Long story short, I was on the gram saw the advert wanted to know how much costs would be to uk and next thing I’d signed up to a subscription and order the trail pack, still had no idea how !! User... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
So far, I’ve had a positive experience with MD Hair. I’ve noticed a decent amount of growth from the serum, especially around my temples, but hoping to see some improvement along my part. The sh... See more
Company replied
I have been experiencing thinning hair for a couple of years, and tried most of the major hair regrowth brands. MDhair Shampoo and conditioner definitley make my hair appear thicker and i am noticin... See more
Company replied
So far, I’m happy with the hair products. They have been easy to incorporate into my routine, and my overall experience has been positive. I think I still need to use them for a little longer before I... See more
Company replied
Company details
Written by the company
Effective hair regrowth tailored to you. Grow thicker, healthier hair with a customized, dermatologist-formulated growth kit. Take a short quiz and a picture of your scalp to receive a free AI assessment and customized product recommendations.
Contact info
548 Market St, #86774, 94104, San Francisco, United States
- support@mdhair.co
- mdhair.co
4.0
Great
6K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Hair Recovery
When I started, my hair was falling out quite a bit. That stopped pretty much. I’m using the serum to address the crown of my head which has been thinning. I have actually doubled the dose. I’ve been using a total of 3 months so am not sure if that is correcting, but I think it’s better. I’ve recommended the product to several family and friends.
August 4, 2026
Unprompted review
Reply from MDhair
Hi Karen, thank you so much for sharing such an encouraging update with us! We’re thrilled to hear that you’ve noticed a meaningful improvement in your hair shedding and that you’re seeing positive changes while focusing on your crown. It truly means a lot that you’ve recommended MDhair to your family and friends, and we’re grateful for your trust and support. If you’d like guidance or support, email us anytime at support@mdhair.co.
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Great communication
Great communication, packaging superb and good follow up too. Product seems good straight away but early in the process. Happy to say after 6/8 weeks
August 5, 2026
Unprompted review
Reply from MDhair
Hi Darren, your kind words are incredibly appreciated by our team! We’re so pleased to hear that our communication and follow-up have made a positive impression and that you’re happy with the quality of the packaging and products so far. Thank you for giving MDhair a chance, and we’re excited to support you as you continue your routine and see how things progress over the coming weeks. Our team is happy to help! You can email us at support@mdhair.co.
Get the filtered shower head!
Get the filtered shower head! This thing completely changed my shower experience. I immediately noticed a difference in the water pressure the first time I used it. I also have chronic eczema and sensitive skin and this has helped reduce my itchiness. My skin thanks you MDHair! It’s too early to tell how my hair has been affected by the shower head but couldn’t wait to leave a review! I love this product!
July 31, 2026
Unprompted review
Reply from MDhair
Hi August,
Thank you for sharing your feedback. We are delighted to hear that the MDHair filtered shower head has completely changed your shower experience, improving water pressure and helping reduce itchiness with your sensitive skin. It is wonderful to know that your skin already feels better and that you are so pleased with the product. While it may take more time to see the full impact on your hair, we are excited that your journey has started positively.
For tailored guidance on supporting continued improvement, our medical experts at support@mdhair.co are available to review your case and provide personalized recommendations.
The overall eperience has been great…
The overall eperience has been great with the products and customer service. The website has made it easy to manage the membership which is a plus. A+ prodcuts and support.
August 3, 2026
Unprompted review
Reply from MDhair
Hi JP, thank you for your amazing feedback! We're thrilled to hear you've had a great experience with both our products and customer service, and that managing your membership through our website has been easy and convenient. We truly appreciate your A+ recommendation, and if you ever need support, don’t hesitate to contact us at support@mdhair.co.
Customer service is really good
Customer service is really good. I like the products and have no complaints, however, I’m not seeing a difference in hair fall almost 3 months into using the shampoo, scalp serum and vitamins.
August 4, 2026
Unprompted review
Reply from MDhair
Hi Anon, thank you for sharing your honest feedback and for recognizing our customer service team! We're delighted to hear you're happy with the products, and while we understand it can be disappointing not to see the reduction in hair fall you were hoping for after almost three months, everyone's hair journey is unique and results can vary. If you'd like guidance or support, email us anytime at support@mdhair.co.
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I have been using the product diligently but...
I have been using the shampoo (alternate days), serum (alternate days), the supplement (Daily) for about 3 months, but no sign of any improvement to my head top baldness and hair growth. I don't think it works for age above 65.
August 4, 2026
Unprompted review
Reply from MDhair
Hi Chuan, thank you for sharing your honest experience and for being so consistent with your routine for the past three months. We understand how discouraging it can be to diligently use the shampoo, serum, and supplements without seeing the improvement you were hoping for, and we’re sorry this has been your experience. If you’d like guidance or support, email us anytime at support@mdhair.co.
Just starting this journey.
Just started this journey, but is going good.
August 4, 2026
Unprompted review
Reply from MDhair
Hi Tanya, thank you for beginning your journey with us and for sharing your early experience! We're so glad to hear things are off to a positive start, and we hope you'll continue seeing great progress in the weeks ahead. If you ever need support, don’t hesitate to contact us at support@mdhair.co.
This product made my hair dry and scalp scratch
I did not like the shampoo which made my hair very dry and my scalp scratch. I took the 3 month kit and got automatically enrolled to a full subscription, I did not get any messages reminder, they directly took the £74. And now that I have canceled my subscription and started the refund process I have no answer from the client team who was very responsive at first… I had to pay the package to be sent back which they don’t refund you of! I don’t recommend the product at all and if you look at the components they are not good for the skin.
August 4, 2026
Unprompted review
Reply from MDhair
Hi Anne‑Laure,
Thank you for sharing your feedback. As we were unable to verify the account details provided, we will treat this as an unverified review. We are sorry to hear that you are disappointed with the MDHair products and that they did not meet your expectations. We understand your concerns regarding dryness, scalp irritation, subscription renewal, and the refund process.
Visible improvements with MDHair typically require consistent use over several months, as hair growth is a gradual process. At checkout, near the payment button for the trial kit, it is indicated that the subscription will renew, including the cost and frequency of renewal.
We regret that this was not clear to you and appreciate your input. Please ensure you are contacting the correct support mailbox so our team can assist you further. Once we have received the return receipt and there is progress with the delivery, we will wholeheartedly apply the refund as long as it is within the return process under our terms and conditions at www.mdhair.co/terms.
We would love to help clarify your subscription details and address your concerns. Please contact our support team at support@mdhair.co.
Got the handheld shower head first time…
Got the handheld shower head first time using a filtered one. I enjoy how the hard water smell is gone and how the pressure options feel great. My boyfriend says his scalp and body have been better with his acne. Only gave this rating as it's only been less than a month so hoping to see longer period how it does.
July 18, 2026
Unprompted review
Reply from MDhair
Hi Glenda, thank you for sharing your thoughtful experience with us! We're delighted to hear you're enjoying the filtered handheld shower head, especially the fresher-smelling water, versatile pressure settings, and the positive changes both you and your boyfriend have noticed so far. We truly appreciate your trust as you continue using it, and if you need any help along the way, just email us at support@mdhair.co.
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Like a scammer
Not a good value
Is it not a good value
I didn’t get any answer
August 4, 2026
Unprompted review
Reply from MDhair
Hi James, we’re sorry to hear that you felt unsupported and didn’t receive the answer you were looking for. Your concerns about the value of your purchase are important to us, and we’d be grateful for the chance to address them properly. Reach out to us at support@mdhair.co if you’d like further assistance.
The products don't work, they disguise a subscription
The products don't work. When you receive the initial shipment—which is disguised as a subscription you only discover when an unrequested order arrives a month later—the items arrive open and unsealed, and the containers aren't full; they are missing an inch or two of product. When you use them, your hair becomes parched—super dry—and you don't see any results. Don't buy them; they won't work, and you'll just get scammed. There are products on the market with the same ingredients for a tenth of the price. What reputable website prevents you from reviewing its products? Well, they don't allow reviews for the items they sell—draw your own conclusions. I’m taking the time to warn you so you don't end up feeling scammed like I did.
June 17, 2026
Unprompted review
Reply from MDhair
Hi Ana,
Thank you for sharing your feedback. We are sorry to hear that you are disappointed with your MDHair experience and that the products did not meet your expectations. We understand your concerns regarding dryness, packaging, and subscription renewal.
Visible improvements with MDHair typically require consistent use over several months, as hair growth is a gradual process. At checkout, near the payment button for the trial kit, it is indicated that the subscription will renew, including the cost and frequency of renewal.
We also want to clarify that all reviews are clearly displayed here on the Trustpilot platform, and we value every customer’s input. Our medical experts are available to review your case and provide tailored recommendations that may help optimize your regimen and support your progress.
Every journey is unique, and our medical experts can review your case at support@mdhair.co to ensure you receive the best possible guidance.
Products are good quality
Products are good quality! Especially the shampoo it’s very refreshing and a small bit goes a long way
August 4, 2026
Unprompted review
Reply from MDhair
Hi Ellie, thank you so much for your wonderful review! We're thrilled to hear you're enjoying the quality of our products and that our shampoo feels so refreshing while lasting a long time with just a small amount. If you ever need support, don’t hesitate to contact us at support@mdhair.co.
Already notice less shedding
I got into the routine of supplement, powder collagen, serum, and shampoo right away. Easy to build into my day. I have only used it for two weeks but I swear I already have noticed less shedding.
August 3, 2026
Unprompted review
Reply from MDhair
Hi Carrie,
Thank you for sharing your feedback. We are delighted to hear that you were able to easily build the MDHair routine into your day and that after just two weeks you are already noticing less shedding. It is wonderful to know that the supplement, collagen powder, serum, and shampoo have fit seamlessly into your lifestyle and are showing encouraging early results. Consistency is key, and we are excited to see your progress continue.
For tailored guidance on supporting continued improvement, our medical experts at support@mdhair.co
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Good conditioner
I am in my first month of my MDhair subscription. I added the MDhair conditioner as an add on at checkout.
My hair gets very frizzy without conditioner but this conditioner works as well as any product I've used and I like that is part of the MDhair routine and is designed work in conjunction with the other products to produce thicker hair.
August 3, 2026
Unprompted review
Reply from MDhair
Thank you for taking the time to leave such kind feedback, JD! We’re thrilled that you’re enjoying the performance of our conditioner and that it’s helping your hair feel smoother while working alongside your personalized MDhair regimen. Reach out to us at support@mdhair.co if you’d like further assistance.
Quick reply and good support
Quick reply and good support
I replied about a video and said it didn't match the expectation set by the email it was sent with. My concern was addressed immediately but then no response further when I tried to contact again. Good initial service but no follow-through.
July 20, 2026
Unprompted review
Reply from MDhair
Thank you for sharing your honest feedback, KBrown. We're glad your initial concern was addressed promptly, but we're sorry to hear that you didn't receive the follow-up support you expected, as providing consistent care is very important to us. Reach out to us at support@mdhair.co if you’d like further assistance, and we’ll be happy to continue helping you.
When buying MD hair
When buying MD hair, keep using it. If you use it for a month then stop it's not enough time for the results to stay you'll need to start again to regrow hair.
August 3, 2026
Unprompted review
Reply from MDhair
Thank you for sharing your helpful experience, Francesca! We truly appreciate you highlighting the importance of consistency, as maintaining a regular hair care routine can make a meaningful difference over time. If you ever need support, don’t hesitate to contact us at support@mdhair.co.
These product made my hair frizzy
These product made my hair frizzy. I requested a refund and was advised, I wasn't eligible. What a waste of $100
July 31, 2026
Unprompted review
Reply from MDhair
Thank you for sharing your feedback. As we were unable to verify the account details provided, we will treat this as an unverified review. We are sorry to hear that you are disappointed with the MDHair products and that they did not meet your expectations. We understand how frustrating it must feel when the shampoo, conditioner, supplements, and scalp oil did not deliver the results you were hoping for.
All ingredients are listed on our website, and we encourage customers to review them carefully to ensure compatibility with their individual needs. Visible improvements with MDHair typically require consistent use over several months, as hair growth is a gradual process.
Our support team is available to review your case and provide tailored guidance. We would love to help you adjust your regimen and address your concerns. Please contact our support team at support@mdhair.co.
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Reply from MDhair
Hi David,
Thank you for sharing your feedback. As we were unable to verify the account details provided, we will treat this as an unverified review. We understand your concern regarding automatic charges. At checkout, near the payment button for the trial kit, it is indicated that the subscription will renew, including the cost and frequency of renewal.
We regret that this was not clear to you and appreciate your input. Our support team is available to review your case and provide assistance with your subscription.
We would love to help clarify your subscription details. Please contact our support team at support@mdhair.co.
Reply from MDhair
Thank you for sharing your feedback, Hussein! We’re glad we had the opportunity to make things right and truly appreciate you giving our products a chance. If you need any help along the way, just email us at support@mdhair.co.
It’s great but subscription amount was…
It’s great but subscription amount was not very clear
August 1, 2026
Unprompted review
Reply from MDhair
Hi Alex, thank you for sharing your honest experience. We’re delighted that you’re happy with the product, and we understand your concerns about the subscription amount not being as clear as it should have been. Reach out to us at support@mdhair.co if you’d like further assistance.
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