Purchased 2 hard to find bottles of cologne that were in stock, then 2 days later my order was suddenly cancelled with no explanation. After contacting support, I was told "the last bottle broke." So... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Maxaroma is the bomb!!!! Do you know how much care they take in just packaging your order, let alone their genuine concern for your happiness ? That should tell you the degree of their professionalism... See more
Great first experience with Maxaroma! I felt slightly skeptical after reading the most recent reviews however that was all put to rest when I received my fragrance! Scent was 100% authentic and batch... See more
I love ordering from Maxaroma. I receive my perfumes so quickly after I order them and their packaging cushions them so well that I do not have to worry about anything breaking. I have received perfum... See more
Company details
- Flavours, Fragrances and Aroma Supplier
- Barber Supply Store
- Clothing Store
- Cosmetics Store
- Pharmacy
- Skin Care Clinic
Written by the company
Luxury is not just a word. Luxury is an experience. A feeling you get when you buy something from us. Our mission is to provide our customers with an experience they'll never forget. MAXAROMA offers a wide range of high quality products from niche and artisan brands to selected designers. We also provide free standard and second day shipping in the U.S.
Contact info
3117 38th Avenue, 11101, long Island city, United States
- (844) 552-7662
- Customercare@maxaroma.com
- maxaroma.com
4.0
Great
3K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Maxaroma is my go to for niche…
Maxaroma is my go to for niche perfumes! Always a fun promo going on never have to pay full price !
June 29, 2023
Speedy delivery
Speedy delivery! I’m so impressed by the lightning speed of which I get my order and the little extra goodies stuffed into the box. Great products and even better processing!
July 1, 2023
Maxaroma is my favorite place to shop
Maxaroma is my favorite place to shop. The customer service it outstanding!
June 30, 2023
Experience is great!
My experience is always great with Maxaroma, online. What the company does well is having available travel sizes for almost all fragrances. What Maxaroma could work on is having ALL fragrances travel size available! Free shipping would be great, too! Overall, Maxaroma has competitive prices and shipping doesn't take long to receive product. I never had a bad experience or damaged product. I will continue to purchase from this company.
June 28, 2023
¡NO HACEN ENVIOS A MEXICO?
Trato de comprar un perfume y al poner mi direccion me dice "There is no shipping method available to your destination. Please fill a different shipping address" es especificamente para Sinaloa, Mexico
August 2, 2023
Unprompted review
Great selection of niche fragrances
Great selection of niche fragrances, frequent sales, items are packaged securely and arrive quickly.
July 18, 2023
Great service and great prices
Great service and great prices. My go-to for all my fragrances.
July 18, 2023
I love the Niche look of your webstore…
I love the Niche look of your webstore with the great selections and sizes, but with the reasonably priced fragrances !! Free shipping is a treat and the discontinued YSL Kouros I ordered was fresh and prompt getting to me, so I am a fan..thank you !!!
June 26, 2023
Great Price Lovely packaging
June 24, 2023
I purchased Incident Diplomatique Eau…
I purchased Incident Diplomatique Eau De Parfum from Maxaroma.com. I received it on time and in good condition. The customer service was good because I didn't have to call to inquire about the status of my order.
I heard about Maxaroma through Max Forti, one of the best perfume reviewers in the business. I like their website because it has many different perfumes in niches or designers.
Incident Diplomatique was a blind buy, to be frank. I first learned about it through Justin Copeland's Youtube channel. He's another good perfume reviewer that I enjoy listening to sometimes.
Overall it is a good perfume. It has an interesting smell. It is only for some. You have to be comfortable in yourself to wear Incident Diplomatique Eau De Parfum. I would not hesitate to recommend these joints.
June 26, 2023
Great service ever
June 26, 2023
Oh how I love Maxaroma !
Maxaroma is awesome and is one of my favortie sites to shop for fragrances. They have some of the best deals on some of the best/most popular fragrance houses, as well as having a good selection of hard to find fragrances. I love the free 2-day shipping. Everytime I order from Maxaroma my experience is always positive and seamless. I got a free Merchants of Venice discovery set with my last purchase and I was very impressed. Not only did they smell really good, but the sample sizes were huge compared to most sample sets. I was curious about this house and I'm so thankful to Maxaroma for giving me the chance to try them out.You guys sure do know how to make your customers feel appreciated. Thank you Maxaroma for being the best at what you do !
June 22, 2023
I really like the fast order…
I really like the fast order processing/shipping that MaxAroma has. Definitely a go to site to order from.
June 25, 2023
Always packaged with care
Always packaged with care, speedy delivery, and great overall experience every time.
June 24, 2023
Fast shipping and a beautiful niche…
Fast shipping and a beautiful niche fragrances selection.
June 23, 2023
Great product in love the smell
June 22, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.