MDhair Reviews 

5,509
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 3,764 reviews, reviewers had a great experience with this company. People find the products easy to use and note positive changes in their hair health, such as less shedding and noticeably thicker, healthier-looking hair. Customers frequently appreciate the quality and the beneficial effects of the shampoo and scalp serum. Conversely, a small portion of people felt that results take a significant amount of time to appear, as some noted early usage, they haven't seen drastic changes yet. Additionally, some consumers mentioned specific issues, like the vitamin capsules having a strong odor or experiencing damaged oil shipments.

What people talk about most

Product

Clients share positive opinions on product quality, with many reviewers noting that their hair feels thicker,... See more

Quality

Reviewers mention positive feedback about quality, noting that hair feels thicker, healthier, and softer... See more

User experience

Consumers find user experience to be positive, highlighting that everything is simple to use and easy to... See more

Customer service

Users describe ambiguous interactions with customer_service. While some reviewers praised the prompt,... See more

Order

People report ambiguous experiences with order processes, reflecting a mix of satisfaction and frustration.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Long story short, I was on the gram saw the advert wanted to know how much costs would be to uk and next thing I’d signed up to a subscription and order the trail pack, still had no idea how !! User... See more

Company replied

Rated 4 out of 5 stars

So far, I’ve had a positive experience with MD Hair. I’ve noticed a decent amount of growth from the serum, especially around my temples, but hoping to see some improvement along my part. The sh... See more

Company replied

Rated 4 out of 5 stars

I have been experiencing thinning hair for a couple of years, and tried most of the major hair regrowth brands. MDhair Shampoo and conditioner definitley make my hair appear thicker and i am noticin... See more

Company replied

Rated 5 out of 5 stars

So far, I’m happy with the hair products. They have been easy to incorporate into my routine, and my overall experience has been positive. I think I still need to use them for a little longer before I... See more

Company replied


Company details

  1. Hair Product Store

Written by the company

Effective hair regrowth tailored to you. Grow thicker, healthier hair with a customized, dermatologist-formulated growth kit. Take a short quiz and a picture of your scalp to receive a free AI assessment and customized product recommendations.


Contact info

4.0

Great

TrustScore 4 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 98% of negative reviews

Typically replies within 1 week

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4.0

All reviews

(5,509)

3,673 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Not happy with product

Not happy with product
want more info????

no clue what to say other than I am really disappointed in the product. shampoo is sticky and conditioner leaves film on hair.

supplements do nothing

scalp oil is nothing

August 1, 2026
Unprompted review
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Reply from MDhair

Hi Carla,

Thank you for sharing your feedback. As we were unable to verify the account details provided, we will treat this as an unverified review. We are sorry to hear that you are disappointed with the MDHair products and that the shampoo, conditioner, supplements, and scalp oil did not meet your expectations. We understand how frustrating this must feel when you were hoping for improvement.

Visible results with MDHair typically require consistent use over several months, as hair growth is a gradual process. Our medical experts are available to review your case and provide tailored recommendations that may help optimize your regimen and address your concerns.

Every journey is unique, and our medical experts can review your case at support@mdhair.co to ensure you receive the best possible guidance.

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Rated 5 out of 5 stars

Finally found something that actually…

Finally found something that actually works!
​I had been dealing with hair loss and no new growth for 4 years, and I’ve tried so many products with zero results. I’ve been using the MDhair Premium Regrowth Kit, and it completely changed everything. I started seeing noticeable results within the very first week—new baby hairs began popping up!
​Now, 3 weeks in, my hair is continuously growing back, getting thicker, and my scalp feels so much healthier. On top of that, their support team is amazing—attentive, caring, and constantly checking in on my progress. Highly, highly recommend this set!

August 2, 2026
Unprompted review
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Reply from MDhair

Thank you so much for sharing your incredible experience, Ormmy! We’re absolutely delighted to hear that the MDhair Premium Regrowth Kit has helped you see new growth and healthier-looking hair so quickly, and your kind words about our caring support team truly mean the world to us. Have questions or need help? Reach us anytime at support@mdhair.co.

Rated 4 out of 5 stars

Seems to be working so far

Seems to be working so far. I will know more after 9 months

August 2, 2026
Unprompted review
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Reply from MDhair

We truly appreciate your feedback, Chaval! It’s wonderful to hear that things are progressing well so far, and we’re excited to be part of your journey as you continue using your personalized MDhair routine. Need a hand? Get in touch with us at support@mdhair.co.

Rated 4 out of 5 stars

Proactive communication

Proactive communication, well
packaged products and good explanation and instructions.

July 20, 2026
Unprompted review
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Reply from MDhair

Thank you for your kind feedback, Tom! We’re delighted to hear that you appreciated our proactive communication, carefully packaged products, and clear instructions, as providing a smooth and supportive experience is always our goal. Have questions or need help? Reach us anytime at support@mdhair.co.

Rated 2 out of 5 stars

I don’t notice any improvement and I’ve…

I don’t notice any improvement and I’ve been dedicated to the routine of using the MDhair products. I still am losing hair like crazy on a daily basis. I use the serum and the shampoo and conditioner. I think it’s a lot of money to spend on something that doesn’t work and preys on people’s fear of hair loss.

August 1, 2026
Unprompted review
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Reply from MDhair

Hi Jess,

Thank you for sharing your feedback. As we were unable to verify the account details provided, we will treat this as an unverified review. We understand your concern about continued hair loss despite consistent use of the MDHair serum, shampoo, and conditioner. Visible improvements with MDHair typically require consistent use over several months, as hair growth is a gradual process.

We appreciate your dedication to the routine and regret that you have not yet seen the results you were hoping for. Our medical experts are available to review your case and provide tailored recommendations that may help optimize your regimen.

We would love to help you adjust your regimen. Please contact our medical experts at support@mdhair.co for tailored support.

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Rated 5 out of 5 stars

great product

thank you for this great product. I have been using the 4 products since 16th April. my hair is much stronger and thicker and the excessive hair loss has stopped.
Very pleased.

August 2, 2026
Unprompted review
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Reply from MDhair

Hi Fay Margaret, thank you for sharing your wonderful experience with us. We're thrilled to hear that after consistently using the four products since April, your hair feels stronger, thicker, and that your excessive hair loss has improved. Have questions or need help? Reach us anytime at support@mdhair.co.

Rated 4 out of 5 stars

Easy to use

Product is easy to use and fit into my routine, my hair feels fuller even though I have just started using the product. Smells nice. Excited to see results.

July 20, 2026
Unprompted review
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Reply from MDhair

Hi there, your encouraging review truly made our day. We're so pleased that you're enjoying the ease of use, the pleasant scent, and the fuller feel of your hair, and we can't wait for you to continue your journey with confidence. Reach out to us at support@mdhair.co if you’d like further assistance.

Rated 5 out of 5 stars

Very fast to respond and very…

Very fast to respond and very considerate

July 24, 2026
Unprompted review
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Reply from MDhair

Hi Adonis, thank you for your thoughtful feedback and kind words. We're delighted to hear that you found our team responsive and considerate, as providing exceptional support is always our priority. Have questions or need help? Reach us anytime at support@mdhair.co.

Rated 5 out of 5 stars

Amazing product

Amazing product

August 1, 2026
Unprompted review
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Reply from MDhair

Hi George, thank you for your amazing feedback and for choosing MDhair. We're thrilled to know you're enjoying the product and truly appreciate your support. Have questions or need help? Reach us anytime at support@mdhair.co.

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Rated 4 out of 5 stars

I have seen some improvement in my 3rd…

I have seen some improvement in my 3rd month. Some new hair growth..yay! The products are working well. The shampoo is gentle, and the supplements are easy to take. I love the hair serum. I would recommend this product. Also the support/communication is awesome!

August 1, 2026
Unprompted review
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Reply from MDhair

Hi Janine, thank you for sharing your exciting progress with us. We're thrilled to hear you're seeing new hair growth in your third month, loving the shampoo, supplements, and hair serum, and that our support team has made your experience even better. Have questions or need help? Reach us anytime at support@mdhair.co.

Rated 5 out of 5 stars

Shower Head Refill

I ordered a refill for my shower head. I ordered the 6 package, I really like the feel of the water is better and softer. The installation was rather easy with easy instructions.

July 27, 2026
Unprompted review
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Reply from MDhair

Hi Reinaldo, we're so grateful you took the time to leave such thoughtful feedback. It's fantastic to know the 6-pack refill has enhanced your shower experience with softer-feeling water and that setup was quick and effortless. Our team is happy to help! You can email us at support@mdhair.co.

Rated 1 out of 5 stars

After 3 months of use

After 3 months of use, my hair has not stopped shedding. The serum burns after applied and then dries and flakes my scalp.

July 31, 2026
Unprompted review
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Reply from MDhair

Hi Brigid, we're truly sorry to hear that your experience after three months has not met your expectations and that you've experienced continued shedding along with scalp discomfort from the serum. We understand how frustrating and concerning this must be, and we genuinely appreciate you sharing your feedback with us. Please reach out to our team at support@mdhair.co so we can learn more about your experience and provide further assistance.

Rated 5 out of 5 stars

I love the way the shampoo and…

I love the way the shampoo and condition make my hair feel. it’s not heavy at all and i am excited to see when it starts working on lessening the shedding and reactivating the hair follicles regrowing the lost hair.

July 24, 2026
Unprompted review
MDhair logo

Reply from MDhair

Hi Colleen,

Thank you for sharing your feedback. We are delighted to hear that you love the way the MDHair shampoo and conditioner make your hair feel light and healthy. It is wonderful to know that you are excited to see continued progress with shedding reduction and follicle regrowth. Consistency is key, and we are here to support you every step of the way.

Your success inspires us, and our team at support@mdhair.co is here to provide ongoing care and guidance as you move forward.

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Rated 4 out of 5 stars

I do think it’s working but prefer the foam

I do think the system is working. I just wish the delivery system of the topical serum is in a different form. I prefer the foam delivery system as it adds volume and it doesn’t make my hair have a wet look. And the Minoxidil foam easily absorbs, so it’s not a problem when I apply it before I go anywhere. With the MDHair serum, I have to dry my hair after applying it if I have to go somewhere.

July 31, 2026
Unprompted review
MDhair logo

Reply from MDhair

Hi Maria,

Thank you for sharing your feedback. We are glad to hear that the MDHair system is working for you and that you are seeing positive results. We appreciate your detailed input regarding the topical serum delivery system and understand your preference for foam, especially for ease of use and styling convenience. Your comments are valuable, and we will share them with our product team to help improve future formulations and delivery options.

For tailored guidance on supporting continued improvement, our medical experts at support@mdhair.co are available to review your case and provide personalized recommendations.

Rated 5 out of 5 stars

MD hair has delivered what it promised

MD hair has delivered what it promised. I lost a lot of weight and I was so self conscious as a result when I started loosing my hair. I didn’t know what to do! I tried this product and 4 months in- I have restored my confidence and my hair! It’s not cheep to subscribe but it’s well worth it!!!

July 31, 2026
Unprompted review
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Reply from MDhair

Hi Natalya,

Thank you for sharing your feedback. We are delighted to hear that MDHair has delivered on its promise and that after four months of consistent use you have restored both your confidence and your hair. It is wonderful to know that the regimen has supported you through such a personal journey and that you feel the subscription is worth the investment.

For tailored guidance on supporting continued improvement, our medical experts at support@mdhair.co are available to review your case and provide personalized recommendations.

Rated 1 out of 5 stars

Tried several times to cancel with no…

Tried several times to cancel with no response from any of the no-way to cancel....I will stop my card and/or turn it into my card company!!

July 31, 2026
Unprompted review
MDhair logo

Reply from MDhair

Hi Roxanne, we're truly sorry to hear about your experience and understand how frustrating it must have been trying to cancel your subscription without receiving a response. This is not the level of service we strive to provide, and we'd appreciate the opportunity to make things right for you. Please reach out to us at support@mdhair.co so our team can assist you with your subscription as quickly as possible.

Rated 5 out of 5 stars

The products seem to be working

The products seem to be working. My hair is looking thicker and more full. I haven't noticed new growth but things are definitely improving. If I had one complaint it would be shipping. The shipping is very slow.

July 31, 2026
Unprompted review
MDhair logo

Reply from MDhair

Hi Trevor,

Thank you for sharing your feedback. We are delighted to hear that your MDHair products are already helping your hair look thicker and fuller, and that you are noticing improvements even without new growth yet. It is wonderful to know that your regimen is making a positive difference. We regret that shipping felt slow and appreciate you sharing this input, which we will use to improve future experiences.

We would love to help you build on this progress. Please reach out to our medical experts at support@mdhair.co for personalized recommendations.

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Rated 4 out of 5 stars

Excited to try

Prices were good. If shipping to Canada, be aware of customs fees as it will delay your expected shipping dates. I am very excited to start using my items but upon receiving my items, my hair oil came damaged and had leaked out. There’s a bit left in it to use but there was about half a bottle of loss and the bottle was covered in oil making it quite messy. Otherwise still very excited to try all of my items

July 31, 2026
Unprompted review
MDhair logo

Reply from MDhair

Hi VB,

Thank you for sharing your feedback. We are glad to hear that you found our prices reasonable and that you are excited to start using your MDHair items. We understand the frustration of customs delays when shipping to Canada and regret that your hair oil arrived damaged with leakage. It is wonderful to know that despite this issue, you are still enthusiastic about trying the products. We appreciate your input and will share it with our team to help improve packaging and shipping experiences.

We would love to help you build on this progress. Please reach out to our medical experts at support@mdhair.co for personalized recommendations.

Rated 5 out of 5 stars

Customer service is great

Customer service is great. I haven’t been using the products for very long so don’t know what term outcome will be but I can say that I love the shampoo. My hair just feels healthier and looks better.

July 31, 2026
Unprompted review
MDhair logo

Reply from MDhair

Hi Melissa,

Thank you for sharing your feedback. We are delighted to hear that our customer service team has been helpful and that you are already enjoying the shampoo. It is wonderful to know that your hair feels healthier and looks better, even though you have only been using MDHair for a short time. Visible improvements typically continue to build with consistent use over several months, so it makes sense that more time is needed to see the full benefits.

For tailored guidance on supporting continued improvement, our medical experts at support@mdhair.co are available to review your case and provide personalized recommendations.

Rated 4 out of 5 stars

MD Hair

Took a bit to get here, but when I got it the shampoo was damaged. I took a picture and emailed with the picture to Taylor from MDHair explained what happened. Immediate response and a replacement was on its way less than 24 hours.
Shampoo is amazing feels light, lathers great with a little amount and smells amazing.
The pills smells funky
The hair serum for the sample is small for the amount they recommend you to use.

July 20, 2026
Unprompted review
MDhair logo

Reply from MDhair

Hi Jasmine,

Thank you for sharing your feedback. We are glad to hear that although your shampoo arrived damaged, our customer service team responded immediately and arranged a replacement within 24 hours. It is wonderful to know that you are enjoying the shampoo’s light feel, rich lather, and pleasant scent. We appreciate your comments regarding the pills and serum sample size, and we will share this input with our product team to help improve the experience.

We would love to help you build on this progress. Please reach out to our medical experts at support@mdhair.co for personalized recommendations.

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