Over the last few weeks I have needed a number of different changes made, system updates and help from the mealzo support team. Andrew has been quick and efficient and super helpful in every instance... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Had some items missing from my order. Spoke to Peter from customer services who sorted out a refund before I’d even finished my meal! It helps to show photos of what you received and have your order n... See more
Company replied
Ordered food, wrong items sent by restaraunt, contacted mealzo customer service and was helped by a lovely member of staff called Aaron. He was very very helpful and got my refund processed quickly an... See more
Company replied
Mealzo is always such a pleasure to order through. The prices are great, the customer service is second to none, thanks again to Peter for assisting us this evening. You helped very quickly, politely... See more
Company replied
Company details
Written by the company
Mealzo is a 0% commission platform! By ordering through Mealzo You are choosing to help out and support your local takeaways and restaurants every time. Find your favourite local takeaways and restaurants on Mealzo. Choose from a wide range of cuisines from delicious Chinese dishes to Italian Pizza, spicy Mexican Burrito or a tasty American burger and if you fancy a hot Indian Curry or crispy traditional fish & Chips, we’ve got you covered.
Contact info
Pavilion 6, 321 Springhill Pkwy, Baillieston, G69 6GA, Glasgow , United Kingdom
- info@mealzo.co.uk
- mealzo.co.uk
4.9
Excellent
898 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Peter was amazing with dealing with my…
Peter was amazing with dealing with my refund request within seconds!
June 3, 2026
Unprompted review
Reply from Mealzo
Hello,
Thank you for your review. We're glad getting everything sorted was quick and hassle-free.
We appreciate you choosing Mealzo!🙏🏻
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Peter couldn’t be more helpful tonight…
Peter couldn’t be more helpful tonight streamlining my order issue thanks again
June 2, 2026
Unprompted review
Reply from Mealzo
Hi there👋🏻
Thank you for your review. It's great to hear your evening was able to get back on track smoothly. Thanks for choosing Mealzo!✨
Brian reacted very quickly when I told…
Brian reacted very quickly when I told him we had not received one of the items we ordered. He has arranged a refund. Many thanks for that.
1st time we have used the takeaway ordering system.
May 30, 2026
Unprompted review
Reply from Mealzo
Hi Helen,
Great to hear the issue was sorted quickly and your refund was processed smoothly.
How was the rest of your experience with the ordering process? We’d love to make your next one even better.
Hope to see you again soon🧡
Brian the agent
Brian the agent was a pleasure to deal with on a technical query
May 31, 2026
Unprompted review
Reply from Mealzo
Hi Scott,
Great to hear the technical query was resolved smoothly and the experience felt easy.
Thanks for leaving a review and hope to see you order again soon.✨
Brian was so helpful in resolving my…
Brian was so helpful in resolving my delivery query
May 30, 2026
Unprompted review
Reply from Mealzo
Hi Shona,
Great to hear the delivery query was sorted quickly and everything worked out smoothly for you.
Hope you enjoyed your meal✨
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Great Customer service by Peter
Great Customer service by Peter. He is phenomenal. Acted quickly and professionally
May 29, 2026
Unprompted review
Reply from Mealzo
Hi Hamad,
Appreciate you sharing this. Great to hear everything was dealt with promptly and left you with a positive experience.
Looking forward to your next order✨
I was helped with someone called arron…
I was helped with someone called arron who was very helpful
May 26, 2026
Unprompted review
Reply from Mealzo
Hi Sandra,
Thanks for your review! We’re really glad you had a positive experience with us✨
Hope to see you again on your next order!
Peter was very helpful and gave the…
Peter was very helpful and gave the information I needed
May 26, 2026
Unprompted review
Reply from Mealzo
Hi Demi, thank you for your review!
We’re happy to hear everything was clear and helpful during your experience with us.
Thanks for choosing Mealzo!🧡
Reply from Mealzo
Hello Josh, thanks so much!
Glad to hear Mealzo is your top choice in Felixstowe.
Hope your next order is just as spot on🙏🏻
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Brian was very very helpful
Brian was very very helpful! Really appreciated his help
May 24, 2026
Unprompted review
Reply from Mealzo
Hi Abbie👋🏻
We’re really glad you had such a positive experience and got the support you needed. Appreciate you taking the time to share this with us✨
Didn’t receive a confirmation email…
Didn’t receive a confirmation email from the resultant for my order so did an online chat. Spoke with Franklin who helped effortlessly to confirm my order had been placed and confirmed delivery time. Thank you!
May 24, 2026
Unprompted review
Reply from Mealzo
Hi there, thanks for sharing your experience!
Glad everything was quickly confirmed and your order was sorted smoothly.
Hope your food arrived right on time and you enjoyed your meal🧡
Excellent service from franklin
May 23, 2026
Unprompted review
Reply from Mealzo
Hi Allan, thanks for the lovely review!
We really appreciate your support and hope to see you ordering again soon✨
Peter was great at dealing with my query
May 20, 2026
Unprompted review
Reply from Mealzo
Hello👋🏻
We really appreciate the feedback! Happy to hear everything was sorted quickly for you and the experience was a positive one from start to finish.
Thanks for choosing Mealzo🧡
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Good experience with Peter
Good experience with Peter, he sorted out my issue and got my order refunded. Thanks
May 15, 2026
Unprompted review
Reply from Mealzo
Hi Jason,
We're so glad everything got sorted smoothly.
Thanks for taking the time to share your feedback🧡
Reply from Mealzo
Hi Elana,
We’re so happy you had a good experience✨
Thank you for the lovely feedback!
Excellent service
I would like to thank Franklin for his prompt response & excellent service regarding my query today. Much appreciated!
May 9, 2026
Unprompted review
Reply from Mealzo
Hi Heather,
That’s wonderful to hear! So glad we could make your experience smooth and helpful.
We’re already looking forward to your next order with us✨
1 week now passed since my order was…
1 week now passed since my order was cancelled. No refund and no email from Mealzo as promised. Previous response copied below. Over £31 out of pocket at the moment
2 May - Order cancelled because the takeaway was closed on a Saturday night!! What a pile of crap
Update 5 days later…Mealzo asked me to email them and they would make it right. I emailed and have heard nothing. Zero stars if I could
May 2, 2026
Unprompted review
Reply from Mealzo
Dear Andrew,
We’re truly sorry for how this has gone and appreciate you reaching out.
Our team will personally look into this right away to sort it for you.
Thank you for your patience🙏🏻
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Peter some boy straight to the point…
Peter some boy straight to the point problem solved
May 8, 2026
Unprompted review
Reply from Mealzo
Hello👋🏻
That’s fantastic! So happy we could get it sorted quickly for you.
We can’t wait to see you ordering with us again soon🧡
Helped initiate my refund and helped
Helped initiate my refund and helped
May 7, 2026
Unprompted review
Reply from Mealzo
Hi there,
Great to know we could help sort that for you smoothly.
Thanks for the feedback✨
Peter is very helpful and gives best solution
May 7, 2026
Unprompted review
Reply from Mealzo
Hello,
That’s so good to hear! Really pleased we could give you the right solution.
Hope to see you back with us very soon🧡
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