Mayfair Motor Solutions  Reviews 11

TrustScore 2.5 out of 5

2.6

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Company details

  1. Used Car Dealer

Written by the company

Mayfair Motor Solutions is a family-run business with years of experience in a thriving and expanding industry. We are proud to offer cars to suit everyone’s requirements at very competitive pricing along with first-class customer service. We stock all types of vehicles from family saloons to prestige and city cars. We are automotive enthusiasts who take pride in our professional and friendly approach to our business. We don’t just sell cars, we build a lasting relationship. We provide post-sale support and advice on vehicles and vehicle maintenance. If you would like a specific make and model don’t hesitate to give us a call. Our friendly staff will go the extra mile to guarantee that you receive accurate information and make your decision to purchase your next vehicle as simple as possible. All our vehicles are prepared to a high standard and come with a warranty. We offer competitive rates on our finance deals and we have several options available. Why not come along to our dealerships in Marble Arch and Wandsworth? We are happy to help you find your next dream car!


Contact info

2.6

Poor

TrustScore 2.5 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 20% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

Appallingly rude

I had the misfortune of speaking with Mahomed who displayed perhaps the worst customer handling I've ever experienced in my life, in my opinion. I'm making a point to never deal with this company under any circumstances.

April 1, 2026
Unprompted review
Rated 1 out of 5 stars

Mayfair motor solutions bid for a car I…

Mayfair motor solutions bid for a car I was selling on Motorway, they won the bid, but when they arrived to collect the car they questioned the service history which was BMW main agent, (even though the whole history was published on the Motorway auction listing)
They maintained that that it was overdue for a service even though when you turn the ignition on it says “service due in 12000 miles or 05/26.
The person on the phone at there dealership did not seem to understand BMW conditional service requirements and tried to negotiate the price down, even though they had won the bid and had no grounds to reduce the offer.
Total scam beware of time wasters that bid on Motorway.
Also because I would not reduce the price he put phone down on me.
BEWARE!!!!!

February 11, 2026
Unprompted review
Rated 1 out of 5 stars

Lexus Rx

I contacted the dealer about a Lexus RX. The seller answered my questions and provided pictures, and because I live around 300 miles away we agreed the car could be delivered.
Everything seemed fine until the payment stage. I was asked to pay a 50% non-refundable deposit upfront, with the rest due when the car arrived. For my peace of mind I asked to have the terms written down, after refusing, deposit was reduced to £500 plus £450 delivery — still with nothing in writing. At that point I decided to walk away.
I do not doubt that the car was in excellent condition, but the customer service was very poor

November 22, 2025
Unprompted review
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Rated 1 out of 5 stars

Avoid this dodgy dealership they will…

Avoid this dodgy dealership they will act nice to you until you give them your money.
I dealt with little man Adam who's attitude changed after we purchased a car for my nephew.
Adam has an attitude of a sassy little girl and cannot behave professionally like a man. We tried to get raise some issues with the car in question and after false information he becomes extremely defensive.
Do not trust this "man" as he will act kindly until you give him your money. That's when this weasel will show himself and he will avoid you because he ain't got the cojones to confront.
There are a few reviews if you dig down in the reviews. I made the mistake of not believing them. Most of Mayfair Motors reviews are quite clearly bots.
They also have a strategy of telling you to leave them a 5 star review after they scam you off. Thats how they got the high ratings.
Don't believe them and avoid!

January 16, 2025
Unprompted review
Mayfair Motor Solutions  logo

Reply from Mayfair Motor Solutions

kindly check from who you have purchased from as it is not Mayfair Motor Solutions. remove this review as we do not have any staff by there name of Adam. I think you are mistaken with the companies as we have not had any business with anyone under your name.

Rated 5 out of 5 stars

amazing experience…

I had an absolutely amazing experience buying my car! From the moment I walked in, the team was welcoming, professional, and incredibly knowledgeable. They listened carefully to my needs and helped me find the perfect car without any pressure. The process was smooth, transparent, and stress-free, with clear explanations and no hidden surprises. I appreciated their honesty and attention to detail. My new car was delivered in pristine condition, and they even followed up afterward to ensure I was happy. I couldn’t have asked for a better experience—highly recommend!

December 2, 2024
Unprompted review
Rated 5 out of 5 stars

Definitely worth buying from

So glad I went ahead, the owners where very through from start to finish, there was no hard sell and reassured me that if there was any problems then they would fix. Shannon and the other guy who did the test drive were fantastic and I’d highly recommend them. Thanks guys my daughter is VERY HAPPY (she cried).

July 25, 2024
Unprompted review
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Rated 1 out of 5 stars

A Really Dreadful Company

A dreadful Company , to be avoided by every Car Buyer .
They sold a vehicle to me that they assured me was in perfect drive-away condition , it had been checked over and it was in fantastic condition .
So apart from needing 4 new tyres ( but I was assured they were perfect) there was the wrong springs ( suspension) fitted to the front of the vehicle , it was overdue a Service ( I was told that all Services were up to date) , the Brakes needed new Pads , one of the Discs was badly scored , the steering ball joints needed replacing too .
Now we come to the Criminal part , they had blanked off ( with black insulation tape) the Engine Management Warning Light Bulb . Had I had anything catastrophically fail within the engine , I would never know , because they had criminally blanked the warning light .
I shall be taking them to the small claims court for the return of over £2,000 to me for all the bilks I have had to pay to get the car
Roadworthy .
I am also going to contact Trading Standards as the criminal tampering with the Engine Management Warning Light is absolutely unforgivable .

July 31, 2023
Unprompted review

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