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MaxGaming.com Reviews 315

TrustScore 3.5 out of 5

3.5

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers are pleased with the product selection, finding items not readily available elsewhere, and appreciate the competitive pricing. Several people highlight fast order processing and quick shipping, with some receiving their items well ahead of schedule. The customer support is often described as helpful and responsive, with some users noting quick resolutions to issues and easy returns. However, some people were dissatisfied with the delivery service, experiencing long shipping times, lost packages, or unexpected customs fees. There are also instances where products arrived defective or incorrect, and a few customers reported negative experiences with customer service, citing unhelpful responses or difficulties with returns and refunds.

What people talk about most

Delivery service

Customers had ambiguous experiences with delivery services. Many reviewers praised fast shipping, with some... See more

Product

People report ambiguous experiences with product. Many customers praise the good quality of products, fast... See more

Order

Reviewers highlight ambiguous aspects of order experiences. While some customers report quick processing and... See more

Customer service

Clients share ambiguous opinions on customer service. Many customers praise the support, highlighting agents... See more

Price

Customers consistently note ambiguous experiences with price. Many reviewers praise the good and reasonable... See more

Based on these reviews

Rated 4 out of 5 stars

The order was completed and dispatched in the morning after a late night order submission. The shipment came quicker than expected even though it was an e commerce service. Great EU store to buy anyth... See more

Company replied

Rated 5 out of 5 stars

First time buyer at maxgaming, i am very pleased with them. I 100% recommend! My order was quickly processed and shipping was Quick. Pricing is very nice aswell! For the last 5 years ive been into the... See more

Company replied

Rated 5 out of 5 stars

I've bought 3 mice from this site over two separate orders, and each time everything went perfectly. My items arrived well ahead of schedule, even with the cheapest delivery option. I also once requ... See more

Company replied


Company details

  1. Computer Store

Written by the company

If you love gaming and esports, you have come to the right place! At MaxGaming we are constantly in pursuit of the latest in gaming and scouring the market to be able to offer you the absolute best. With our safe payments and exceptional customer support, you will always be comfortable shopping with us.


Contact info

3.5

Average

TrustScore 3.5 out of 5

315 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Great value and great experience overall.

Really great prices. fast shipping and good customer service for any queries regarding the order. Ordered on a Monday evening. Shipped on Tuesday and received the package on Wednesday. Highly recommend.

October 21, 2025
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Reply from MaxGaming.com

Thank you for your fantastic review and recommendation! We're thrilled you had a great experience and appreciated our prices, fast shipping, and customer service. We look forward to serving you again soon!

Rated 5 out of 5 stars

it came really fast like in 5days.

it came really fast like in 5days.
this eshop is reliable and fast.
best eshop

October 10, 2025
Unprompted review
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Reply from MaxGaming.com

Thank you so much for your wonderful review! We're thrilled to hear you found us reliable and fast, and truly appreciate you calling us the "best eshop." We look forward to serving you again soon!

Rated 5 out of 5 stars

ordered 20/10/2025 at 2 am

ordered 20/10/2025 at 2 am
got it delivered at 21/10/2025 1pm from sweden to Belgium that already deserves 5 stars they have alot of flavors gamersupps, gfuel and more 100% recommended!

October 20, 2025
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Reply from MaxGaming.com

Thank you so much for your fantastic 5-star review! We're thrilled to hear that you're happy with our service and the speed of the delivery – getting your order from Sweden to Belgium so quickly is what we aim for.

It's also great to know that you appreciate our wide selection of brands like Gamersupps and G FUEL. We work hard to offer a great variety for our customers.

We are truly grateful for your recommendation and look forward to serving you again soon!

Rated 5 out of 5 stars

Incredible customer service and…

Incredible customer service and delivery options.
The staff is really attentive to the minimal details.

October 14, 2025
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Reply from MaxGaming.com

Thank you so much for your kind words! We're thrilled to hear that you’re happy with our customer service and delivery options. It means a lot that you noticed the attention to detail. Thanks for choosing MaxGaming!

Rated 5 out of 5 stars

The best

The best quality products and the best support team. Also always fast delivery within Europe, never encountered any issue in years of shopping here.

September 26, 2025
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Reply from MaxGaming.com

Thank you so much for sharing your experience! 🙏 We're delighted to hear that both our products and support team have met your expectations over the years. Knowing that you’ve had smooth deliveries and no issues makes us very proud. We truly appreciate your loyalty!

Rated 5 out of 5 stars

Great plattform except...

Everything on the plattform is great! They have competitive prices and the website works fine, i like that you can customize your profile as well. What i'd say though is that the shipping prices to spain were kinda high, but not a lot (10€), so i had to buy with a friend to split costs.

September 25, 2025
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Reply from MaxGaming.com

Thank you for your review! 🙏 We’re glad to hear you enjoy our platform, prices, and features like the customizable profile. We understand your point about shipping costs to Spain, we always aim to keep them as fair as possible, but teaming up with a friend to split costs was a smart move. We truly appreciate your feedback!

Rated 5 out of 5 stars

Everything was great

Packaged well and sent very quick. Delivery took some time but that doesn't depend on the shop. No mistakes were made and the correct item was shipped.

September 12, 2025
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Reply from MaxGaming.com

Thank you for sharing your experience! 🙏 We’re glad to hear everything was packed properly, shipped quickly, and arrived just as expected.

Rated 5 out of 5 stars

excellent and reliable

September 17, 2025
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Reply from MaxGaming.com

Thank you for your review! 🙏 We’re happy to hear that you find us both excellent and reliable!

Rated 4 out of 5 stars

Excellent European store to buy anything related to gaming

The order was completed and dispatched in the morning after a late night order submission. The shipment came quicker than expected even though it was an e commerce service. Great EU store to buy anything related to gaming and not have to pay customs! Only down side which is a normal problem in my local area it’s the courier who didn’t bring the order and had to wait an extra day to go get it at the store(a locker could have been used).

September 12, 2025
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Reply from MaxGaming.com

Thank you for your detailed review! 🙏 We’re glad to hear that your order was processed quickly and arrived faster than expected. It’s also great to know you appreciate shopping within the EU without the hassle of customs.

We understand the frustration when the courier experience isn’t perfect, and we’ll keep working to make deliveries as smooth as possible. We truly appreciate your recommendation and hope to see you back at MaxGaming again soon. 🎮

Rated 5 out of 5 stars

Pulsar X3 Mini wireless gaming mouse (Demo)

I was extremely satisfied with the mouse, considering that at first I was concerned about its condition, as it was a product that had been used for demonstration purposes.
The mouse, accessories, and box were immaculate, so the price was very fair.
The shipment also arrived ahead of schedule.
Thank you.

September 11, 2025
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Reply from MaxGaming.com

Thank you for your review! 🙏 We’re really glad to hear that you were happy with both the condition of the demo product and the quick delivery. Great that everything met your expectations, enjoy your new mouse! 🖱️

Rated 2 out of 5 stars

the stiching is broken and the pad…

the stiching on my lethal gaming gear saturn mousepad is broken and the pad moves when i dont appy pressure

September 16, 2025
Unprompted review
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Reply from MaxGaming.com

Thank you for your review!

We’re sorry to hear about the issue with your mousepad. This is of course not the quality you should expect. Please reach out to us directly at support@maxgaming.com with your order details and some pictures of the defect, and our support team will help you right away to resolve this.

Rated 5 out of 5 stars

Maxgaming

Good prices, quality, fast delivery.
Recommend!

September 11, 2025
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Reply from MaxGaming.com

Thank you for your review! 🙏 We're glad to hear you’re happy with the prices, quality, and fast delivery — and we really appreciate the recommendation!

Rated 1 out of 5 stars

Sending me a faulty/bad product

Sending me a faulty/bad product and i have to pay return shipping and they are not refunding the shipping i paid when i orderd. This also isnt there first screw up. Orderd 70 jade switches> i get 60 and 10 jade pro. Orderd a new pad> i get a used one. Orderd a demo mouse> i get one that was literally weight modded with cuts in the base and a 50mah battery instead of the 250mah. I can only recommended to never order from this company

September 11, 2025
Unprompted review
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Reply from MaxGaming.com

Thank you for your feedback. We take these kinds of comments very seriously, we kindly ask you to reach out to our customer support with your order number and all relevant details so we can investigate further and provide a fair solution.

Please know that we always aim to deliver correct and unused products, and if something goes wrong, our team works to resolve it as quickly as possible. We would really appreciate the chance to look into this directly with you.

Rated 5 out of 5 stars

fast and very good service

I ordered a mice and a sleeve, it came on the next day, everything is perfect and fast, thank you Maxgaming

August 28, 2025
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Reply from MaxGaming.com

Thank you for your review! We’re glad to hear your order arrived quickly and everything was perfect. We appreciate your support!

Rated 5 out of 5 stars

Very good

Very good. Super.

August 30, 2025
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Reply from MaxGaming.com

Thank you for your review! We're happy to hear you’re satisfied with your experience.

Rated 5 out of 5 stars

Flawless Shopping Experience

My LGG Neptune Pro XXL mouse pad arrived in perfect condition from Sweden to Ireland in under two days—faster than most grocery deliveries here, which is absolutely incredible! A huge thanks to the team for the lightning fast delivery and for stocking top-notch products for the EU gamers/designers (yeap we need fast+xsoft mousepads too) Highly recommend!

August 20, 2025
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Reply from MaxGaming.com

Thank you so much for your amazing feedback! 🌟 We’re thrilled to hear that your Neptune Pro XXL made it to you so quickly and in perfect condition.We truly appreciate your recommendation! 🙌🎮🖱️

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