Absolutely terrible experience
Absolutely terrible experience. You pay a ridiculous amount of money only to be left with no product and no solution.
I ordered a €40 hairbrush on August 7th. It’s now August 24th and my package is STILL missing. They’ve lost my package, yet they refuse to give me a refund or send a replacement.
Every time I contact customer support, I just get the same useless automated response saying they’re “looking into it” and “working on it.” Meanwhile, I’m left with no package and €40 out of pocket.
If you want to pay outrageous prices, get nothing in return, and then waste your time chasing customer service for your own money, this is the website for you.
Honestly, one of the worst online shopping experiences I’ve ever had. Avoid.








