Over the last few weeks I have needed a number of different changes made, system updates and help from the mealzo support team. Andrew has been quick and efficient and super helpful in every instance... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Had some items missing from my order. Spoke to Peter from customer services who sorted out a refund before I’d even finished my meal! It helps to show photos of what you received and have your order n... See more
Company replied
Ordered food, wrong items sent by restaraunt, contacted mealzo customer service and was helped by a lovely member of staff called Aaron. He was very very helpful and got my refund processed quickly an... See more
Company replied
Mealzo is always such a pleasure to order through. The prices are great, the customer service is second to none, thanks again to Peter for assisting us this evening. You helped very quickly, politely... See more
Company replied
Company details
Written by the company
Mealzo is a 0% commission platform! By ordering through Mealzo You are choosing to help out and support your local takeaways and restaurants every time. Find your favourite local takeaways and restaurants on Mealzo. Choose from a wide range of cuisines from delicious Chinese dishes to Italian Pizza, spicy Mexican Burrito or a tasty American burger and if you fancy a hot Indian Curry or crispy traditional fish & Chips, we’ve got you covered.
Contact info
Pavilion 6, 321 Springhill Pkwy, Baillieston, G69 6GA, Glasgow , United Kingdom
- info@mealzo.co.uk
- mealzo.co.uk
4.9
Excellent
901 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Peter some boy straight to the point…
Peter some boy straight to the point problem solved
May 8, 2026
Unprompted review
Reply from Mealzo
Hello👋🏻
That’s fantastic! So happy we could get it sorted quickly for you.
We can’t wait to see you ordering with us again soon🧡
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Helped initiate my refund and helped
Helped initiate my refund and helped
May 7, 2026
Unprompted review
Reply from Mealzo
Hi there,
Great to know we could help sort that for you smoothly.
Thanks for the feedback✨
Peter is very helpful and gives best solution
May 7, 2026
Unprompted review
Reply from Mealzo
Hello,
That’s so good to hear! Really pleased we could give you the right solution.
Hope to see you back with us very soon🧡
Spoke with Brian about my order & was…
Spoke with Brian about my order & was very helpful & respond very quickly
May 3, 2026
Unprompted review
Reply from Mealzo
Hi Paula,
Really glad you had a smooth experience getting things sorted.
If there’s ever anything else you need, we’re always here to help!
Very helpful staff after an order issue
May 1, 2026
Unprompted review
Reply from Mealzo
Hello,
Thanks for taking the time to share this✨
It means a lot to know you had a positive experience getting things sorted.
We’re always here whenever you need us!
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Brian deserves a bonus and a raise!
Brian deserves a bonus and a raise! Nice friendly advisor that helped me out super quick
April 28, 2026
Unprompted review
Reply from Mealzo
Hi Hannah,
That’s amazing to hear! So glad you had such a positive experience.
That’s exactly what we aim for every time.
Hope to see you ordering again soon✨
Right now am giving it a 5 star since…
Right now am giving it a 5 star since Riley is investigating a shop that is taking money but isn't actually opened.
April 28, 2026
Unprompted review
Reply from Mealzo
Hi there,
Thanks for the 5 stars, we really appreciate it.
We know that wasn’t ideal, but glad it’s being looked into.
Appreciate your patience🧡
Customer service person really helpful!
Customer service person really helpful!
April 27, 2026
Unprompted review
Reply from Mealzo
Hello👋🏻
Thanks for the lovely feedback! Really appreciated.
Hope to see you back again soon🧡
Brian was amazing!
Brian was very helpful, patient and understanding. English was excellent and easy to understand, Brian also tested an order when mine wasn’t working in order to check
April 27, 2026
Unprompted review
Reply from Mealzo
Hi Jasmine,
Really appreciate you taking the time to share this. It’s great to hear everything was handled clearly and efficiently.
Looking forward to your next order✨
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Very professional 👍
April 26, 2026
Unprompted review
Reply from Mealzo
Hi Darek,
Appreciate the great feedback! Good to know everything felt smooth and professional throughout. That’s the standard we always aim to keep consistent.
We’re glad you had a positive experience🧡
Peter was helpful and quick at…
Peter was helpful and quick at resolving my query.
April 24, 2026
Unprompted review
Reply from Mealzo
Hi there,
Great to know your query was resolved efficiently and without any hassle.
We focus on keeping things simple and effective so you can get back to what matters.
Thanks again for sharing your experience✨
Reply from Mealzo
Hi Reece,
Thanks for taking the time to leave this, much appreciated🧡
Needed to cancel my order and Peter was…
Needed to cancel my order and Peter was fantastic help
April 22, 2026
Unprompted review
Reply from Mealzo
Hi Grant,
Thanks for your feedback.
Appreciate you taking the time to share this🧡
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Peter from customer support helped…
Peter from customer support helped investigate my query about cancelling my order and took intiative to tell me about the refund process and my order number
April 22, 2026
Unprompted review
Reply from Mealzo
Hello👋🏻
Thanks for sharing this. Great to know everything was handled clearly and the process around your order and refund was explained in a straightforward way.
We always aim to make things as transparent and easy as possible.
Appreciate your feedback✨
Thank you
Thank you! Brian did an amazing job at helping me with my issue
April 21, 2026
Unprompted review
Reply from Mealzo
Hi Danielle,
Really appreciate you sharing this.
We’re always focused on making sure issues are handled quickly so you can carry on with ease.
Thanks for your feedback🙏🏻
Order glitched so I never received…
Order glitched so I never received order but money was taken.
I asked for help with this on the live chat but instead of helping me, they banned me.
Still haven't received a refund a week later
April 14, 2026
Unprompted review
Reply from Mealzo
Hi there,
Thanks for taking the time to flag this.
The team will need your order details to properly review what happened and ensure it’s resolved as quickly as possible.
Please contact Care@Mealzo.co.uk so this can be prioritised for you.
Bruce is an absolute star love him
Bruce is an absolute star love him, helped me navigate getting refunded for an accidental duplicate order, big up bruce give him a promotion pls
April 15, 2026
Unprompted review
Reply from Mealzo
Hi Ellie,
Thanks so much for sharing this. We're really glad that you had a great experience along the way.
Hope to see you ordering with us again soon!🧡
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Mealzo app itself was very glitchy…
Mealzo app itself was very glitchy today and kept freezing and a lovely member of staff called Peter was extremely helpful- thanks
April 15, 2026
Unprompted review
Reply from Mealzo
Hi Bethany👋🏻
Appreciate you taking the time to leave this. We're glad it all came together in the end. Looking forward to giving you a much better run next time✨
Amazing service from Bruce and very…
Amazing service from Bruce and very attentive with my issue.
April 11, 2026
Unprompted review
Reply from Mealzo
Hi Hollie 👋
Great to hear you had a positive experience with us.
We really appreciate your support and feedback✨
Peter was excellent
Peter was excellent. Overly helpful and quick to respond.
April 9, 2026
Unprompted review
Reply from Mealzo
Hi Thomas,
Really pleased you had a great experience. Appreciate you taking the time to share this, and we look forward to serving you again soon🧡
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