Delivery on time,packing good,.Pork joint not as shown on website, chicken, ok,sirloin steak very fatty,and very tough,will not being ordering the steak again definitely not worth the money,sausages l... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Prices are good, was quite a wait from order to the next date for delivery. On the delivery date I didn’t get a notification of the time slot at all. Arrived just after 14:00 so the cooling packs were... See more
Company replied
The quality of the meat was OK. However the packing and delivery need attention? Wse received our order late in the day, and because there was only one ice pack whichch was melted and with the... See more
Company replied
From Start to delivery was highly professional. Meat is fresh, delivered on time and communication before delivery was good keeping me up to date on what stage my order was at. I would of put 5 star... See more
Company replied
Company details
Written by the company
Developed by a family of butchers with over 30 years of experience, Meatsupermarket.com was created with the customer in mind. As one of the UK’s leading meat wholesalers, we are able to cut out the middleman to provide you with quality fresh produce, delivered directly to your door all whilst saving you considerable amounts of money. Family values are at the heart of what we do. After years of working in the food industry, we soon realised that what is important to our customers, is important to us too.
Sign up to our newsletter to be in with a chance to win!
Written by the company
- Spin the wheel: www.meatsupermarket.com
Contact info
Unit 1-4, Gwindra Industrial Estate, PL27 6LE, St Stephen, United Kingdom
- info@meatsupermarket.com
- meatsupermarket.com
4.2
Great
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 61% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from meatsupermarket.com
Thank you for your wonderful feedback!
It's always great to hear that our products and service have met your expectations.
We really appreciate your custom.
Kind regards,
Meatsupermarket Team
Great service but would have preferred…
Great service but would have preferred more of the British meat than other countries
July 22, 2026
Reply from meatsupermarket.com
Thank you for your 5-star review!
Your feedback means a lot to our team, and we're delighted you had such a positive experience.
We look forward to welcoming you back.
Kind regards,
Meatsupermarket Team
quality products
July 20, 2026
Reply from meatsupermarket.com
Thank you for your kind review.
It's great to know you were pleased with both the quality of our products.
We hope to see you again soon.
Kind regards,
Meatsupermarket Team
Great flavour and taste 21/7/26
Placed my order, it’s delivered in the time slot that given, and as for the steaks 20 making it great value for the money, great flavour and taste, I will definitely be ordering again.
July 20, 2026
Reply from meatsupermarket.com
Thank you for your kind review.
It's great to know you were pleased with both the quality of our products and the service we provided.
We hope to see you again soon.
Kind regards,
Meatsupermarket Team
Great meat and delivery on time…
Great meat and delivery on time will order again and recommend to all my friends
July 20, 2026
Reply from meatsupermarket.com
Thank you for your fantastic feedback.
We're so pleased you had a great experience shopping with us. We appreciate your recommendation and look forward to serving you again.
Kind regards,
Meatsupermarket Team
An online experience
I’m very pleased with the product.
I’ll probably make another order in the future. I’ve been ripped by online butchers in the past with the second order so you’ll have to forgive me if I’m courteous with you.
July 20, 2026
Reply from meatsupermarket.com
Thank you for your 5-star review. We're delighted to hear you were pleased with your order.
We completely understand your caution, especially if you've had disappointing experiences elsewhere in the past. We really appreciate you giving us a try, and we hope we can continue to earn your trust with every order.
We look forward to serving you again in the future.
Kind regards,
Meatsupermarket Team
Excellent service
July 20, 2026
Reply from meatsupermarket.com
Thank you for your kind review.
It's great to know you were pleased with the service we provided. We hope to see you again soon.
Kind regards,
Meatsupermarket Team
Although I can't fault the quality of…
Although I can't fault the quality of the meat, I was expecting it to be frozen, this was not the case. Also, the picture used to depict the item I ordered, clearly shows 10 steaks on a tray, I received 4, although I am sure the weight is right, the picture is very misleading.
July 20, 2026
Reply from meatsupermarket.com
Thank you for your kind review.
It's great to know you were pleased with both the quality of our products and the service we provided.
We hope to see you again soon.
Kind regards,
Meatsupermarket Team
Quality & Customer Service
Really pleased with the chicken fillets and bacon that we've ordered a few times and great customer service. I recently had a few queries which they answered really quickly, plus the delivery info/tracking is always exceptional.
July 24, 2026
Unprompted review
Reply from meatsupermarket.com
Thank you for taking the time to leave us such a fantastic review.
It's great to know you were happy with both the quality of the meat and the service you received.
We hope to see you again soon!
Kind regards,
Meatsupermarket Team
Prompt delivery and products excellent…
Prompt delivery and products excellent value for money
July 17, 2026
Reply from meatsupermarket.com
Thank you so much for your 5-star review.
We're delighted to hear you enjoyed your order.
We really appreciate your support and look forward to serving you again soon.
Kind regards,
Meatsupermarket Team
Courier won't deliver perishable goods!
Have used a couple of times previously so happy to use again.
Delivery due today but nothing from DPD as usual so tracked my order to see this statement.
Sorry, your parcel is perishable and can no longer be delivered, please contact Meatsupermarket.com for further details.
What a joke.
This has caused a great deal of inconvenience.
The only way to contact the supplier is via an online form that they will respond to within 48 hours.
So no help at all, what a complete farce this is!
Won't ever be using them again or recommending them!
July 24, 2026
Unprompted review
Reply from meatsupermarket.com
Thank you for your feedback, and we're sorry this happened.
Unfortunately, once an order is with the courier, damaged or undeliverable parcels are outside of our control. I can see we responded the same day and arranged a replacement for the next available delivery date.
We completely understand your frustration and are sorry the courier let both you and us down.
Kind regards,
Meatsupermarket Team.
Don’t bother ordering
Don’t bother ordering ! The orders go missing and when they do resend the order is packed so poorly that the bags had split open ! Save your money
July 23, 2026
Unprompted review
Reply from meatsupermarket.com
We're sorry to hear you've had a disappointing experience.
Unfortunately, we can't find an order under the name shown on your review, so we're unable to look into what happened. If you could contact us directly with your order number or the name the order was placed under, we'd be more than happy to investigate this for you and see what went wrong.
Kind regards,
Meatsupermarket Team.
Angus sirloin joint
Angus sirloin joint was excellent and tender. Got 18 good sized thick steaks out of it.
July 15, 2026
Reply from meatsupermarket.com
We're so pleased to hear you had a great experience with us.
Thank you for your kind words and for choosing Meatsupermarket. We look forward to your next order!
Kind regards,
Meatsupermarket Team
Good fast transaction
Good fast transaction, items arrived in good condition. Would use again
July 17, 2026
Reply from meatsupermarket.com
Thank you for taking the time to leave us such a fantastic review.
It's great to know you were happy with both the quality of the meat and the service you received.
We hope to see you again soon!
Kind regards,
Meatsupermarket Team
Reply from meatsupermarket.com
Thank you for your feedback. We’re pleased to hear your order arrived in a cool box and was still cool on arrival.
With chilled deliveries, especially when packed with ice packs, it is completely normal for some items to start thawing during transit. Our packaging is designed to keep products at a safe temperature throughout delivery.
Thank you again for your feedback.
Kind regards,
Meatsupermarket Team
The fillet steak was terrible
The fillet steak was terrible. save your money and look elsewhere
very disappointed
not sure how Fillet can be so bad
July 14, 2026
Reply from meatsupermarket.com
We're sorry to hear you were disappointed with your fillet steak, as this certainly isn't the standard we aim to provide.
We'd really like the opportunity to investigate this with our supplier. Please contact our customer service team with your order number and, if possible, a few photos of the steak so we can look into it and resolve the issue for you.
Kindest regards,
Meatsupermarket Team.
Delivery all good as usual
Delivery all good as usual, some nice flavoured meat for the bbq
July 15, 2026
Reply from meatsupermarket.com
Thank you so much for your 5-star review.
We're delighted to hear you enjoyed your order. We really appreciate your support and look forward to serving you again soon.
Kind regards,
Meatsupermarket Team
Faultless experience
Ordering was easy, the prices were terrific and the meat is great quality. Delivery took place on the day I expected so I can't fault meatsupermarket at all.
July 13, 2026
Reply from meatsupermarket.com
Thank you for taking the time to leave us such a fantastic review.
It's great to know you were happy with both the quality of the meat and the service you received.
We hope to see you again soon!
Kind regards,
Meatsupermarket Team
The quality
The quality, the price and you choose your own delivery slot. All of it is great.
July 15, 2026
Reply from meatsupermarket.com
Thank you for taking the time to leave us such a fantastic review.
It's great to know you were happy with both the quality of the meat and the service you received.
We hope to see you again soon!
Kind regards,
Meatsupermarket Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.