Steven particularly has been great since he took over our project. He even rang around 7:00 pm one evening to update me on an urgent item. Professional yet friendly and clearly very knowledgeable rega... See more
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Company details
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MC Plan & Site Services Ltd
Contact info
Unit J3, The Fulcrum, 6 Vantage Way, Poole, United Kingdom
- 01202744966
- helen@mcpass.co.uk
- mcplanandsiteservices.co.uk
Replied to 100% of negative reviews
Typically replies within 1 week
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Fantastic and swift service from the…
Fantastic and swift service from the entire team in MC Plan & Site Services. Personalal anhelpful support to ensure the correct and compliant permit was in place.
Although it was a team effort, thank you to Tom and Sarah and Jo
We used MC plan & site services for our large extension
We used MC plan & site services for our large extension and we're very pleased with the service provided. Everything was straightforward and helpful from start to finish. Regularly checking in with me as the build went on. Site visits, liaising with my builder went without a hitch. Would recommend highly.
Great team, highly recommended
We engaged with MC Planning for our rear extension and loft conversion in 2022. The team were always on hand to answer questions and they made it simple to schedule site visits at various points through the build.
4 years later following the electrical sign off, I reached out to MCP for the final inspection and had one of their team swing by a few days later.
Great service and I would happily recommend their services to friends and family.
I use MC Plan a lot with my business 71…
I use MC Plan a lot with my business 71 Design, every time I engae with any member of the team they are super helpful. They take car of all of our clients and the experience is painless.
Always a pleasure to work with
Always a pleasure to work with. All the staff always so helpful in making projects run smoothly in what can be a stressful, high pressure industry!
Always obtainable and a common sense…
Always obtainable and a common sense approach. Also fairly priced.
I used MC plan for the building control…House extension and total refurbishment
I used MC plan for the building control on my Sons house extension and total refurbishment, they were very easy to deal with and even let me steam the footage of various parts of the works when Ben couldn't attend in person.
Ben provided lot's of advice and was very realistic with his observations, just signed up to use them again for my Daughters project.
Would not recommend - not even worth 1 star
Our next door neighbours are using M C and Planning for their buildingwork. It's been a total nightmare for us as the clients have broken through the party wall which left us without our main heating source, a wood burner. This has been going on for 2 years and has cost us over £15,000. We have repeatedly asked for documentation to confirm the job is being undertaken according to building regulations. M C and Planning have made no attempt to talk to us, ignored all correspondence from ourselves and our solicitor.

Reply from MC Plan & Site Services
MC Site Services were really helpful…
MC Site Services were really helpful and efficiently processed our applications. They were flexible with appointments and provided sound advice.
Great service, very professional
From start to finish MC Plan are extremely helpful, professional and knowledgeable. They were always on hand to answer queries or help when required. Always clear and precise on inspections. We will be using them again.
Professional friendly service
After a worrying departure of our builder before official sign off I contacted MCPlan to get advice on next steps. Jamie made contact and thankfully arranged for Steve to come round for a walk and advise of any outstanding works. Steve was friendly yet professional and calmly explained what works needed to be done in order to get sign off. We now have a plan and will take appropriate actions to ensure we are compliant to get sign off. Highly recommend.
Would recommend MC plan and site…
Would recommend MC plan and site services , They made the whole experience easy and were very helpful
Sarah Nippard and Joanna Burns helped…
Sarah Nippard and Joanna Burns helped me through the process of getting my certificate and made it all painless and easy! Great service from them, even over a festive period!
Steven particularly has been great…
Steven particularly has been great since he took over our project. He even rang around 7:00 pm one evening to update me on an urgent item. Professional yet friendly and clearly very knowledgeable regarding his role. I would not hesitate to recommend Steven at MC Site services.
Generally helpful and understanding throughout
Very helpful with sorting out the last few requirements post-build, and generally understanding throughout the process regarding delays and changes.
Fantastic experience using MC Plan
Fantastic experience with MC Plan and Site Services.
Quick and easy to get hold of when booking site visits, they sent email reminders of when visits would be required and turned around the certificate very quickly.
Friendly team too!
Absolutely amazing service
Absolutely amazing service. Stephanie managed to sort out my application and a site visit for the next day without any notice before my request. MC Planning was recommended to me by my structural engineer and my builder and I am not surprised at all!
Efficient, helpful and friendly.
Amazingly quick, efficient service from MC Planning again. This is the 3rd time we have used them for various home build projects and from start to finish Jamie has been brilliant, as well as Sarah in the office sending documents through to us.
I can't recommend them enough!
I have used MC Plan & Site Services on…
I have used MC Plan & Site Services on extensions, refurbs & new build projects & wouldn’t go elsewhere
They have always been efficient & (when everything seems to be getting more bureaucratic) easy to deal with
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