MDG Reviews 3,170

TrustScore 4 out of 5

3.8

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers frequently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people appreciate the personalized approach and the ease of the overall process, especially when securing loans or purchasing electronics. Reviewers often highlight the excellent customer service, noting the efficiency and support received. However, some customers expressed dissatisfaction with the product and service, citing issues with verification processes and unexpected charges. There were also mentions of difficulties with payment agreements and changes to credit limits.

What people talk about most

Product

Consumers find product quality and availability to be ambiguous. While some reviewers praise the high... See more

Customer service

Reviewers mention ambiguous feedback about customer service. Many customers praise the helpfulness and... See more

Staff

People report positive experiences with staff, highlighting their helpfulness and patience. Many customers... See more

Payment

Clients share ambiguous opinions on payment. Many reviewers report issues such as hidden charges, unexpected... See more

Service

Customers had ambiguous experiences with service. Many reviewers praised the fast delivery, great customer... See more

Based on these reviews

Rated 4 out of 5 stars

I had been approved for MDG years ago but didn’t like the interest rate and weekly membership payments which you can wave but you lose your membership prices. I have noticed that for electronics... See more

Company replied

Rated 4 out of 5 stars

It's great to be able to access these things but the interest is extraordinarily high as is the cost of shipping. I mean stick in basic snail mail if it means I save three hundred dollars. Customer se... See more

Company replied

Rated 4 out of 5 stars

Overall the prices was smooth just slow several days later I’m just getting tracking number but it says they don’t have the package yet so they need to move things along faster

Company replied

Rated 4 out of 5 stars

Christmas gift shopping for teens is so much easier from this shop. Steps from choosing an item to purchase and shipping is simple enough. Payment options are great. I'm a happy customer.

Company replied


Company details

Information provided by various external sources

MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in Canada. MDG.ca in-house financing credit program will suit anyone’s credit history, even...


Contact info

  • Old Capitol Trail 3422, 19808, Wilmington, United States

  • mdg.com

3.8

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

package went missing.

The package went missing and now its taking another mail out of the cell. and im paying for something I never received.

February 2, 2026
Unprompted review
MDG logo

Reply from MDG

We’re sorry to hear about the issue with your package! Our records indicate that the original package was lost, so a replacement has been shipped. For any further details or concerns regarding your shipment or payments, please contact our Customer Care Team directly at 1-800-906-0976 ext. 370. We apologize for the inconvenience and appreciate your patience.

Rated 1 out of 5 stars

MDG.... Is Shit!!!

This company approved me and then turn around and declined me. They have all my personal information then they sent me a email stating I was decline. BEWARE OF THIS COMPANY!!!! There is a lady on TikTok telling people do they need money you go through a hurdle to get approved they approved me for $1600 and $3000 store credit. I am glad I took screenshots. Then I called they said the system is down .. then they declined me after 4 days of approval!

February 11, 2026
Unprompted review
MDG logo

Reply from MDG

Thank you for sharing your feedback, Keyor! We understand your frustration and appreciate you taking the time to express your concerns. Please note that customer's pre-qualification is not considered a final approval decision. Final approval is contingent on a review of payment details and other factors, as outlined in our General Terms of Use. Additional verifications or information may be required during the decision-making process before an application is accepted. As a result, MDG reserves the right to decline an application if it doesn't meet the necessary criteria. You are eligible for a new assessment every 3 months. We appreciate your understanding.

Rated 5 out of 5 stars

I ordered what i wanted

I ordered what i wanted, talk to them and now to day the are sending out via purolator.

February 4, 2026
Unprompted review
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Reply from MDG

Thank you for sharing your experience, Kimberley! We’re glad to hear that your order was placed smoothly and is on its way. We hope you enjoy your purchase!

Rated 5 out of 5 stars

They help me out alot

They help me out alot, the prices are reasonable and I love the payment plans

February 4, 2026
Unprompted review
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Reply from MDG

Thank you for your kind feedback, Darlene! We’re thrilled to hear that our team has been helpful, and that you appreciate our prices and flexible payment plans. Your satisfaction is our top priority!

Rated 1 out of 5 stars

Absolutely don't use them for anything

Absolutely don't use them for anything
I got a small loan and lost my job 4 months later..never missed a single payment until then ...they make an payment agreement with you to lower cost for a few months giving you time to find a new job except they will not follow agreement and will aggressively starting charging your bank account more than just your regular payments schedule (2-3 x per week) and leave you owing hundreds of dollars in bank fees without remorse and while knowing your finances are not good
Do not believe anyone you talk customer service managers or repayment specialist
They are ALL liars
Plus their interest rates are basically legalized loan sharking
Way better places to go if you need to borrow a few dollars
Don't let them lie to you as they did to me

February 2, 2026
Unprompted review
MDG logo

Reply from MDG

We’re sorry to hear about your concerns. At MDG, all payments and agreements are handled according to our policies, which are designed to ensure fairness and clarity for every customer. We always encourage customers to contact our team directly on 1-800-906-0976 ext. 362 if they have questions, so we can review the Account and assist accordingly. We appreciate feedback and are committed to providing clear and transparent service to everyone.

Rated 5 out of 5 stars

It was a good experience I will be…

It was a good experience I will be buying from them again on the future

January 9, 2026
Unprompted review
MDG logo

Reply from MDG

Thank you for your feedback, Sergio! We’re delighted to hear that you had a good experience and that you plan to shop with us again in the future. We look forward to serving you!

Rated 5 out of 5 stars

Knowledgeable and courteous

Customer service is very knowledgeable and courteous. They assisted me to build my repayment plan around my income source.

February 2, 2026
Unprompted review
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Reply from MDG

Thank you for your kind words, Cherie! We’re thrilled to hear that our customer service team could assist you and help create a repayment plan that works with your income. Your satisfaction is our priority, and we’re glad we could make the process easier for you. We look forward to serving you again!

Rated 5 out of 5 stars

Everything went very smooth

Everything went very smooth. Everybody that I needed help from was very helpful. I would do it again.

January 28, 2026
Unprompted review
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Reply from MDG

Thank you for your wonderful feedback, Dana! We’re so glad to hear that everything went smoothly and that our team was able to help you. We’d be happy to assist you again anytime!

Rated 5 out of 5 stars

My purchase was easy and the financial support team was great

My purchase was easy and th

January 26, 2026
Unprompted review
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Reply from MDG

Thank you for your kind words, Wayne! We’re thrilled to hear that your purchase was easy and that our financial support team could assist you effectively. Your satisfaction is our priority, and we’re glad we could make the process smooth for you. We look forward to serving you again!

Rated 5 out of 5 stars

Fast and easy to order online

January 25, 2026
Unprompted review
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Reply from MDG

Thank you for your feedback, Annette! We’re glad to hear you found the online ordering process fast and easy. We appreciate your support and look forward to serving you again.

Rated 1 out of 5 stars

Very predatory company hidden fees and impossible to cancel

Worse company never use them!! Interest rates that are way to high. Hidden membership fees that are a nightmare to get rid of. If you choose to pay off your debit early they say you might have to make more payments which means you will have to which makes no sense since i paid the full amount off. Very predatory do not use.

January 24, 2026
Unprompted review
MDG logo

Reply from MDG

Thank you for sharing your concerns, Shawn! We want to assure our customers that all interest rates, fees, and terms are fully transparent. There are no hidden fees, and the contract is open-term, meaning customers can increase their minimum payments, make extra payments toward their balance, or pay off the contract early without any penalties or fees. If there is ever any confusion, our team is always available to review the account in detail and provide clear explanations. We remain committed to transparency and fair lending practices.

Rated 1 out of 5 stars

VERY MISLEADING ADS!!

This company is extremely misleading in their advertisements. They claim you can receive a cash advance but I continue to get approved for a product credit line I dont want. I can qualify for thousands to buy merchandise but dont qualify for cash? This is ridiculous.

A lot of reviews and chats mention the same about this company. Nothing more than another Fingerhut.

It is not even worth the 1 star

January 24, 2026
Unprompted review
MDG logo

Reply from MDG

Thank you for sharing your concerns, Dedric! By submitting the Application, the Customer may be pre-qualified for both a line of credit for products and a cash advance, or just for a line of credit for products, depending on specific eligibility criteria. These criteria can include factors such as credit history, credit score, income level, and other financial qualifications that help ensure responsible lending. We are committed to transparency and fair lending practices, and our team is happy to clarify any questions or concerns to avoid any confusion.

Rated 1 out of 5 stars

This company is fraudulent

This company is fraudulent. They continue to give me the run around and access to my bank account. Once my bank stop allowing access after the first time they told me to send in copies of my bank statement. From there I continue to get the run around because they could not have access to my bank. Fraudulent company. DO NOT WASTE YOUR TIME.

January 20, 2026
Unprompted review
MDG logo

Reply from MDG

Thank you for sharing your feedback. We take all concerns seriously and want to clarify that MDG operates in full compliance with applicable financial regulations. Any requests for bank statements or additional information are part of our standard verification process to ensure the security of your account and to provide safe and responsible financing. We understand that providing documentation can be frustrating, but these procedures are in place to protect our customers and prevent unauthorized access. Our team is always available to guide customers through the process and ensure transparency in all transactions.

Rated 5 out of 5 stars

MDG has made it very easy to get the…

MDG has made it very easy to get the things I like. A very simple process with no hassles and clear communication every step of the way.

January 22, 2026
Unprompted review
MDG logo

Reply from MDG

Thank you for your kind words, Matt! We’re thrilled to hear that you found the process simple and hassle-free, and that our communication made everything clear along the way. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Good service quality products

Good service quality products

December 19, 2025
Unprompted review
MDG logo

Reply from MDG

Thank you for your feedback, Dale! We’re glad you’re happy with our service and the quality of our products. We appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Great service

They was fast responding online and the phone, courteous and helpful 😎

January 14, 2026
Unprompted review
MDG logo

Reply from MDG

Thank you for your kind feedback, Laurie! We’re glad to hear our team was responsive, courteous, and helpful both online and over the phone. We truly appreciate your support and look forward to assisting you again!

Rated 5 out of 5 stars

Canon r50

Easy to shop and some of the products are a fair price if you want to pay small monthly payments for a large price item its ok not the best selection and prices but sometimes you get lucky find decent deals got a camera and a soundbar

January 14, 2026
Unprompted review
MDG logo

Reply from MDG

Thank you for sharing your experience, Bryan! We’re glad to hear you found shopping with us easy. We always strive to provide affordable options and value for our customers, and we appreciate your feedback on our selection and pricing. We look forward to serving you again!

Rated 5 out of 5 stars

Always great products

Always great products. I really like the fact that you can get a money loan from here. I'm ordering my second phone. I love love this website.

January 13, 2026
Unprompted review
MDG logo

Reply from MDG

Thank you for your wonderful feedback, Mary! We’re thrilled to hear that you love our products and appreciate the financing options. We’re excited for your second order and look forward to continuing to provide you with a great experience!

Rated 1 out of 5 stars

This company poor quality customer…

This company poor quality customer service and care. doesnt have customer interest but themselves. would not recommend dealing with thiscompany and rob you of your money.... 34% interest rate highway robbery !!!!!!!!

January 13, 2026
Unprompted review
MDG logo

Reply from MDG

Thank you for your feedback, Gerald! We’re sorry to hear that you feel dissatisfied. At MDG, all interest rates, fees, and terms are fully transparent. Our financing options are intended to help customers access products and services when traditional financing may not be available. Rates and approvals are based on individual assessments and reflect the level of risk involved. The contract is open-term, meaning customers can increase their minimum payments, put an extra money upon their balance or pay off the contract earlier, without any penalties or fees. We remain committed to providing fair and responsible financial services and our team is happy to clarify any questions or concerns.

Rated 5 out of 5 stars

Perfect

Perfect service

January 9, 2026
Unprompted review
MDG logo

Reply from MDG

Thank you for your kind words, Idowu! We’re delighted to hear you had a perfect service experience. We truly appreciate your support!

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