McConechys Reviews 

514
TrustScore 3 out of 5

2.8

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Rated 5 out of 5 stars

Had a problem with the gas alarms going off on my campervan and wasn't sure if it was the leisure batteries. The staff here where fantastic and where very thorough in making sure everything was safe... See more

Rated 1 out of 5 stars

Shame on the guy at spiersbridge who made derisory comments to my 82 year old mother because she didn’t know what size her tyres were. If you’d had the intelligence to put her registration into your s... See more

Rated 5 out of 5 stars

What a team who helped me today! I turned up to a very busy garage with a damaged tyre and needing a replacement asap. Stevie Graham was fantastic! His professionalism and coordination helped me get m... See more

Rated 1 out of 5 stars

Attended Irvine Halfords McConechys at fitting time only to be told they couldn’t fit tyres and couldnt call me either . No missed calls as they used to a 9 digit number for a mobile , must be the o... See more

Company details

  1. Auto Repair Shop
  2. Auto Parts Store
  3. Car Service
  4. Tire Shop

Information provided by various external sources

During the Covid-19 pandemic we've introduced a number of changes to our business. We've endeavoured to keep most of our branches open, but some have had to close, apologies if this has caused an inconvenience. In every open branch we have reduced staff numbers to ensure social distancing is adhered too, we have also closed public areas like waiting rooms. We're encouraging customers to book and pay online to reduce the amount of personal contact required in-branch. We are also prioritising emergency and essential service vehicles. With this in place turn around times might be affected, we might be slower to answer phone calls or deal with drive ins. These are difficult times for all of us and the team at McConechys are trying to hard to provide a service, we appreciate your understanding and patients when required. Scotland and North East England's leading independent supplier of tyres and high-quality automative products. You don't need a mechanic, you need a McConechy!


Contact info

2.8

Average

TrustScore 3 out of 5

514 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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2.8

All reviews

(514)

11 reviews in the last 12 months

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Rated 1 out of 5 stars

Don't turn up 20 minutes before they…

Don't turn up 20 minutes before they close to get your tire changed, I mean it's supposed to be 'while you wait' not "come back tomorrow, we are closing soon", they were not even busy. I went to Kwik Fit against my better judgment, got there just 10 minutes before they were to close and not a problem, they changed it there and then. I guess they have won me back.

Edit: Nice try with the reply, but Kwik Fit were busy, 4 people in, you had staff standing around, waiting to go home.

March 12, 2020
Unprompted review
McConechys logo

Reply from McConechys

Hello Lee, we're sorry to read your review. You can hopefully appreciate that it isn't always possible to deal with every drive-in right away, our branches can get very busy at times and while you might have thought they weren't busy we can assure you they were. It's good you were able to get your tyre fixed at a much quieter garage though.

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Rated 3 out of 5 stars

Booked car in for 10.15

Booked car in for 10.15, work started an hour later.
Changed front tyres, should have been rear tyres, another delay.
Staff under pressure, not enough of them to cope with workload, mistakes being made.
Seemed to be a great deal of confusion, bookings mixed up, paperwork lost, tempers frayed !!

March 11, 2020
Unprompted review
McConechys logo

Reply from McConechys

Thanks for taking the time to review Donald, and apologies you experienced a delay. Sometimes a team member is ill or has to take time off at short notice, we appreciate your patience.

Rated 5 out of 5 stars

Efficient service

Usual prompt, efficient, friendly service.

March 9, 2020
Unprompted review
McConechys logo

Reply from McConechys

Thanks for leaving the review, delighted you had a good experience.

Rated 1 out of 5 stars

Online order failed to deliver

Ordered tyres online during the week to be fitted on the Saturday morning at my local McConechys to turn up and the tyres i ordered aren't there. Disappointing and will not use the online order service again. Guys in branch really apologetic and will call me when they speak to head office and get tyres in to fit hopefully next Saturday. 1 star is for the online order system as it did not deliver.

March 7, 2020
Unprompted review
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Reply from McConechys

That is disappointing to hear Rachel, our apologies. We'll investigate to better understand why this happened. Thanks for reviewing.

Rated 5 out of 5 stars

Absolutely excellent service today

Absolutely excellent service today. Had a disaster with my tyre today and they were polite, courteous, efficient and ensured that I paid the smallest possible to get the repair done in quick time. Thanks to Jack and Matt - highly recommend.

March 4, 2020
Unprompted review
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Reply from McConechys

Thanks for taking the time to leave a review Tanya, we're grateful.

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Rated 5 out of 5 stars

Easy Tyres

Great price and Great Service.

Simply locate your tyre of choice to fit your car and an available fitting station location and time slot.

February 23, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

I have been dealing with this company for roughly 30 years and would go nowhere else, the staff in the Paisley branch are polite, cheery and always happy to help. You never feel as if you've been overcharged. The prices are very reasonable and the staff are incredibly quick to get through the busy workshop and you never feel like you're waiting for hours. Can't fault them. 5 stars🎉🎉

February 20, 2020
Unprompted review
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Rated 5 out of 5 stars

My Dad’s car wouldn’t start this…

My Dad’s car wouldn’t start this morning and he was needing to get on the road sharp, I phoned Kyle at McConechy’s for help - he had Daniel round in less than 10 minutes!! Talk about top service!! Huge thanks Kyle, Daniel + team.

February 19, 2020
Unprompted review
Rated 5 out of 5 stars

McConechys Thurso Branch.

Kyle and the team always work hard to get you served and back on the road again. Tyres fitted this afternoon in good time considering how busy they were. Always my first place to go for tyres exhausts etc.

February 17, 2020
Unprompted review
McConechys logo

Reply from McConechys

We appreciate you taking the time to let us know Donnie, thank you.

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Rated 1 out of 5 stars

Mcconechys st clair st

Went in this morning to get 2 tyres fitted, walked into reception and rang the bell, reception worker told me he would be one minute, came back about 15 minutes later and was very unpolite. Told me it would be about 45 minutes so came back about 45 minutes later, then noticed my front alloy was completly scuffed which it was spotless when going in. Took no responsibilitly for this and tried to blame it on the fact my alloys were black/my driving. Told me to come back tomorrow to speak to a manager, i then drive away and my tyre pressure light comes on so will now have to go and fix this. Will not be returning again.

February 13, 2020
Unprompted review
McConechys logo

Reply from McConechys

Hello Sian, firstly apologies for the delay in serving you, it sounds like the branch was quite busy that day but that's no excuse. I can't be sure from your review if you did in fact contact the branch again and speak with the manager. We'll private message you and get your contact details and pass them to the branch manager in case you didn't. If we've let you down on this occasion we'd appreciate the opportunity to try and make it right.

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