We needed our gas turning on ASAP, and several people weren't available because of the heat, but these guys called me straight away, we organised a visit within 2 hours - which was actually closer to... See more
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Review summary
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Reviews shaping this summary
Nobody seemed to want this job which was leak trace and repair as necessary. Mayfair Plumbers were my only option. I had hesitated because the initial charge was high +VAT. I thought the tracing ta... See more
Darren from Mayfair plumbers first condemned my boiler and switched it off - to my horror - but came back the next day, with his colleage, and fitted a new one, staying well into the evening until the... See more
Company replied
Many thanks to Mayfair Plumbers who responded really quickly to my enquiry - and Lawrence in particular as he identified and fixed the problem with my garden tap with no fuss. I'm very grateful. No he... See more
Company details
Written by the company
Welcome to Mayfair Plumbers, your trusted local partner for heating and plumbing services in North & Inner London. With nearly two decades of industry experience, we stand proud as a preferred provider of prompt and reliable plumbing and heating solutions in the capital. London, with its unique blend of old and new infrastructure, often presents challenges that require skilled expertise. Our dedicated team of Gas Safe registered engineers and skilled plumbers is equipped to tackle any issues that may arise in residential or commercial properties. We offer a comprehensive range of heating and plumbing services that combine professionalism, quality, eco-friendly technologies, and outstanding customer care. We pride ourselves on our competitive pricing structure without hidden charges, prompt local response, and round-the-clock availability. Whether you need boiler repairs, underfloor heating, assistance with gas leaks, or any other heating or plumbing solutions, we have you covered. Let us bring our expertise to your doorstep and show you why so many customers trust us with their heating and plumbing needs.
Contact info
london, United Kingdom
- 02036331526
- info@mayfairplumbers.london
- mayfairplumbers.london
Mayfair Plumbers
4.6
Excellent
388 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 94% of negative reviews
Typically replies within 24 hours
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Reply from Mayfair plumbers
Thank you so much for the kind words and great rating! We really appreciate you taking the time to share your experience.
Reply from Mayfair plumbers
Thank you so much for the kind words and great rating! We really appreciate you taking the time to share your experience.
Very professional gave an honest…
Very professional gave an honest feedback on the situation and putting in a timely and decent repair
May 12, 2026
Unprompted review
Reply from Mayfair plumbers
Thank you so much for the kind words and great rating! We really appreciate you taking the time to share your experience.
Excellent customer service
Excellent customer service, thorough leak inspection and very friendly service. Much appreciated!
May 13, 2026
Unprompted review
Reply from Mayfair plumbers
Thank you so much for the kind words and great rating! We really appreciate you taking the time to share your experience.
Highly recommend.
A quick response and appointment booked. Resolved the issue quickly and professionally without any additional cost.
Highly recommend.
May 12, 2026
Unprompted review
Reply from Mayfair plumbers
Thank you so much for the kind words and great rating! We really appreciate you taking the time to share your experience.
Very professionally executed job
The technician arrived on time. He clearly explained the scope of works. He executed the job professionally to my satisfaction.
Great customer service
May 15, 2026
Unprompted review
Reply from Mayfair plumbers
Thank you so much for the kind words and great rating! We really appreciate you taking the time to share your experience.
Reply from Mayfair plumbers
Thank you so much for the kind words and great rating! We really appreciate you taking the time to share your experience.
Great price
Great price. Great knowledge. Pleasure to have around very polite and respectful.
Will be recommending.
May 14, 2026
Unprompted review
Reply from Mayfair plumbers
Thank you so much for the kind words and great rating! We really appreciate you taking the time to share your experience.
Andrew sorted my problem straight away…
Andrew sorted my problem straight away and helped with a couple of other related issues. Really appreciate the help.
May 14, 2026
Unprompted review
Reply from Mayfair plumbers
Thank you so much for the kind words and great rating! We really appreciate you taking the time to share your experience.
Fantastic Service
Prompt arrival and a thorough inspection by Andrew. Really recommend!
May 14, 2026
Unprompted review
Reply from Mayfair plumbers
Thank you so much for the kind words and great rating! We really appreciate you taking the time to share your experience.
Paid, No Work Done – Issue Fixed in 28 Minutes Elsewhere
Very disappointing experience.
We called this company for a **specific drainage issue** identified by their own engineer (a blockage between the grease trap and pipework). We paid the call-out fee in advance as required.
A second engineer attended but **did not carry out any work**. Instead, he left after a brief visit and later sent a quotation for **extensive additional works** (including full system cleaning and pipework replacement), which were not relevant to the original issue.
We were then told that the work could not be carried out because the kitchen was in operation — however, this was not raised at the time of booking, and the location of the blockage is not within the active kitchen area.
Importantly, we brought in another drainage company, who **resolved the blockage in approximately 28 minutes** without any of the additional works that had been proposed.
The issue therefore remains that we have **paid for a service that was not delivered**, and our request for a refund has been refused.
Attempts to resolve this with the office were not handled professionally and the call ended without any resolution.
We would strongly recommend that others clarify the exact scope of work and expectations in advance.
May 7, 2026
Unprompted review
Reply from Mayfair plumbers
Hi info
We are sorry that you were unwilling to accept the health and safety concerns raised by our engineer.
Work was started and the quotation was provided following our inspection. However, as explained at the time, because this is a commercial kitchen operating during service hours, we were unable to continue the works safely without risking contamination within a food preparation environment.
We are not prepared to carry out works that could place customers’ health at risk through exposure to contaminated drainage waste or bacteria. As the owner of a restaurant, you should understand the importance of preventing food contamination and maintaining proper hygiene standards at all times.
Our engineer acted appropriately and in accordance with professional and safety standards throughout the visit.
We also offered to return once the kitchen was closed and all food had been safely stored away so the works could be completed in a safe and controlled environment.
The engineer identified how to resolve…
The engineer identified how to resolve the problem with my taps. He has suggested replacing my taps. A prompt and helpful response to the issue I had.
May 11, 2026
Unprompted review
Reply from Mayfair plumbers
Thank you so much for the kind words and great rating! We really appreciate you taking the time to share your experience.
Unblocked kitchen sink.
Fantastic service from Andrew at Mayfair Plumber. He unblocked my kitchen sink quickly and professionally, great workmanship and very friendly. Highly recommended.
May 8, 2026
Unprompted review
Reply from Mayfair plumbers
Thank you so much for the kind words and great rating! We really appreciate you taking the time to share your experience.
Had James the Boiler Engineer attend my…
Had James the Boiler Engineer attend my old and unreliable boiler , WOW what a professional and cleaver man he is , has my hot water up and running within the hour , very professional service , would fully recommend James , I won’t be using anyone else xx Well done James you are a credit to the Company
May 8, 2026
Unprompted review
Reply from Mayfair plumbers
Thank you so much for the kind words and great rating! We really appreciate you taking the time to share your experience.
Great experience with Andrew from…
Great experience with Andrew from Mayfair plumbers. Gave us plenty of notice of his arrival, came on time and carried out his work professionally and efficiently. He looked at our gas hob and taps and provided advice on repairs and maintenance on top of the work carried out. Would definitely use Mayfair plumbers again!
May 8, 2026
Unprompted review
Reply from Mayfair plumbers
Thank you so much for the kind words and great rating! We really appreciate you taking the time to share your experience.
Ricky the engineer who addressed the…
Ricky the engineer who addressed the issue was very professional took time to explain the problem provided options to solve and walked me through what needed to be completed and helped me to learn a few new skills to help with the basics. I would very much recommend.
May 7, 2026
Unprompted review
Reply from Mayfair plumbers
Thank you so much for the kind words and great rating! We really appreciate you taking the time to share your experience.
Float valve repair
Quick response and clear communication from the company. Quick fix. I will feel confident to contact Mayfair plumbers again in the future.
May 7, 2026
Unprompted review
Reply from Mayfair plumbers
Thank you so much for the kind words and great rating! We really appreciate you taking the time to share your experience.
Leaking kitchen sink repair
Plumber arrived, he did apologise for not giving us a courtesy call prior. Diagnosed problem and went away to source part, he realised that he needed something further, he did stop the clock for his second visit to supplier. Repair carried out efficiently and he tested that repair held up, left area clean and tidy.
Very polite and communicated clearly. Would recommend.
May 6, 2026
Unprompted review
Reply from Mayfair plumbers
Thank you so much for the kind words and great rating! We really appreciate you taking the time to share your experience.
Very proffesional and great knowledge
I spoke to a lady called tanem what an amazing and knowlodegable person very efficent. Thankyou so much to you and your team.
May 5, 2026
Unprompted review
Reply from Mayfair plumbers
Thank you so much for the kind words and great rating! We really appreciate you taking the time to share your experience.
Amazing service provided by the team
Amazing service provided by the team. Spoke to Tanem on the phone which helped resolve all my problems smoothly without any delays.
May 5, 2026
Unprompted review
Reply from Mayfair plumbers
Thank you so much for the kind words and great rating! We really appreciate you taking the time to share your experience.
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