John at Mavis Tire Baldwinsville NY is the shop expert on the front desk for automotive repairs. Many customers ask for him, looking to speak with him concerning their automotive problems. He respon... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
5 stars and more!! Dint get their names but it was a young female manager and a tech that assisted me. Excellent customer service with a smile. Gerald’s tire completely messed up my vehicle which c... See more
Company replied
I had a great experience at Mavis Tires & Brakes. Mike was professional, honest, and explained everything clearly before working on my car. My brake service was completed quickly, and the pricing was... See more
Company replied
Had a great experience here from start to finish. The team was professional, honest, and straight to the point — no runaround or pressure, just real communication about what my car needed. They broke... See more
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Company details
Information provided by various external sources
Founded in 2008, Mavis developed a peer-to-peer (P2P) proxy sharing application that enables users to access the internet anonymoulsy, protecting the user's privacy and confidentiality from traffic analysis. Mavis protects user's personal information by hiding the source computer's identifying information, and prevent web sites from learning the user's physical location. Mavis is used by individuals and businesses worldwide for a wide variety of reasons. ...
Contact info
United States
- mavis.com
4.6
Excellent
34K reviews
Replied to 59% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Shawnna helped me with some prices …
Shawnna helped me with some prices For oil change, brakes, tune- up yesterday very informative and polite.
April 29, 2026
Unprompted review
Reply from Mavis.com
Thank you so much for the kind words. We truly appreciate you taking the time to rate us and provide feedback. We look forward to seeing you again and providing another incredible experience!
I went in for a front end alignment as…
I went in for a front end alignment as well as tire sensors and Robert got both jobs done in a timely manner. He was very professional! My experience at Mavis Tires in Madison Ms was pleasant and helpful. I would most certainly recommend Mavis to my family and friends.
April 29, 2026
Unprompted review
Reply from Mavis.com
Thank you so much for taking the time to rate us. We know how busy life can get and it means so much. We look forward to delivering this level of service every visit!
Excellent service
Excellent service, they worked on my mustang and everyone was so kind and amazing. They deserve a 5 star rating and would recommend them to anyone who is having car trouble.
April 30, 2026
Unprompted review
Reply from Mavis.com
Thank you so much for taking the time to rate us. We know how busy life can get and it means so much. We look forward to delivering this level of service every visit!
Good customer service and quick…
Good customer service and quick response. I love the free tire rotation offer. Highly recommend Mavis in Bolivia NC
April 30, 2026
Unprompted review
Reply from Mavis.com
Thank you so much for taking the time to rate us. We know how busy life can get and it means so much. We look forward to delivering this level of service every visit!
Friendly staff and wonderful service…
Friendly staff and wonderful service with my vehicle
April 29, 2026
Reply from Mavis.com
Thank you for the positive words! When our customers are happy, we’re happy. We look forward to doing business with you again in the future!
Fast efficient service
Fast efficient service, communication through out the process. Wayne did an excellent job with the inspection along with recommendations for the future.
April 29, 2026
Reply from Mavis.com
Thank you so much for this fantastic rating! This exactly where we want to be for you!
Lower Rear Control Arms & Coil Spring Installed
I came in for lower rear control arms Both sides replaced and during dissembling they found out my coil spring was broken on left rear passenger. They informed me right away showed me the broken part. Ordered both sides for me. It took a couple days. Came in Saturday got car back Wednesday. I Have new cam torque bolts installed with wheel alignment. Thank u Mavis Rio Grande for staying professional and polite at all times. Special thanks to Manager Matthew and Mechanic Robert. I appreciate it.
April 29, 2026
Unprompted review
Reply from Mavis.com
Thank you so much for the kind words. We truly appreciate you taking the time to rate us and provide feedback. We look forward to seeing you again and providing another incredible experience!
The guys here always do a great…
The guys here always do a great job---thank you Ken, Will, Matt, and Brian!
April 29, 2026
Reply from Mavis.com
Thank you for the positive words! When our customers are happy, we’re happy. We look forward to doing business with you again in the future!
Shamel and Tommy did an excellent job
Shamel and Tommy did an excellent job. Shamel explained how to help with fuel economy by cleaning fuel injection. With gas being 4.25 a gallon I told them to do it vehicle has more pep now. Will tell my neighbors about service given could not be happier.
April 29, 2026
Bruce and Shane are great
Bruce and Shane are great! Very helpful and always keep me informed.
April 29, 2026
So fast and so considerate
So fast and so considerate! Fit me in for an urgent tire repair and didn’t even charge.
April 29, 2026
Unprompted review
Reply from Mavis.com
Thank you for trusting us with your vehicle's maintenance needs and making us your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!
Tony was such a pal
Tony was such a pal ! We will most definitely be back, he always offers to help when we need it !
April 29, 2026
Unprompted review
Reply from Mavis.com
Thank you so much for the kind words. We truly appreciate you taking the time to rate us and provide feedback. We look forward to seeing you again and providing another incredible experience!
I have been sitting here for over 3.5…
I have been sitting here for over 3.5 hours waiting for tires and an alignment. I had an appointment for 9 am and I was even 30 minutes early.
April 29, 2026
Unprompted review
Reply from Mavis.com
Hi Laura Doray, we apologize for the long wait time you experienced despite having an appointment. We understand how frustrating this must have been and would like to address your concerns. Please reach out to us at 914-984-2500, Option #2, so we can discuss this further and find a resolution. Thank you for bringing this to our attention.
Consumer Solutions
Top-notch service!
April 29, 2026
Unprompted review
Reply from Mavis.com
Thank you for the positive words! When our customers are happy, we’re happy. We look forward to doing business with you again in the future!
Flat Tire Repair
Came in early in the morning with a flat tire. Was immediately greeted and helped by a kind gentleman. Service was incredibly quick and everyone here was really easy to speak with. Will definitely come back to be serviced again!!
April 29, 2026
Unprompted review
Reply from Mavis.com
Thank you so much for this fantastic rating! This exactly where we want to be for you!
Sales Woman #000004 did a great &…
Sales Woman #000004 did a great & efficient service for me when my work truck needed a new tire early in the morning.
April 29, 2026
Unprompted review
Reply from Mavis.com
Thank you so much for the kind words. We truly appreciate you taking the time to rate us and provide feedback. We look forward to seeing you again and providing another incredible experience!
Katie
Katie
was amazing. kind knowledgeable helped me out with my vehicles needs and services
April 24, 2026
Unprompted review
MAKE THEM YOUR CHOICE
Tire Kingdom close to the DMV is the best. Professional, kind, courteous and very accommodating. Was standing outside the store and before I could ask they offered to put my license on the car. That’s more than awesome, that’s a WOW. Will be there again.🙏❤️🙏
April 28, 2026
Unprompted review
Reply from Mavis.com
Thank you for the positive words! When our customers are happy, we’re happy. We look forward to doing business with you again in the future!
Horrible customer service
Horrible customer service, I requested an out the door price, before I arrived to have my car serviced. Once they serviced it, the price went up $80 and only then explained they can’t give out the door price. Imagine them doing this to every customer how much money that puts in their pockets.
April 28, 2026
Unprompted review
Reply from Mavis.com
Hello Tracee, we're sorry to hear about your experience with our service. We understand how important transparent pricing is and apologize for any confusion caused. Please reach out to us at 914-984-2500, Option #2, so we can address your concerns directly. Thank you for bringing this to our attention.
Consumer Solutions
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