I requested change of ownership for a business and the request went through smoothly. I had heard that there might be delays and a alot of back and forth and document requests but that wasn't the case... See more
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Review summary
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What people talk about most
Based on these reviews
Having dealt with Laurence @ Maxen Power I can say 100% he has gone above and beyond to help resolve the outstanding situation with The Commercial Hotel (Uppermill) and he is a great asset to Maxe... See more
Company replied
Very helpful on the phone, sorted any issues there and then. Slightly disappointed I didn’t receive invoices straight away but that was resolved and direct debit has been altered to ensure debt is n... See more
Company replied
Haseeb paracha is delivered excellent customer service. He is always very helpful and curious. He goes extra miles whenever we require help. He is a truly great ambassador for his company.
Company replied
Company details
Written by the company
Maxen Power is a distinguished name in the realm of commercial energy supply, specialising exclusively in serving the unique needs of businesses. Our unwavering commitment to excellence and professionalism sets us apart as a reliable energy partner for a diverse clientele, including micro and small to medium-sized enterprises, as well as corporate entities. At Maxen Power, our core mission is centered around prioritising our valued customers. We understand that the energy landscape can be complex, and that's why we offer tailored, flexible, and cost-effective gas and electricity solutions that are precisely crafted to meet your specific requirements. What sets us apart is our dedicated team of industry experts who are readily available to address your inquiries and provide guidance. We take great pride in consistently exceeding expectations, going the extra mile to ensure that your business has the power it needs to thrive. When it comes to connecting your business to a reliable and cost-effective energy supply, Maxen Power is your steadfast partner, always here to support your success. With us, you can trust in a partnership built on professionalism, flexibility, affordability, and a commitment to putting your business's energy needs first. Experience the difference with Maxen Power – your preferred choice in commercial energy solutions. Thanks for visiting our page.
Contact info
Olympic House, 28-42 Clements Road, Ilford, Essex, , IG1 1BA, London, United Kingdom
- 0207-9-303030
- support@maxenpower.com
- maxenpower.com
4.5
Excellent
5K reviews
Replied to 99% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Maxen power has looked after us well
Maxen power has looked after us really well. Always at the end of telephone if required. Excellent service. Thank you Maxen Power
Odessey Pharmacy
April 21, 2026
Unprompted review
Reply from Maxen Power
Dear Raju Malde,
We are so glad to hear that Odessey Pharmacy feels so well looked after! At Maxen Power, we strive to provide the best service for all our customers. Positive reviews like yours always keep us energised to keep providing the best service for all our customers.
Best regards,
Team @ Maxen
nice customer service very helpful
nice customer service very helpful
April 21, 2026
Unprompted review
Reply from Maxen Power
Dear Muhammad Bilal,
It is great to hear that you had such a positive experience! We always strive to be as helpful as possible, so we are happy to know our customer service team hit the mark for you. We are always here to help whenever you need.
Best regards,
Team @ Maxen
Over charged
They over charge and even charge for not having direct debit. All the reviews are fake
April 16, 2026
Unprompted review
Reply from Maxen Power
Hi,
I am deeply sorry that you felt the need to leave a negative review. As a responsible energy provider, we always strive to provide the best level of service. I actually requested information from you on your previous review to get this sorted, but since we did not hear back, I was not able to make any progress for you.
Please get in touch with us at support@maxenpower.com or call 0207 9303030 and provide us with your details so I can look into this personally and address any concerns that you might have.
Best regards,
Ansel
Very satisfied with Maxen Power…
Very satisfied with Maxen Power services. I been with company for few years now and I have no complaints about. Thank you for being a part of my business path. I
April 21, 2026
Unprompted review
Reply from Maxen Power
Dear Claudia,
It is rewarding to hear that we have been a part of your business journey for the last few years! We value long-term partnerships, and knowing that you have had a smooth experience without any complaints is the best feedback we could ask for.
Thank you for your loyalty and for letting us power your business. We look forward to supporting your continued success for many more years to come!
Best regards,
Team @ Maxen
Great service
would like to say thankyou to business move team who has helped me to sort my client issue. my client has taken over the new site and business move team has helped me to complete the COT and transfer the account under our clients name. such a nice services provide by maxen power. Thank you.
April 21, 2026
Unprompted review
Reply from Maxen Power
Dear Pooja,
We are glad to hear that the Business Move Team was able to help you get that site takeover sorted so efficiently! Dealing with shifting can be a complex process, so we are glad we could make the transfer smooth.
Best regards,
Team @ Maxen
My acc manager is veruy helpgull and…
My acc manager is veruy helpgull and polite
April 21, 2026
Unprompted review
Reply from Maxen Power
Hi,
It is happy to hear that your Account Manager has been so helpful and polite! We know that having dedicated support makes all the difference in managing your business energy. Thank you for being a valued customer, and we will always be here to help.
Best regards,
Team @ Maxen
Dhushy S J FamilyMart
"Maham was fantastic! She was so helpful and supportive throughout the entire process. She clearly knows her stuff and made sure I was taken care of before we finished the call. 10/10 service!"
April 20, 2026
Unprompted review
Reply from Maxen Power
Hi,
Thank you so much for the 10/10 rating! It is so great to hear that our support representative provided such a high level of support. We always want our customers to feel fully looked after, so it is great to know she was able to answer all your questions. We appreciate the support from you and the team at FamilyMart!
Best regards,
Team @ Maxen
Reply from Maxen Power
Dear Ricardo Luis,
It is great to hear that you had such a positive experience with us! We always aim to provide a smooth and helpful service, so it is great to know we hit the mark for you. Thank you for taking the time to share your feedback. We appreciate your support.
Best regards,
Team @ Maxen
Very friendly and helpful
Very friendly and helpful. No pressure sales talk.
Gave clear information.
April 20, 2026
Unprompted review
Reply from Maxen Power
Dear Dr Irfan Mian,
We really appreciate you sharing this. Our team works hard to ensure that calls are answered promptly and concerns are handled with the professional care you deserve. It is rewarding to see that reflected in your experience.
Knowing that you feel valued as a customer is the best feedback we could ask for. Thank you for choosing us as your energy provider!
Best regards,
Team @ Maxen
Great customer service
Great customer service, professional, a fantastic energy provider. Queries are delt with in a swift manner. Call's are answered quickly. They value their customers
April 20, 2026
Unprompted review
Reply from Maxen Power
Hi,
We know how frustrating it can be to wait on hold, so we make it a priority to answer calls quickly and address concerns efficiently.
It is great to hear that our professional approach and commitment to our customers are hitting the mark for you.
Best regards,
Team @ Maxen
I have been very impressed with the quality of service
I have been very impressed with the speed and customer care provided by Nimra, who was our handler dealing with setting a new account.
I give 10/10 for communication, whereby I have been kept update troughout.
Thank you Nimra.
April 20, 2026
Unprompted review
Reply from Maxen Power
Dear Louise Marcantonio,
Thank you so much for the 10/10 rating! We know that setting up a new account can sometimes feel like a lot of moving parts, so we are happy that our support representative made the process smooth and kept you in the loop every step of the way.
Best regards,
Team @ Maxen
Good customer service by Jasmin
April 20, 2026
Unprompted review
Reply from Maxen Power
Hi,
That is great to hear! Our support representative always puts our customers first, so I am glad you had such a positive experience with her. Positive reviews like yours always keep us energised to keep providing the best service for all our customers.
Best regards,
Team @ Maxen
Thanks for your excellent and efficient service Madiha!
Thanks for your excellent and efficient service Madiha!!
April 20, 2026
Unprompted review
Reply from Maxen Power
Hi,
It is great to hear such high praise! We always aim to keep things moving efficiently, so I am glad our support representative was able to provide that for you. We will always be here to help whenever you need us.
Best regards,
Team @ Maxen
Reply from Maxen Power
Dear Mahran Alshabbah,
Thank you so much for the kind words! Running a Middle Eastern restaurant is a busy job, so we are happy to handle the energy side of things so you can focus on the food and your customers. We really appreciate you choosing Maxen Power to support your business!
Best regards,
Team @ Maxen
Solved my business problem asap
Solved my business problem asap. My business based in redditch.
Renel thanks for help
April 20, 2026
Unprompted review
Reply from Maxen Power
Dear Gurjeet Gosal,
Thank you for the positive review. We are glad to know we were able to address your concerns efficiently. If you need any assistance in the future, we will always be here to help.
Best regards,
Team @ Maxen
Reply from Maxen Power
Dear Kim,
It is great to have such long-standing support! Being with us for years is the best compliment we could receive, and we are so glad to hear you are still happy with the service. Thank you for being a loyal customer of the Maxen Power family, and we look forward to continuing to look after you!
Best regards,
Team @ Maxen
Good experience
Good experience
Very helpful and customer service quick response
April 18, 2026
Unprompted review
Reply from Maxen Power
Dear Giorgi Ratusca,
It is great to hear that you had such a smooth experience with us! We understand the importance of receiving a prompt response when you have a question, so I am glad the team was able to provide one for you. If you need any assistance in the future, we will always be here to help.
Best regards,
Team @ Maxen
Rohaan was very helpful with changing…
Rohaan was very helpful with changing my details
April 18, 2026
Unprompted review
Reply from Maxen Power
Dear Jane Stewart,
Keeping things accurate is important, and we are glad our support representative could make the process quick and easy for you. We appreciate you taking the time to share your experience.
Best regards,
Team @ Maxen
I have tried 4 different electric…
I have tried 4 different electric suppliers but maxed power is the cheapest one and very easy to use it’s been 4 years now I’m with them really happy customer , highly recommended for business owners. Mehrab is a great woman so helpful.
April 18, 2026
Unprompted review
Reply from Maxen Power
Dear Barez Abubakr,
It is rewarding to hear that we have been able to support your business for the last four years! We understand the significant impact that finding the right price and a simple system can have on business owners, so knowing we are meeting that mark for you is great.
Thank you for the high recommendation, and we look forward to many more years of working together!
Best regards,
Team @ Maxen
Thank you for your lovely service…
Thank you for your lovely service Mehrab!
April 18, 2026
Unprompted review
Reply from Maxen Power
Dear Phoebe Last,
It is lovely to hear that you had such a positive experience. We always strive to provide reliable service, and it makes us happy to know that we were able to do that for you. If you need any assistance in the future, we will always be here to help.
Best regards,
Team @ Maxen
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