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See what reviewers are saying

Rated 5 out of 5 stars

Ended up purchasing Maxemail again after our work fax has been out of order for a couple months with no solution offered. It has been a godsend for priority faxes. I'm hoping to not consistently be... See more

Company replied

Rated 3 out of 5 stars

So far, the service is okay. Disappointed that terms for toll free numbers are not good. I tried MetroFax and MyFax and both of those had toll free numbers available which were part of the incoming... See more

Company replied

Rated 4 out of 5 stars

I think the service is great although as faxing fades, it is hard to say this service is a true value anymore. There should be better options for pricing for a two or three person office, which would... See more

Company replied

Rated 5 out of 5 stars

The way to fax in 2016. So easy to use, especially in a paperless environment. I would highly recommend.

Company details

  1. Internet Service Provider

Information provided by various external sources

We keep our email and phone support in-house so that you can get quick and accurate answers to your questions, and prompt response to any issues. The same people who created MaxEmail in 1996 are still here running and maintaining the service, so you'll always get the most knowledgeable answers to your questions.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

133 reviews

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Rated 5 out of 5 stars

Easy to use!

The way to fax in 2016. So easy to use, especially in a paperless environment. I would highly recommend.

September 7, 2016
Unprompted review
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Rated 5 out of 5 stars

Fast, Convenient and Reliable

This system works wonderfully and is very good for my business. This business is time sensitive and their fast reliable service is necessary for the continued health and growth of my Company

August 23, 2016
Unprompted review
Rated 5 out of 5 stars

Love this system!

Our computer tech recommended this system to us and we absolutely love it! So easy to use, and we can now get rid of that annoying fax machine. Everything now is just a click away.

August 8, 2016
Unprompted review
MaxEmail.com logo

Reply from MaxEmail.com

Thank you for your review (and thanks to your tech for the referral!). I'm glad you're loving the service!

Best Regards,
Jim Siwek

MaxEmail.com

Rated 5 out of 5 stars

Worth it for small business

Ended up purchasing Maxemail again after our work fax has been out of order for a couple months with no solution offered. It has been a godsend for priority faxes.
I'm hoping to not consistently be going over my max send files (that should be a bit more), but overall this services have been a lifesaver!

July 26, 2016
Unprompted review
MaxEmail.com logo

Reply from MaxEmail.com

Thanks for your review! I'm glad we were able to help. Looking forward to serving you!

Best Regards,
Jim Siwek

MaxEmail.com

Rated 4 out of 5 stars

Good for business thus far

sometimes the quality of the copies is not clear with photo id's. other than that it works fine..

July 24, 2016
Unprompted review
MaxEmail.com logo

Reply from MaxEmail.com

Thanks for your review! I'm glad it is working for you!

For better scan and fax results, please scan as a PDF in black & white mode (if your scanner software has this) at 200 dpi or larger. Do not use "photo" or "grayscale" mode if possible. For details, please check out our FAQ: http://bit.ly/2aGZtm7

If you are still having trouble, please contact us, we'd be happy to help!

Best Regards,
Jim Siwek

MaxEmail.com

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Rated 5 out of 5 stars

Straightforward, Simple, Very easy to use

Sending individual faxes is a breeze and I can see that this will be amazing for fax blasting. Everything I expected and more. Great system highly recommended.

July 5, 2016
Unprompted review
MaxEmail.com logo

Reply from MaxEmail.com

Hi Donald! Thanks for taking the time to review MaxEmail and your kind words! I'm glad you like the service!

Best Regards,
Jim Siwek

MaxEmail.com

Rated 5 out of 5 stars

I love your service.

I recommend it to all the associations I manage! I have never experienced any problems during the 2+ years I have been using the service. Dependable software!

June 21, 2016
Unprompted review
MaxEmail.com logo

Reply from MaxEmail.com

Thank you so much for your kind words! I'm glad you are loving the service. Thanks for your business and all your recommendations!

Best Regards,

Jim Siwek
MaxEmail.com

Rated 5 out of 5 stars

Very reliable at a fair price.

Very reliable product, have used for several years. Good value vs expense of a dedicated fax line.

June 4, 2016
Unprompted review
MaxEmail.com logo

Reply from MaxEmail.com

Thanks for your review jmedney! We appreciate your business!

Best Regards,
Jim Siwek

MaxEmail.com

Rated 3 out of 5 stars

Interface is a bit clunky

I had difficulty getting the service setup. Sent one fax then it locked me out, with a message about needing to verify my credit card. Interesting, since I already sent my first fax. The overall look and feel is a bit outdated and cumbersome. Paid for a year. So we will see how it goes.

June 3, 2016
Unprompted review
MaxEmail.com logo

Reply from MaxEmail.com

Hi Michael,

Thanks for your review! I am very sorry about the issues after signing up. It looks like Bill was able to help get you running again and is assisting with some additional issues.

Also, we are several weeks away from rolling out a new interface with a much more modern look & feel, and responsive design with better layout for mobile devices, so this should be a better experience for all of our users.

Thanks for sticking with us, we'll be sure to resolve all issues to your satisfaction!

Best Regards,
Jim Siwek

MaxEmail.com

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Rated 5 out of 5 stars

Great product...

I have replaced my email ISP with MaxEmail.com and have no regrets. My "other" email is down and has been for awhile. This happens far too often considering I'm talking about a huge company. They don't even know what the problem is, and actually, don't seem to be too interested in getting my email service back up and running. So I went looking for an alternative. I found mail.com and then went further and signed up for MaxEmail.com. My emails are always there, never get error messages... IT'S WONDERFUL! Especially since I'm starting an online business... having excellent, and more importantly to me, dependable email service is a must. Thank you!!!

May 6, 2016
Unprompted review
MaxEmail.com logo

Reply from MaxEmail.com

Thanks so much for your positive review! We look forward to serving you!

Bets Regards,
Jim Siwek

MaxEmail.com

Rated 5 out of 5 stars

EXCELLENT

EASY AND FAST

April 6, 2016
Unprompted review
MaxEmail.com logo

Reply from MaxEmail.com

Hi blanca! Thank you very much!

Best Regards,
Jim Siwek

MaxEmail.com

Rated 5 out of 5 stars

Loving it

It's quick, easy and very convenient from anywhere

April 6, 2016
Unprompted review
MaxEmail.com logo

Reply from MaxEmail.com

Hi Traci!

Thanks for sending in your comments, we appreciate it! I'm glad you are enjoying the service!

Best Regards,
Jim Siwek

MaxEmail.com

Rated 5 out of 5 stars

Affordable and easy

We just got rid of our fax line due to cost and since we rarely used it. MaxEmail was a more affordable option to our occasional need for a fax line. It was easy to set up and the videos made using the website simple. Wrote up the directions for all the employees and it has worked great so far.

March 23, 2016
Unprompted review
MaxEmail.com logo

Reply from MaxEmail.com

Hi dfox!

Glad everything was easy to set up & get working for your company.

Thanks for your kind words & taking the time to send in your review!

Best Regards,
Jim Siwek

MaxEmail.com

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Rated 5 out of 5 stars

Works great!

Quick easy start up. Good rate. Easy to receive and send faxes. 5 Stars!

March 15, 2016
Unprompted review
MaxEmail.com logo

Reply from MaxEmail.com

Hi EOTX! Thanks for signing up & taking the time to send in your review. We look forward to serving you!

Best Regards,
Jim Siwek

MaxEMail.com

Rated 5 out of 5 stars

MaxEmail has served us well for more than a decade

I just established a new account with MaxEmail, for a new company we founded. However, we've been using the service for our previous company for more than a decade. MaxEmail allows us to travel for business without worrying whether we'll be able to receive and send communications. Honestly, we couldn't live without it!

March 5, 2016
Unprompted review
MaxEmail.com logo

Reply from MaxEmail.com

Hi Sally!

Thanks much for your review, and thanks for your business over the years as well as recently adding a second account!

We appreciate your kind words!

Best Regards,
Jim Siwek

MaxEmail.com

Rated 5 out of 5 stars

Works like a charm!

Love the service, ease of use and ease signing up.

February 29, 2016
Unprompted review
MaxEmail.com logo

Reply from MaxEmail.com

Great! Thanks so much for your review and we look forward to serving you!

Best Regards,
Jim Siwek

MaxEmail.com

Rated 5 out of 5 stars

Great app !!!!

Thi is the greatest app to send and receive faxes while I'm on the road or vacation. Love it!!!

February 14, 2016
Unprompted review
MaxEmail.com logo

Reply from MaxEmail.com

Glad to hear you like the app!! Thanks for taking the time to review!

Best Regards,
Jim Siwek

MaxEmail.com

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Rated 5 out of 5 stars

Excellent

Excellent for people who need to fax on the go or from home.

February 12, 2016
Unprompted review
MaxEmail.com logo

Reply from MaxEmail.com

Hi Carey,

Thanks for your review! I'm glad you like the features - looking forward to serving you!

Best Regards,
Jim Siwek

MaxEmail.com

Rated 4 out of 5 stars

faxes are a vanishing market....this makes keeping up with it easy

no need to update the machine, or buy a new one
scan and email are fast becoming the standard.

February 8, 2016
Unprompted review
MaxEmail.com logo

Reply from MaxEmail.com

Thanks for your review! We are happy to fill the gap for you so you don't have to buy a new fax machine!

When we started this business in 1996, we had no idea how long we'd be providing fax services. We're happy to serve you as long as you need to send & receive faxes!

Thanks!
Jim Siwek

MaxEmail.com

Rated 5 out of 5 stars

So convenient and easy to access

Loved it that it was accessible immediately. The price is perfect.

February 5, 2016
Unprompted review
MaxEmail.com logo

Reply from MaxEmail.com

Thank you very much for writing, and glad everything is working for you!

Best Regards,
Jim Siwek

MaxEmail.com

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