Medal Reviews 

268
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Evaluating 125 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the fast and helpful customer service team for resolving technical issues quickly and providing reliable support during troubleshooting. Many people find the application smooth and simple for recording, editing, and sharing fun gaming clips with their friends without complications. Some reviewers were not happy with unexpected technical bugs, performance drops, and occasional application crashes during gameplay. A few other people also felt frustrated when saved recordings unexpectedly disappear, fail to load properly, or cause complex installation problems. Users mention that these specific software limitations can sometimes make managing video projects quite difficult.

What people talk about most

Application

Customers had ambiguous experiences with the app, with starkly contrasting views on its reliability. While... See more

User experience

Reviewers highlight ambiguous aspects of user experience with the software. While some consumers praise the... See more

Customer service

Consumers find customer service to be exceptionally positive, highlighting the responsive, fast, and helpful... See more

Product

Reviewers mention ambiguous feedback about product, with some praising it as a great and generous clipping... See more

Response time

Clients share positive opinions on response time, consistently highlighting the exceptional speed and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It's easy to set up and get clipping straight away, you can set storage limits and it will alert you when the storage is full, the free package let's you upload 10 minute clips (which i think is a li... See more

Company replied

Rated 4 out of 5 stars

Medal is an amazing app which allows you to save, save and post your best moment with whit your friends (i wich i add more) it also have a veary supportive support team that help me solve problem i co... See more

Company replied

Rated 4 out of 5 stars

I like it a lot, but it is annoying about me not being able to upload more then a 30 sec clip with out mobile app, and even only a 30 min clip with mobile app.

Company replied

Rated 4 out of 5 stars

Very helpful staff, responded quickly. Overall I've had a decent experience with Medal bar some minor issues here and there.

Company replied


Company details

  1. Software Company

Written by the company

Hassle-free, lag-free. Press a hotkey, get a clip. Medal is the best platform for creating and sharing short gaming clips and gameplay


Contact info

3.6

Average

TrustScore 3.5 out of 5

268 reviews

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Replied to 100% of negative reviews

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3.6

All reviews

(268)

135 reviews in the last 12 months

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Rated 5 out of 5 stars

An Incredible Administrator Nedow - A True Support Superstar at Medal.tv!

I recently had the pleasure of receiving exceptional support from the amazing administrator, Nedow, at Medal.tv. I can't even begin to describe how much he helped me with his lightning-fast responses and perfect assistance.

Right from the start, Nedow showed an incredible level of knowledge and expertise in his role. He effortlessly addressed all my concerns and went the extra mile to explain everything in a way that even a non-techie like me could understand.

But what really stood out about Nedow was his friendly and approachable demeanor. He really made me feel valued as a user of Medal.tv, taking the time to understand my needs and providing personalized solutions. It's rare to find such a helpful and personable support person!

I was blown away by how quickly Nedow resolved my issues. He wasted no time in finding the right solutions and ensuring that I was back on track without any unnecessary delays. His efficiency and dedication to customer satisfaction were truly impressive.

I can't recommend Nedow enough to anyone using Medal.tv. His expertise, friendly nature, and lightning-fast response time make him an absolute asset to the team. I'm incredibly grateful for his assistance and know that others will find his support invaluable too.

In conclusion, Nedow's support as an administrator at Medal.tv has been nothing short of exceptional. His perfect assistance, speedy responses, and genuine friendliness have made my experience with the platform a breeze. Without a doubt, he deserves a well-earned 5-star rating for his outstanding service.

Thank you, Nedow, for being a true support superstar at Medal.tv. Your dedication and expertise have made a world of difference for me. Keep up the fantastic work!

July 11, 2023
Unprompted review
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Rated 5 out of 5 stars

So helpful with my technical problem

I had a problem with my mic in the clips and the person who helped me, tried everything and anything to get it fixed. And after about 45/50 minutes of communication we got it fixed.... They were so helpful and super kind to me <3 Medal is also really easy to use and they have videos showing you what to click if you ever get stuck.

May 5, 2023
Unprompted review
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Rated 5 out of 5 stars

Good free software, but even better support!

Had some sort of (probably) UI bug which hindered me to both post and re-edit an already edited video. Took it up with support on their Discord server. It was all handled with the best customer service I've ever recieved and it was also fixed within the next update.

Outside of the support the app is incredible for being free. Sure, it's not a full on editing software but it does do a lot of it for literally zero money spent.

April 29, 2023
Unprompted review
Rated 5 out of 5 stars

Medal has made my life easier

Medal has made my life easier! Their free app comes with exceptional support from experts who know their app inside out. It's rare to find this level of service nowadays. I absolutely love Medal!

April 30, 2023
Unprompted review
Rated 5 out of 5 stars

The Ultimate Game Clip Sharing App: My Experience with Medal.tv

As a gamer who loves sharing my best moments with friends, I can't tell you how much I appreciate Medal.tv! This app has made capturing and sharing my in-game highlights a breeze, and I'm having a blast discovering content from other gamers too.

One of the best things about Medal.tv is how easy it is to use. All I have to do is hit a hotkey, and the app records my gameplay, automatically saving the clip for me. I've used other recording software before, but nothing compares to the simplicity and speed of Medal.tv. I never miss a cool moment now, and my friends are always impressed with my latest clips!

Overall, I'm so happy I discovered Medal.tv. It's made capturing and sharing my gaming highlights a piece of cake, and I've met so many great people through the platform. If you're a gamer who loves sharing your best moments, you've got to give Medal.tv a try. Trust me, you won't be disappointed!

April 28, 2023
Unprompted review
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Reply from Medal

Thanks for the in-depth review Ev!

Rated 5 out of 5 stars

Amazing experience

Medal is a great way to record and edit clips, making content has never been this easy with the amazing tools they provide, 10/10 would recommend.

April 28, 2022
Unprompted review
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Reply from Medal

Thanks for the rating Whinnie!

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Rated 5 out of 5 stars

It was kind of a rocky start,

It was kind of a rocky start, but its better than ever now. First started using it for FiveM mostly but now i basically clip everything with Medal. Good performance, friendly staff

April 27, 2023
Unprompted review
Medal logo

Reply from Medal

Hey Kuutti, thanks for the rating. We apologize for the initial bumps along the way, but we are glad to hear that things are smooth for you now

Rated 5 out of 5 stars

I wasn't able to find a good clipping…

I wasn't able to find a good clipping software until I found Medal. At first it didn't have good performance on my old AMD GPU but when I got my RTX 2070 it got much better.

April 27, 2023
Unprompted review
Medal logo

Reply from Medal

Thanks for the review Sweepy. If you still have your old AMD GPU, I'd love to see if we can improve the performance for it.

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