Maxibean Reviews 

134
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 43 reviews, reviewers had a great experience with this company. Customers frequently praise the products for being well-made, durable, and of good quality, often exceeding expectations. Many people are delighted with their purchases, finding items comfortable, as described, and loved by users. The delivery service consistently receives high marks, with consumers highlighting its speed, promptness, and reliability, ensuring items arrive on time and in perfect condition. However, some customers also noted product concerns, including items being smaller than expected or arriving with defects like tears or marks. Additionally, some reviewers were not happy with delivery issues, such as late or unreceived items, failed attempts, and difficulties arranging returns for larger parcels.

What people talk about most

Product

Users describe positive interactions with the product, often highlighting its quality and suitability for... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the speedy and prompt delivery of... See more

Quality

Customers consistently note positive experiences with quality, often describing products as well-made,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service, speedy delivery, item as described. Bought three little seat bean bags for my daughter's playhouse. Excellent addition to the house

Rated 5 out of 5 stars

First time user & everything was great. I was looking for a small bag to refill some bean bags & most places only offered 1 cubic feet which was too many. I only needed 0.5 & Maxibean had just what I... See more

Rated 5 out of 5 stars

Delighted with the product and service. Bought the 1st one via amazon but they had better designs on their actual site when I bought the second so I got it from their website and I was Delighted with... See more



Contact info

3.9

Great

TrustScore 4 out of 5

134 reviews

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3.9

All reviews

(134)

43 reviews in the last 12 months

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Rated 5 out of 5 stars

Lovely bean bags

The items arrived in very good time. They are lovely. The children are enjoying them. A handle on the top would be a great addition for picking up and moving around but we are very pleased with them.

January 24, 2025
Rated 1 out of 5 stars

Ordered two items

Ordered two items. One item damaged, not by myself on opening box. Raised with the company and just kept receiving aggressive emails saying we had damaged it on opening it. No discussion about being damaged in transit just kept sending rude one line responses. Was very unprofessional way to respond. Had no intention of even trying to have a polite conversation with us. Extremely disappointed product was damaged but also then that the company were so rude when there was an issue.
Avoid

February 6, 2025
Unprompted review
Rated 1 out of 5 stars

Missing order and no response to communications

Ordered 3 beanbags on the 16th Jan and still haven't received them, no tracking info as royal mail say they haven't received them.
Tried to call customer service but the no just cuts you off as says they are busy
Emailed twice and had no response!
Delivery was 3-5 working days
Will be going to my bank for a charge back

January 16, 2025
Rated 1 out of 5 stars

Terrible Quality and Customer Service – Avoid Maxibean!

Extremely disappointed with my purchase from Maxibean. The quality of the beanbag is terrible, and the colour is not as advertised – I ordered ivory/cream, but what I received is more of a pale pink. On top of that, I ordered both a beanbag and a footstool, but only the beanbag arrived. I’ve contacted customer service multiple times, but they’ve been completely unresponsive. The beanbag itself is uncomfortable to sit in and feels cheaply made. Would not recommend Maxibean or their products to anyone.

January 20, 2025
Rated 4 out of 5 stars

Quick delivery, good product

Quick delivery. Good service - the beanbag is a good quality, durable fabric and very firm.
Only minor point, but it was dusty when it arrived- maybe from the warehouse?
It was easy enough to clean with a wet wipe, but that's the why I didn't give 5 stars

January 6, 2025
Rated 5 out of 5 stars

Bean bags for children

I ordered a 2 bean bags, one each for my niece and nephew, as Christmas presents as they are moving house in the new year and thought they’d be great to chill out and read books on. The bean bags were great; big, comfortable and in beautiful bright colours. I have since ordered one for my daughter to go next to her book shelf.
They came quickly and in great condition. The postman was most intrigued but the big boxes which were super light!!!!

December 4, 2024
Rated 2 out of 5 stars

Smaller than advertised & not big enough for an adult

Ordered an adults size bean bag for my 10 year old son thinking it would last longer than the child’s size, however it definitely would not fit an adult comfortably. Measured the height which states 90cm online, but in fact only measures 80cm. Although the bean bag is good quality, I am disappointed in the sizing.

January 4, 2025
Rated 1 out of 5 stars

Dirty condition of folding bean bag bed chair.

Before Christmas, I ordered two bean bag gaming chairs from Home and Garden Products/Maxibean. I placed two further orders with Maxibean - one for another gaming chair with footstool and another for a folding bean bag bed chair. I intended giving these chairs/bed to four of our grandchildren as Christmas presents. We were very pleased with the style and quality of the gaming chairs. However, the bed /chair arrived in an unacceptable dirty condition. I contacted Maxibean and offered to take the bed to their nearby warehouse to exchange it. I was told that this wasn't possible. I was also told that their chairs were wipeable. I asked whether, if I wiped the bed and it was still dirty, they would still exchange it. I did not receive a reply so I sent photos of the bed to them. I pointed out that it was difficult to show the true condition of the bed in photos. However, we had paid for a new bed in pristine condition and we had received one that was not suitable to be given as a present. Maxibean replied that having reviewed the photos they agreed that the bed was dirty and not up to their usual standard. They then said that they had instructed the warehouse to send me a replacement. They also said that I should dispose of the one I had received. I did not receive anything before Christmas and nothing has arrived since. I have delayed writing a review to give them a fair opportunity to put things right. It seems that ,with this firm, everything is fine provided that you don't have any problem with any of their products. We are extremely disappointed with Maxibean. In our opinion, their customer service is appalling and cannot be trusted.

December 16, 2024

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