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Rated 2 out of 5 stars

Purchased 2 hard to find bottles of cologne that were in stock, then 2 days later my order was suddenly cancelled with no explanation. After contacting support, I was told "the last bottle broke." So... See more

Rated 5 out of 5 stars

Maxaroma is the bomb!!!! Do you know how much care they take in just packaging your order, let alone their genuine concern for your happiness ? That should tell you the degree of their professionalism... See more

Rated 5 out of 5 stars

Great first experience with Maxaroma! I felt slightly skeptical after reading the most recent reviews however that was all put to rest when I received my fragrance! Scent was 100% authentic and batch... See more

Rated 5 out of 5 stars

I love ordering from Maxaroma. I receive my perfumes so quickly after I order them and their packaging cushions them so well that I do not have to worry about anything breaking. I have received perfum... See more

Company details

  1. Flavours, Fragrances and Aroma Supplier
  2. Barber Supply Store
  3. Clothing Store
  4. Cosmetics Store
  5. Pharmacy
  6. Skin Care Clinic

Written by the company

Luxury is not just a word. Luxury is an experience. A feeling you get when you buy something from us. Our mission is to provide our customers with an experience they'll never forget. MAXAROMA offers a wide range of high quality products from niche and artisan brands to selected designers. We also provide free standard and second day shipping in the U.S.


Contact info

4.0

Great

TrustScore 4 out of 5

3K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

A fragrance lovers dream

The customer service is excellent I know without a doubt I’m getting the real deal and it’s covered should anything go wrong in transit plus the selection is insane.

July 4, 2023
Rated 5 out of 5 stars

Exceptional decant fragrances

I have ordered many fragrances form Max Aroma. The offer decants of some of the top fragrances in the world. I have always received items just as described and will continue to order more in the future

July 5, 2023
Rated 5 out of 5 stars

Xerjoff Lira Unisex Perfume is Fantastic

Maxaroma is such a great fragrance company! With original fragrances. I recently bought Xerjoff Lira Unisex perfume from Maxaroma, and it smells great. 10/10 would recommend this fragrance and this fragrance company.

July 3, 2023
Rated 5 out of 5 stars

Thumbs up

My orders always ship within 24 hours and received within 2 days. They also always include a sample. Definitely recommend shopping here for niche fragrances at better prices.

July 3, 2023
Rated 4 out of 5 stars

Created a custom order

The company was very accommodating and created some special samples for me at my request as I was not familiar with the scents they reviewed during a livestream on Instagram and wasn’t ready to invest into purchasing full bottles. I appreciate it. And I am so glad they did as these scents did not work for us.

July 3, 2023
Rated 5 out of 5 stars

Great customer service

Great customer service. For the first time I had to reach out to customer support as my fragrance was damaged in transport. Happy with everything that happened later and prompt replacement.

July 3, 2023

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