I had been approved for MDG years ago but didn’t like the interest rate and weekly membership payments which you can wave but you lose your membership prices. I have noticed that for electronics... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
It's great to be able to access these things but the interest is extraordinarily high as is the cost of shipping. I mean stick in basic snail mail if it means I save three hundred dollars. Customer se... See more
Company replied
Overall the prices was smooth just slow several days later I’m just getting tracking number but it says they don’t have the package yet so they need to move things along faster
Company replied
Christmas gift shopping for teens is so much easier from this shop. Steps from choosing an item to purchase and shipping is simple enough. Payment options are great. I'm a happy customer.
Company replied
Company details
Information provided by various external sources
MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in Canada. MDG.ca in-house financing credit program will suit anyone’s credit history, even...
Contact info
Old Capitol Trail 3422, 19808, Wilmington, United States
- mdg.com
3.8
Great
3K reviews
Replied to 97% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They lie and then they change the…
They lie and then they change the amount they approve you for
December 8, 2025
Unprompted review
Reply from MDG
Thank you for sharing your concerns, Antoinette! Your pre-qualified account limit is based on your most recent assessment. You may be reassessed with participation in MDG’s Monitoring Program, or at the time of submitting a new application. Your pre-qualified account limit may increase or decrease depending on your reassessment. You are eligible for a new assessment every 3 months. We appreciate your understanding.
Well the delivery company called and…
Well the delivery company called and said they were going to deliver and then it never showed up when calling them they said they had lost my order and would call me back and didn't called again and they said they were still looking called two days later told me to call MDG to let them know my order has been lost. MDG told me they had to call delivery company to make sure it was lost. Received email saying they were looking into it. And would get back to me. Not happy!!!!
January 5, 2026
Unprompted review
Reply from MDG
We sincerely apologize for the inconvenience caused with your shipment, Jackie! As our records indicate, after the investigation was conducted, we arranged for the item to be reshipped. Thank you for your patience, and we hope your items arrive quickly. Please don’t hesitate to reach out to our Customer Care Team for any further inquiries.
Excellent Service
Very friendly and lots of items to choose from. Fast shipping
January 6, 2026
Unprompted review
Reply from MDG
Thank you for your feedback, Christine! We’re glad you found our team friendly and enjoyed the wide selection of items. We’re also happy to hear that our shipping was fast. We appreciate your support and look forward to serving you again!
MDG Service
I always like dealing with the people at MDG everyone is so helpful and polite.
January 5, 2026
Unprompted review
Reply from MDG
Thank you for your kind words, MaryEllen! We’re delighted to hear that our team has been helpful and polite. Your feedback means a lot to us, and we look forward to continuing to assist you in the future!
I was very happy with my recent order…
I was very happy with my recent order #8652973 placed on 12/30/2025. The process was smooth!
December 30, 2025
Unprompted review
Reply from MDG
Thank you for sharing your experience, Tina! We’re thrilled to hear that your recent order went smoothly and that you’re very happy with it. We appreciate your support and look forward to serving you again soon!
I was approved for 2500 about 2 or 3…
I was approved for 2500 about 2 or 3 years ago, never used the credit, even though there were times I was going to but never happened. In any case, my line of credit went from 2500 to 3000. But at the same time, I was given an offer for a cash advance for 2400. And in short, I was denied the cash advance plus ➕️ MDG also took away my line of credit for 3000. Now even though, my credit score went down to lose out on the cash advance, who cares, but to take away my line of credit is bullshit and that's why I'm stating to applicants, do yourself a favor, look elsewhere. Don't mess with this company, they're bullshit and I BELIEVE MDG knew about my credit score dipping below their credit standards, so they made this cash advance offer to not only turn me down for the cash advance, but also take away my line of credit, in which, they might not have been able to without the offering. When you the name MDG, keep it moving they're not worth applying, stay away from them, they're not good for business.
December 29, 2025
Unprompted review
Reply from MDG
Thank you for sharing your feedback, James! We understand your frustration and appreciate you taking the time to express your concerns. Please note that customer's pre-qualification is not considered a final approval decision. Final approval is contingent on a review of payment details and other factors, as outlined in our General Terms of Use. Additional verifications or information may be required during the decision-making process before an application is accepted. As a result, MDG reserves the right to decline an application if it doesn't meet the necessary criteria. After a thorough review by our Verification Department, we regret to inform you that we are unable to approve your request at this time. You are eligible for a new assessment every 3 months. We appreciate your understanding.
I bought a couch and loveseat
I bought a couch and loveseat from them, was delivered within 2 weeks. Excited! New furniture first time in my life.
Super disappointed. Tried assembling per instructions, couldn’t get the “armrests” on. The instructions were simple, slide on from rear of couch before putting the back in.Despite my best efforts, I had to remove the plates and loosen them to fit. Now it slides back and forth while sitting on it. The other one just came right off. The stitching is open on both pieces and over time that willl fray. I had so much trouble I had to have my neighbors try. Even they were perplexed. I sent pictures and video and all I have received is snarky comments about “not cooperating”. I was at work when they requested more pictures of the labels and complete pictures of the set. I left work in order to deal with it in a timely manner because I was threatened several times in email if I do not send complete information by the end of the week (everyone is on vacation anyways) that my case will be closed. This has happened twice. My concerns are not validated and I am thoroughly disgusted with how I have been treated during this process.
I have been with MDG for many years. I could have ordered the exact same set off Amazon and been treated respectfully.
December 21, 2025
Unprompted review
Reply from MDG
We are truly sorry to hear about your experience and the difficulties you’ve had with your couch and loveseat! We completely understand how frustrating it must have been to struggle with assembly and to feel that your concerns weren’t taken seriously. This is not the level of service we strive to provide, especially to a valued long-time customer like you. We want to understand exactly what happened so we can assist you properly. Please contact us directly on 1-800-906-0976 ext. 370 with your order details so we can review your Account and assist you promptly. Your satisfaction is very important to us, and we truly appreciate your patience as we work to address this matter.
When I was in the final steps of my…
When I was in the final steps of my order gentleman told me that processing will be done Wednesday and it be shipped on Saturday but didn't ship till Tuesday so just wondering why I was basically lied to on when it be shipped and why there a 48 hour quick ship if it take 4 to 5 days
December 30, 2025
Unprompted review
Reply from MDG
We sincerely apologize for the confusion caused regarding your order, Anthony! Our goal is always to provide accurate shipping estimates, and we understand how frustrating it can be when expectations aren’t met. Please contact us directly on 1-800-906-0976 ext. 356 with your order details so we can review your Account and assist you promptly. Thank you for your patience and understanding.
Incomplete order .
I did not receive my complete order
My 2 bar stool chairs did not come!!!
December 24, 2025
Unprompted review
Reply from MDG
We sincerely apologize for the inconvenience caused with your order, Asia! As our records indicate, after our investigation, we arranged for your 2 bar stools to be reshipped. Thank you so much for your patience—we hope they arrive quickly. If you have any questions or need further assistance, our Customer Care Team is always here to help.
Awesomeness
well its not my first time to avail this “buy now pay later” scheme in MDG. Its very helpful at the same time easy to manage. Wish list to have more items from bose, sony, jbl, etc. Keep it up guys!
December 23, 2025
Unprompted review
Reply from MDG
Thank you for your continued trust in our program, Jose! We’re thrilled to hear it’s been helpful and easy to manage. We appreciate your suggestions and are always working to expand our selection. Thanks again for your support!
Fast service and answer
Fast service and answer. If there is an issue, you can easy contact them, they will find a solution with you. I received my E-Bike very quick.
November 26, 2025
Unprompted review
Reply from MDG
Thank you for sharing your experience, Sebastien! We’re glad to hear you received fast service and quick responses, and that our team was able to help find a solution when needed. Enjoy your new e-bike, and thank you for choosing us!
Excellent service and offers
Excellent service and offers. It is my fourth time buying with MDG and I can assure you that it is one of the best place for shopping.
December 23, 2025
Unprompted review
Reply from MDG
Thank you so much for your continued support, Robert! We truly appreciate you choosing MDG for the fourth time—it means a lot to us. We’re thrilled to hear you’re enjoying our service and offers, and we’re grateful for your trust. We look forward to serving you again!
Reply from MDG
Thank you for your kind words, Jeff! We’re so happy to hear you had a great personal experience and received excellent service. We truly appreciate your support!
excellent service
I order 2 items a set of speakers and a bbq plancha! I was surprised how fast the speakers arrived at my door steps!! bran new ! Right colour and exactly as expected sounds great! Even in Christmas time 👍now I can’t wait to have my new plancha before Christmas Day!! Thanks guys for a great service !!👍👍🤩
December 18, 2025
Unprompted review
Reply from MDG
Thank you so much for your amazing feedback, Danny! We’re thrilled to hear how happy you are with your new speakers—and that they arrived so quickly, even during the busy Christmas season. Thanks again for choosing us and for your trust—enjoy your purchases!
Got a ps5 for a gift last min on…
Got a ps5 for a gift last min on payments because couldn't afford straight outta pocket ..everything was breeze 😌 return customer
December 17, 2025
Unprompted review
Reply from MDG
Thank you so much for your continued trust and for being a return customer, Latoya! We’re really happy to hear everything went smoothly and that you were able to get the PS5 just in time. Enjoy your new PS5, and we look forward to helping you again in the future!
Reply from MDG
Thank you for your kind words, Atta! We're so happy to hear that you love our company. We truly appreciate your support and look forward to continuing to serve you!
They gave me a chance when no one else would
They gave me a line of credit when no one else would. i have increased my credit since ive been dealing with them. i received things that i needed and wouldnt have been able to get otherwise. the process was very easy to do and the people were always very helpful. they answered any questions i had and had patience with me. it was a very positive experience
December 10, 2025
Unprompted review
Reply from MDG
Thank you so much for your thoughtful review, Bonnie! We're so glad we could help you when others couldn’t, and it’s wonderful to hear that your credit has improved while working with us. We aim to make the process as easy and supportive as possible, so we’re thrilled that you had such a positive experience. Your satisfaction and progress mean a lot to us.
Reply from MDG
Thank you for the fantastic review, Danielle! We’re thrilled to hear that your experience was quick and easy. We always aim for A+ service, and we’re so happy we hit the mark for you. Thanks for choosing us!
Excellent Service
It was very quick, organized and lots of information was provided. The customer service was excellent.
December 10, 2025
Unprompted review
Reply from MDG
Thank you for your wonderful feedback, Lana! We're so glad to hear that your experience was quick, organized, and informative. It's great to know that our customer service met your expectations. We strive to make every interaction seamless, and we truly appreciate your support!
As always great customer service.
December 10, 2025
Unprompted review
Reply from MDG
Thank you for your continued trust and kind words, Cammy! We’re so glad to hear that you’ve had a great experience with our customer service. We’re always here to help and appreciate your support!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.