I payd extra for faster delivery but… for nothing , I think you can send faster than 3/4 day’s in Netherland the package arrives next day if you order until 00:00
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Suprise! I paid for an extra gift 24 RON and I received a bakery wheel that costs 3 RON on AliExpress. I was expecting a gift from Mazzaci site, commercialized by this seller.
I had the chance to try some of their products starting with tanning creams to the nourishing ones, the body scrub and the hair mask in short, what can I say my skin since I use their products is brig... See more
I had the chance to try some of their products starting with tanning creams to the nourishing ones, and the GoCurls set. Since I use their products my skin is brighter and nicely tanned, with amazing... See more
Company details
Written by the company
Mazzaci is a popular beauty brand, focused on providing customers with the most premium hair and skin care cosmetic items, especially tanning products. These are made using only natural ingredients, and are designed to not just promote a glowing, healthy-looking golden tan, but also protect you from UV rays regardless of your skin type. In terms of hair cosmetics, our leading product will help you achieve curly or wavy hair, while nourishing your locks and keeping them healthy and moisturized. Through providing world-class customer support we can help you find the right items for your specific needs, and subsequently help you maintain your beauty in a natural and safe way.
Contact info
Liparjeva cesta 6A, 1234, Mengeš, Slovenia
- +386 68 694 914
- info@mazzaci.com
- mazzaci.com
4.2
Great
202 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The product is lovely
The product is lovely - texture, smell, colour etc. Quick delivery!
August 25, 2023
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I payd extra for faster delivery but……
I payd extra for faster delivery but… for nothing , I think you can send faster than 3/4 day’s in Netherland the package arrives next day if you order until 00:00
August 21, 2023
Suprise
Suprise! I paid for an extra gift 24 RON and I received a bakery wheel that costs 3 RON on AliExpress. I was expecting a gift from Mazzaci site, commercialized by this seller.
August 11, 2023
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products that you want to use every…
products that you want to use every day.
great, I recommend!
August 4, 2023
Great experience
August 4, 2023
good products
July 22, 2023
Reply from Mazzaci
Mulțumim pentru feedback-ul tău extraordinar pe Trustpilot! 💖 Ne face plăcere să auzim că produsele noastre Mazzaci sunt "super tari" pentru tine. 🎉✌️ Satisfacția ta este întotdeauna prioritatea noastră, și suntem dedicați să oferim produse naturale de calitate la prețuri accesibile. 🌿💚
Ne bucurăm să te servim și în viitor! 🌞🌈
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Very good tan oil !!!
July 22, 2023
Reply from Mazzaci
Thank you for your fantastic review on Trustpilot! 💖 We're delighted to hear you're loving our Mazzaci tan oil. 🌞 It's wonderful comments like yours that inspire us to keep bringing you the very best of what nature has to offer! 🌿✨
We can't wait to serve you again in the future! ☀️🌈
I didn’t get the product
July 21, 2023
Reply from Mazzaci
We're really sorry to hear about your experience. 🙁 We apologize for any inconvenience and we'll do our best to resolve this issue as quickly as possible. 🙏⏰ We're committed to delivering Mazzaci's natural tanning products to our customers as swiftly as possible. 🌿☀️
Please contact our customer service team so we can assist in locating your package or arranging a replacement.📞💼
Looking forward to solving this for you very soon.
It is a good product that I will…
It is a good product that I will recomand to other people!
July 18, 2023
Reply from Mazzaci
Thank you for your wonderful review on Trustpilot! 💖 We're delighted to hear that you're satisfied with our Mazzaci product and that you would recommend it to others. 👭🌟 Your support truly means the world to us!
We look forward to continuing to provide you with our high-quality, natural tanning products. 🌿☀️
Perfect experience
July 8, 2023
Reply from Mazzaci
Thank you for your fantastic review on Trustpilot! 💖 We're absolutely thrilled to hear that you had a perfect experience with our Mazzaci products! 🌿☀️ Your satisfaction is our number one priority, and knowing that you had a great experience truly makes our day! 🌈✨
We look forward to serving you again in the future! 💕🎉
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I didn t receive all products (1+1…
I didn t receive all products (1+1 offer and i get only 1 product.
July 17, 2023
Reply from Mazzaci
We are truly sorry to hear about the mix up with your order. 🙏 Our customers' satisfaction is our utmost priority and we sincerely apologize for the inconvenience caused. Please rest assured that we will sort this out right away.
Could you please get in touch with our customer service team at customerservice@mazzaci.com and provide your order details? We will ensure your second product from the 1+1 offer is dispatched to you immediately. 📧🚚
Once again, we sincerely apologize for the mistake and appreciate your understanding.
I received only one piece
I received only one piece, although in the commercial on the Internet it was written that it was a promotion, 2 pieces for the price of one.
July 11, 2023
Reply from Mazzaci
We are very sorry to hear about your experience. 😔 It seems like there might have been a mistake while processing your order. Our 2-for-1 offer should indeed have included two items. Please accept our sincerest apologies for this oversight. 🙏💔
If you could please get in touch with us directly, we would be more than happy to correct this error promptly and ensure you receive your second product as initially promised. 📞⚡ Your satisfaction is extremely important to us, and we will go above and beyond to resolve this issue.
Thank you for your understanding and patience. 🙏✨
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July 1, 2023
Reply from Mazzaci
Îmi pare rău să văd că experiența ta cu produsele Mazzaci nu a fost la înălțimea așteptărilor tale. 💔 Prioritatea noastră numărul unu este satisfacția clienților și lucrăm constant pentru a oferi produse de calitate excelentă. 🌿
Ne-ar plăcea să aflăm mai multe detalii despre problema ta pentru a ne putea îmbunătăți serviciile. Te rog să ne trimiți un e-mail la serviciclienti@mazzaci.com și vom face tot posibilul pentru a rezolva orice problemă ai avut. 💌💪🏻
Cu speranța că îți vom oferi o experiență mai bună în viitor, 🌞🌈
Reply from Mazzaci
Mulțumim mult pentru recenzia ta pe Trustpilot! 💖 Ne bucurăm foarte mult să auzim că produsul nostru Mazzaci a răspuns așteptărilor tale. 🌿✨ Feedbackul tău este esențial pentru noi și ne încurajează să îmbunătățim în continuare produsele și serviciile noastre.
Abia așteptăm să te servim din nou în viitor! ☀️🌈
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Reply from Mazzaci
Thank you for your 4-star review on Trustpilot! 💞 We are glad you are generally satisfied with our Mazzaci products. 💪🌿 We are continuously working on improving our products and service, your feedback is greatly appreciated! ⭐🛠️
We aim to provide a 5-star experience next time. We look forward to serving you again soon! ☀️🌈
Reply from Mazzaci
Wow! Your fantastic review on Trustpilot just made our day! 💖 We're thrilled to hear that you find our Mazzaci product perfect. 🌟👏 Your satisfaction is truly our greatest reward. 🎉
We can't wait to serve you again in the future! ☀️🌈
Reply from Mazzaci
Mulțumim mult pentru recenzia pe Trustpilot! 💖 Suntem încântați să auzim că adori produsul nostru Mazzaci și că te ajută să obții un bronz perfect! ☀️😍 Satisfacția ta este ceea ce ne motivează să oferim produse naturale și de înaltă calitate. 🌿✨
Abia așteptăm să te servim din nou în viitor! 🌞🌈
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