not like other sites where you have to pay monthly/yearly subscription fees.

Louise has been always helpful and honest regardless how busy we are and goes that extra mile.

Customer Service 100% 5 Star.

March 25, 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Great service with polite and friendly staff and found them easy to deal with, would highly recommend!

March 25, 2021
Unprompted review
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Rated 5 out of 5 stars

Excellent Start with Louise

Recently became a member of The Association of Master Tradesmen after being a little skeptical, decided to join anyway and have discovered it was one of my better life choices with excellent qualified leads from the ever helpful Louise, who is a delight to deal with.
These leads have already turned into projects for us.

March 25, 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely Fantastic Service.

It is a pleasure dealing with The Association of Master Tradesmen. Very helpful, polite and professional. Especially the person I've been dealing with (Esme Temple) since we started undertaking work through them. Absolutely fantastic service to their customers and contractors.

March 25, 2021
Unprompted review

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