Do not trust their premium packages—home visits are a myth. Medicover has now refused to send a pediatric home visit for both of my children. Most recently, when I called for my son, the dispatch... See more
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I was thinking that luxmed wasn't perfect but compared to medicover its like heaven and hell. All time some stupid verifications. If you want to get an appointment then good luck, maybe in 3 weeks... See more
Their chats with doctor don't work, you have to wait eternity and maybe in vain. It's just impossible to get a sick leave when you are actually sick because visit to doctor is available next month usu... See more
The worst experience ever. Avoid by all means. I am from Wroclaw. Medicover Globis is the worst place in Wroclaw. Customer service treat customers without respect, management there treat customers wit... See more
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Do not get Medicover coverage
I have coverage with Medicover which was probably the worst mistake. See, once you have a coverage, you are not a priority for an appointment and they are not going to make appointments for you right away. There is a limited number of appointments available to those who have coverage and you can wait for weeks or even months. However, if you go to Medistore (which is online Medicover store) you can find appointments for like today or tomorrow without any problem at all, but they are not available to those who have coverage, only for those who pay with cash. You can get this appointment only if you have an urgent referral which is not easy to get. We were able to get such referral when my husband had a terrible stomach spasms that wouldn’t go away for a few days and we had to fight for it. When we came to the office, we did not know that we have to “confirm” our presence at the reception, so we were waiting in the corridor for some time thinking the doctor was going to call us in. We were late as a result, but the doctor was able to take us as her next appointment was not taken, so she was free. Can you imagine? How greedy this company is? They just let you wait for months for your appointment if you have a coverage (so a paid client still, just someone who ALREADY paid) and they have empty slots every day for those who still can bring them cash. We would save so much money if we would just go to a visit without coverage instead of having to pay a yearly amount right away. So don’t make this mistake.
Also, while I’m here let me mention that nurses in Medicover cannot take blood properly as they have issues with finding a vein. It’s happened EVERY SINGLE TIME. Last time my husband had 4 punctures before they finally found it.
The worst experience ever
The worst experience ever. Avoid by all means. I am from Wroclaw. Medicover Globis is the worst place in Wroclaw. Customer service treat customers without respect, management there treat customers without respect. Awful. Been with them for almost 3 years and yet nothing good have to tell. If you want to make some test to check your health - you must prove them that you need these tests. Even though all requested tests are in your package. If you encounter problem with them - they will ignore you as customer. You deserve better than medicover - treat yourself with respect and avoid medicover
No contact
I asked them for group offer via email two times this year. They never responded to anything.
I don't think this is a behavior expected from medical company.
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