Medifintech Reviews 

629
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 119 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the highly knowledgeable, helpful staff who provide clear explanations. Many people highlight the prompt responses and efficient customer service, making complex processes easy to understand and manage. The user experience is consistently described as straightforward and easy, especially for navigating complex financial situations like NHS pensions. Customers often feel reassured and relieved by the invaluable assistance provided, which helps them plan for the future and resolve intricate issues effectively.

What people talk about most

Service

Customers had positive experiences with service, consistently reporting outstanding, superb, and faultless... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, knowledge, and... See more

Response time

Consumers find response times to be positive, with many reviewers highlighting the promptness and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness and... See more

User experience

Users describe positive interactions with the user experience, often highlighting how the service simplifies... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Every NHS doctor or dentist needs the help of Jack Needham and Medifintech. He helps you to access and analyse your entire service, and with all your forms online - walking you through everything step... See more

Rated 5 out of 5 stars

Very useful to help my planning. Very knowledgeable and extremely responsive. I have tried a number of providers of this type of advice and wish I come to MediFinTech early. I would highly recommend t... See more

Rated 5 out of 5 stars

I had a productive meeting with Jack today. He went over my pension position which I had been worried about. He produced a set of charts with projections based on different senarios all of which were... See more

Rated 5 out of 5 stars

We have been very pleased with the service provided. Jack is very knowledgeable and has been exceptionally helpful at every step of this process. He diligently followed up our queries with NHS Pensi... See more


Company details

  1. Alternative Financial Service

Written by the company

We provide NHS Pension analysis for Financial Services and Accountancy firms, as well as for professional bodies and individual members. To register for our report service please copy this link into your browser: https://forms.office.com/r/RbGL43ut41


Contact info

5.0

Excellent

TrustScore 5 out of 5

629 reviews

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5.0

All reviews

(629)

111 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Really excellent and personal service

Really excellent and personal service. I liaised with Jack and his knowledge, personability and reassurance was great. I feel clearer about my financial future and pension. Highly recommend!

March 3, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, very trusted, excellent reputation from previous doctors.
Jack Needham is most helpful and with a vast experience and knowledge of the NHS pension fund making the difficult process of NHS pension understanding easy. The service is tailor made for busy NHS staff because the information you get back is what is needed to make an informed choice for pension evaluation which is customised for clients.
He and his staff go out of their way to help and expediate forms to help a client meet deadlines. This shows it is a professional company with an outstanding knowledge base of all matters relating to pension and staff pay, but with a human and compassionate touch.

January 31, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent! I have tried many and this is by far the best and most honest of all. This was absolutely fantastic and helped me to know precisely what my NHS pension could be depending on my future choices, and guide my decisions. Highly recommended.

March 5, 2025
Unprompted review
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Rated 5 out of 5 stars

Outstanding service

Outstanding service. Has helped me make some significant financial decisions regarding my pension which without the data and advice I would not have made. My husband is a chartered accountant and couldn’t praise their services enough. I have now used their services twice.
I would urge anyone who wants to truly and accurately know about their pension to get in touch with them, it’s a small fee when reflecting on the thousands of pounds that could be lost of pension.

March 24, 2025
Unprompted review
Rated 5 out of 5 stars

Used medifintech to help me with my McCloud calculations

Used medifintech to help me with my McCloud remedy calculations - they were fantastic. Replied to me promptly, explained everything clearly and had forms prepared which made the process as painless as it could have been. They filled in all the details they could on the forms, and explained exactly what I needed to do, including helping with the forms needed to claim back fees from HMRC. No hesitation in recommending them!

March 25, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Used them to deal with the annual allowance remedy paperwork. The process was painless. They responsed almost immediately to my queries and even sent me a partially completed claim form to get my fees back ! Would definately recommend them.

March 21, 2025
Unprompted review
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Rated 5 out of 5 stars

Very helpful personalised pension advice

Received prompt response to emails, easy and efficient way of uploading documents, timely advice about what required and very clear and informative advice about my pension options. Helpful discussions and personalised approach.

March 19, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent review

Easy access, efficient communication tools and excellent detailed review and discussion.

March 11, 2025
Unprompted review
Rated 5 out of 5 stars

takes all the stress away

Had used before for pension calculation and support with McCloud and was impressed so decided to also use to avoid plugging through the HMRC calculator and getting it wrong myself. They were super speedy, highly responsive and treat you as individual despite large volume processes. They completed all the "donkey work" accurately leaving clear instructions on what bits I needed to do (minimal) and what to do next.
Took a huge amount of stress away, clearly know what they are doing and this gives great confidence. Cost claim back process very straightforward because you are hand held through it. For me this service is invaluable and well worth it - highly recommend

March 19, 2025
Unprompted review
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Rated 5 out of 5 stars

A thorough and clear process

A thorough and clear process. Information proived is useful and they take the time to go through the information with you on a teams call. I would definitely recommend them to others.

March 15, 2025
Unprompted review
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Rated 5 out of 5 stars

Responsive, clear and reassuring


You have eased the complexity of this process so thank you for being so responsive, clear and reassuring. And have received a positive outcome from NHS Pensions on reimbursement for your services.

January 8, 2025
Unprompted review

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