Was looking to replace a European size mattress topper that was originally from IKEA but which is not sold at IKEA any more. This is a great site to get European sizes and the mattress I bought is gre... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have been satisfied with the service. One star minus - there is broken logic in the order with multiple positions. Also there were a delivery issues, it took around two weeks to deliver the the loc... See more
Company replied
Thank you! It was better than I expected for this price and I did recommended to my friends. Easy 4/5 stars. Would have given 5/5 if the cover was a bit more durable material like on couches and it to... See more
Company replied
Back in ApriI 2026 I ordered a Sleezzz® Diamond pocket spring mattress T1000 80 x 200 cm H2/H3 after searching numerous websites and not being able to find the above size for my IKEA day bed, as... See more
Company details
Written by the company
Ihr discount Matratzen-Shop aus Deutschland. Designed in Germany, made in EU. Unsere Produkte werden in Deutschland entwickelt. Durch die enge Zusammenarbeit mit unseren Partnern in der EU können wir die Einhaltung der hohen Qualitätsstandards gewährleisten.
Contact info
Grebbener Str. 7, 52525, Heinsberg, Germany
- +49 2452-9285830
- customer-service@matratzen.discount
- matratzen.discount
4.2
Great
16K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good product. Second time I buy it. Excellent
Very good product. Second time I bought it.
August 25, 2026
Very comfy and meet my expectations.
August 10, 2026
Nice and comfortable!!
August 10, 2026
Can recommend.
I have problem with my hipps but now I can finally slepp on my side again. Totally worth the money.😊
August 8, 2026
I purchased a mattress a month and a…
I purchased a mattress a month and a half ago and it hasn't arrived yet. The customer service doesn't reply to my emails either. Very disappointed.
August 19, 2026
Unprompted review
I dislike the refund service.
August 4, 2026
Good products and delivery
August 1, 2026
fast and good
August 4, 2026
It s very good .And I highly recommed…
It s very good .And I highly recommed it.Quality and price are perfect! And very fast delivery!Thank you!
July 30, 2026
Delivered mattresses like rubbish bag…
Delivered mattresses like rubbish bag full dirty, hole bag and dust. still waiting for resolution.
July 26, 2026
Nice prices and fast and cheap delivery
July 25, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Matratzen Discount
Hello Saija,
thank you very much for your great review! We are very pleased to hear that you are so satisfied with your new K16. 😊 It is fantastic that you also highlight the easy ordering and the quick findability of the products. We place great importance on you finding exactly what you are looking for and that the entire process is as uncomplicated as possible for you.
If you have any questions or need support, we are always here for you. We wish you many relaxing nights on your mattress!
Sleep well and sweet dreams! 🌙
Hallo Saija,
vielen Dank für deine großartige Bewertung! Es freut uns sehr zu hören, dass du mit deiner neuen K16 so zufrieden bist. 😊 Es ist fantastisch, dass du auch die einfache Bestellung und die schnelle Auffindbarkeit der Produkte hervorhebst. Wir legen großen Wert darauf, dass du genau das findest, was du suchst, und dass der gesamte Prozess für dich so unkompliziert wie möglich ist.
Wenn du Fragen hast oder Unterstützung benötigst, stehen wir dir jederzeit zur Verfügung. Wir wünschen dir viele entspannte Nächte auf deiner Matratze!
Schlaf gut und träum süß! 🌙
Easy ordering with a great price and…
Easy ordering with a great price and quick delivery. The mattress was exactly as described. I am a happy customer.
July 21, 2026
Reply from Matratzen Discount
Hello John,
thank you very much for your great review! 😊 We are very pleased to hear that you are satisfied with the ordering process and the delivery. If you have any questions or need assistance in the future, we are happy to help.
We wish you a good night with your new product!
Sleep well and sweet dreams! 🌙
Hallo John,
vielen Dank für deine tolle Bewertung! 😊 Es freut uns sehr zu hören, dass du mit dem Bestellprozess und der Lieferung zufrieden bist. Wenn du in Zukunft noch Fragen hast oder Hilfe benötigst, stehen wir dir gerne zur Verfügung.
Wir wünschen dir eine gute Nacht auf deinem neuen Produkt!
Schlaf gut und träum süß! 🌙
Don't waste your time!
Ordered on 24th July and delivery was due today 3rd August so I took the day off work. By lunchtime I checked the link and it had changed now stating TEN DAYS later! Now due 12th August.Absolutely ridiculous. I'm trying to cancel but getting no response. Don't waste your time or money.
August 3, 2026
Unprompted review
Reply from Matratzen Discount
Hello Ali,
thank you very much for your great review! 😊 We are very pleased to hear that you are satisfied with the value for money and punctuality. We are especially glad that you also appreciate the ergonomic Sleezzz Premium. It is wonderful to know that you are happy with your new mattress!
If you have any questions or need assistance, we are here to help.
Best regards and sweet dreams! 🌙
Hallo Ali,
vielen Dank für deine tolle Bewertung! 😊 Es freut uns sehr zu hören, dass du mit dem Preis-Leistungs-Verhältnis und der Pünktlichkeit zufrieden bist. Besonders freut es uns, dass du auch die ergonomische Sleezzz Premium so schätzt. Es ist großartig zu wissen, dass du mit deiner neuen Matratze zufrieden bist!
Wenn du noch Fragen hast oder Unterstützung benötigst, stehen wir dir gerne zur Verfügung.
Liebe Grüße und gute Träume! 🌙
Very good service
July 16, 2026
Reply from Matratzen Discount
Hello Fam Kerkhoven,
thank you very much for your great review! 😊 We are very pleased to hear that you are satisfied with our service. If you have any questions or requests, please let us know.
Best regards and sweet dreams! 🌙
Hallo Fam Kerkhoven,
vielen Dank für eure tolle Bewertung! 😊 Es freut uns sehr zu hören, dass ihr mit unserem Service zufrieden seid. Wenn ihr noch Fragen oder Wünsche habt, lasst es uns gerne wissen.
Liebe Grüße und gute Träume! 🌙
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.