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Mckissock Learning - Appraisal Reviews 

361
•
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 108 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally appreciate the well-organized courses and friendly staff members who provide helpful guidance. Many people find the digital platform intuitive and very easy to navigate when completing their daily educational requirements. Reviewers frequently mention that accessing dashboards and tracking completed credit hours is straightforward and convenient. However, some customers also noted significant difficulties with the website's layout and confusing menu options. Others experienced frustrating video playback issues and inflexible course modules that restrict personal learning flexibility. A few individuals also reported unhelpful customer support when trying to resolve various technical problems.

What people talk about most

User experience

Customers consistently note ambiguous experiences with user experience, as many reviewers highlight intuitive... See more

Website

Users describe ambiguous interactions with website, while some consumers praise the platform as well... See more

Staff

Consumers find staff to be exceptionally helpful, with reviewers praising friendly customer service... See more

Product

Reviewers express mixed feelings regarding the educational products, with some consumers praising up-to-date... See more

Customer service

Clients share ambiguous opinions on customer service, with many reviewers expressing severe frustration over... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The summary is a great addition to the website. It let's you know where you are pertaining to courses needed to meet state requirements. The only flaw I see is that it does not recognize courses in... See more

Company replied

Rated 4 out of 5 stars

I really enjoy the program, I just wish there was a way for me to take notes to save for later. Once you move on from a page or section there is really no way to quickly reference back to important in... See more

Company replied

Rated 4 out of 5 stars

Many years of being a McKissock customer, I am mostly satisfied with the experience. I do have to comment that the course on Bias and Fair Housing this CE period was one of the most miserable class... See more

Company replied

Rated 4 out of 5 stars

I very much like the opportunity to split a 7 hour course into two sessions/days. At my age, an entire course on one day is tough.

Company replied


Company details

  1. Real Estate Appraiser

About Mckissock Learning - Appraisal

Written by the company

Your online appraisal school

For more than 30 years we’ve partnered with appraisers like you to deliver high quality appraisal education solutions. You’ll find over 100 online courses (and counting!) with more than 50,000 customer reviews rating us as the #1 appraisal school in the nation. Whether you’re just getting started or a seasoned pro, our online appraisal classes offer the webinars, live classes and professional development you need to achieve success.


Contact info

3.7

Average

TrustScore 3.5 out of 5

361 reviews

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3.7

All reviews

(361)

98 reviews in the last 12 months

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Rated 1 out of 5 stars

Why are my courses not automatically…

Why are my courses not automatically tied to my licenses?

May 12, 2026
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Reply from Mckissock Learning - Appraisal

We are sorry to hear about your frustration. Please call us at 800-328-2008, and one of our customer service members can help answer your concerns.

Rated 4 out of 5 stars

course well organized

course well organized. a bit cumbersum going to eUSPAP.

May 12, 2026
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Reply from Mckissock Learning - Appraisal

We're glad the course was well-organized. We appreciate your feedback regarding accessing USPAP.

Rated 4 out of 5 stars

none at this time

good classes very helpful

May 7, 2026
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Reply from Mckissock Learning - Appraisal

We're glad our classes were helpful for you. Thank you for your positive feedback; we appreciate it.

Rated 1 out of 5 stars

I paid $742 set up my courses got email…

I paid $742 set up my courses got email saying I cancelled??? I never did. What is going on

April 27, 2026
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Reply from Mckissock Learning - Appraisal

We’re sorry to hear about your experience and appreciate your feedback. Please reach out to us at 800-328-2008 so we can address your concerns directly.

Rated 5 out of 5 stars

Information was presented clearly and…

Information was presented clearly and met my expectations.

April 25, 2026
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Reply from Mckissock Learning - Appraisal

We're happy to hear that the information was presented clearly and met your expectations. Thank you for your positive feedback!

Rated 4 out of 5 stars

Good Platform

Wish there were a video option.

April 25, 2026
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Reply from Mckissock Learning - Appraisal

We appreciate your feedback. We will consider adding video options in the future.

Rated 1 out of 5 stars

Navigating their website is a disaster

Navigating their website is a disaster. Just show me courses available and leave off all the other crap

April 23, 2026
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Reply from Mckissock Learning - Appraisal

We’re sorry to hear about your experience and appreciate your feedback. Please reach out to us at 800-328-2008 so we can address your concerns directly.

Rated 1 out of 5 stars

Website is very confusing

Website is very confusing, I'm trying to add Indiana license for Appraisal CE and I ended up on Real Estate Sales Licensing site. I have no idea if I added the Indiana Appraisal License or not, but I don't think I worked. Why is this website so confusing? This is not the McKissock I use to know!

April 1, 2026
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Reply from Mckissock Learning - Appraisal

Thank you for your feedback, we do support many professions' licensing needs at McKissock. Reach out to us at 800-328-2008 and our customer service team will ensure you get the right courses.

Rated 4 out of 5 stars

Many years of being a McKissock…

Many years of being a McKissock customer, I am mostly satisfied with the experience.

I do have to comment that the course on Bias and Fair Housing this CE period was one of the most miserable classes I have ever taken, in 36 years. The video which took over 30 minutes of my time, which stated the information was critical to the final exam (and said exam had exactly 1 question about the video presentation), was way out of line. The "Woke" attitude and emphasis on creating a new type of value, was something I cannot and will not get behind.

March 31, 2026
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Reply from Mckissock Learning - Appraisal

We appreciate your long-term patronage. We're sorry to hear that the Bias and Fair Housing course didn't meet your expectations. Your comments will be reviewed as we improve our content.

Rated 3 out of 5 stars

I cannot get into my courses

I cannot get into my courses. I get an error

vc5.mckissock.com uses an unsupported protocol.

Please fix and call when done.
Steve Dowd
949 673-0224

March 22, 2026
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Reply from Mckissock Learning - Appraisal

We appreciate you bringing this course access issue to our attention. We're sorry you encountered this error and will investigate it promptly.

Rated 5 out of 5 stars
Mckissock Learning - Appraisal logo

Reply from Mckissock Learning - Appraisal

We're happy to hear that our customer service was helpful and patient in assisting you with your course selections. Thank you for your feedback!

Rated 5 out of 5 stars

great experiencennual

love the annual plan

February 24, 2026
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Reply from Mckissock Learning - Appraisal

We're so happy to hear that you love the annual plan; we appreciate your feedback and thank you for sharing.

Rated 1 out of 5 stars

Online USPAP class - 02/23/2026

I attended an online USPAP class today, and the instructor stated that we would not receive credit unless we downloaded the USPAP book from The Appraisal Foundation’s website. When I attempted to do so, the discount code provided by McKissock did not work, so I contacted their customer support for assistance. Support informed me that the book was not required to complete the course, which directly contradicted what the instructor had just told us.

While I was messaging the instructor for clarification, the class was abruptly cancelled, and the live feed was shut down. Overall, the experience felt disorganized and unprofessional on McKissock’s part.

February 23, 2026
Unprompted review
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Reply from Mckissock Learning - Appraisal

We’re sorry to hear about your experience and appreciate your feedback. We understand the seriousness of this situation and are taking action to correct it. Please reach out to us at 800-328-2008 if we can further address your concerns.

Rated 1 out of 5 stars

Course linked us to the wrong books to…

Absolute Worst Continuing Education Experience

This was one of the most frustrating and unprofessional CE experiences I’ve had.

The course initially linked us to the wrong books for download. Neither the instructor nor the moderator knew how to resolve the issue. There appeared to be no troubleshooting process in place and no clear understanding of how to correct the problem.

After waiting while they attempted to figure it out, I personally called the Appraisal Institute. The representative there immediately provided the correct link and access code to download the required materials. Once the instructor confirmed we could do that, I shared the correct information with the class and with the staff member who had been assisting me. Several participants were finally able to access the books because of this.

Despite the issue being resolved and multiple attendees successfully downloading the materials, the class was abruptly canceled and we were told to “just take it online” if we needed credit that day.

That response was dismissive and unacceptable.

Many of us waited over a month to take this live course. I specifically registered for the moderated live format due to a learning disability — I need to hear the material presented and interact with an instructor to fully grasp the content. A self-paced online version is not an equivalent experience for me.

Canceling the class after attendees solved the issue themselves — without acknowledging the time already invested — reflects a lack of professionalism and accountability. The technical issue was not caused by participants, yet we bore the consequences.

I would strongly encourage improvements in moderator training, technical preparedness, and participant support before offering this course again.

February 22, 2026
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Reply from Mckissock Learning - Appraisal

We’re sorry to hear about your experience and appreciate your feedback. We understand the seriousness of this situation and are taking action to correct it. Please reach out to us at 800-328-2008 if we can further address your concerns.

Rated 3 out of 5 stars

I do not like the module format

I do not like the module format. Not able to go back and review information in each video rather have to go back and watch/listen to the whole thing and to not like that you cannot go at your own reading pace and some people learn better by reading the information rather than listening.

February 23, 2026
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Reply from Mckissock Learning - Appraisal

We appreciate your feedback and the time you took to share your experience. We'll review the module format and explore options for better navigation and reading accessibility to enhance learning.

Rated 5 out of 5 stars

OMG! Finally a REAL USPAP class!

OMG! Finally a REAL USPAP class! Made me think…not just a fair housing lecture where I had to answer the way they wanted me to answer just to get through the class! Congrats on designing and offering a USPAP class with real challenges and real learning! I was impressed!

February 19, 2026
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Reply from Mckissock Learning - Appraisal

We're happy to hear that you found our USPAP class genuinely engaging and challenging! It's great to know that you appreciated the real-world learning experience we aim to provide. Thank you for your positive feedback!

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