Banner for Medly

Medly Reviews 348

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers frequently praise the platform for its effectiveness in revision, highlighting the abundance of exam-style questions and practice papers. Many users find the AI chatbot to be particularly useful for explanations and building confidence, noting its ability to provide clear feedback and help understand concepts. The app is also commended for its flexibility and ability to encourage active learning. However, some people mentioned issues with the website, such as occasional slowness in generating AI answers and difficulties saving work. There were also comments about the lack of certain subjects, exam boards, or specific content, particularly for History, Music, Geography, and some science syllabi. A few users also experienced glitches with the app, including marking errors and problems with the math input tools on laptops.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting that the platform is a great study... See more

Product

Users describe positive interactions with the product, highlighting its effectiveness as a study tool,... See more

Artificial intelligence

Clients share positive opinions on artificial intelligence. Many reviewers find the AI tool incredibly... See more

Website

Customers consistently note ambiguous experiences with the website. Many reviewers praise it as amazing,... See more

Application

People report positive experiences with the app, highlighting its helpful features like shuffle and exam... See more

Based on these reviews

Rated 4 out of 5 stars

tried out the medly monday on biology and love it so much, so many questions especially 2-4 markers. Excited for the next few medly mondays especially for chemistry, maths, history and the english's.... See more

Company replied

Rated 4 out of 5 stars

Medley is overall a very good site for learning. It encourages active revision and overall good exam technique when answering questions. The AI chatbot is focussed and useful, and as far as I'm aware... See more

Company replied

Rated 4 out of 5 stars

This is a great website for people who wish to revise with exam questions! I would appreciate it if there were more subjects like Music GCSE or Geography GCSE but with the subjects that ARE there, Med... See more

Company replied

Rated 4 out of 5 stars

Medly has been great in terms of getting enough practice with past paper questions and when I'm stuck I can ask the ai on the side. However, they do not have international exam boards, for example I a... See more

Company replied


Company details

  1. Educational Institution
  2. Education Center

About Medly

Written by the company

Medly is a social enterprise created with one simple mission: to democratise education by making high-quality, personalised learning accessible to all students, regardless of their background.

Born from the founders' experiences with educational inequality, we're passionate about making personalised learning accessible to everyone.

Medly adapts to each student's unique learning style, providing hyper-personalised lessons, step-by-step exam practice, and instant feedback, features previously available only through expensive private tutoring. We provide this level of personalisation at a fraction of the cost of private tutoring.

Whether you’re preparing for GCSEs, A-Levels, IB, IGCSE, or university, Medly is everything you need for learning, personalised to your curriculum.

Join over 200,000 students today improving their grades by 1+ with real results.

Our Guarantee to Students

>70% of our students improved by at least one grade.

At Medly, we guarantee a truly hyper-personalised learning experience that adapts to you. Our AI tutor automatically adjusts to your learning pace, skill level, and exam board, including AQA, Edexcel, OCR, CIE, and more, as well as your personal study goals. That means you’re always focused on what matters most, learning smarter, and seeing measurable progress with every session.

Contact info

GCSE 2026 Offer

£80 One-Time Payment on 2026 Exams Annual Plan.

4.2

Great

TrustScore 4 out of 5

348 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 71% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

I love medley Mondays but….

I love medley Mondays. But I can’t afford and bursary may just be a scam

March 2, 2026
Medly logo

Reply from Medly

Hi Zain,

We understand that waiting can be frustrating, but as mentioned in our previous email, bursary applications are reviewed on a monthly basis.

You applied after the February bursary awards had already been processed, which means your application is part of the March review cycle. Outcomes for the March batch will be communicated at the end of the month.

The bursary programme is very real and is assessed carefully to ensure support goes to students who need it most. We appreciate your patience while the review process is completed.

Rated 1 out of 5 stars

I have tried for weeks now to contact no response

I have tried for weeks now to contact via email that we cannot log back into our account. Tried reset password and nothing. I am forced to leave a negative review as a way they might finally contact me back. It is under my sons email and besides us both trying we have no responses. I am paying for a service which was good but can no longer access. Totally unacceptable!

March 2, 2026
Unprompted review
Medly logo

Reply from Medly

Hi Michelle, we are really sorry to hear about your experience. We investigated and it appears your emails were unfortunately being filtered into our spam folder, which is why you never received a response. We sincerely apologise for the distress this has caused.

Please can you email us again at contact@medlyai.com and we will pick it up immediately and get your account access resolved as a priority.

Rated 5 out of 5 stars

It has helped so far and I hope it will…

It has helped so far and I hope it will continue to in the future

March 1, 2026
Medly logo

Reply from Medly

Thank you, Harry. We’re really glad to hear Medly has been helping so far, and we’ll keep working hard to make sure it continues to support you going forward.

Rated 5 out of 5 stars

Super

Its really good for exam questions and it gives u textbooks for each subject but it doesnt have eduqas for re

March 1, 2026
Medly logo

Reply from Medly

Thanks for the great feedback, Ollie. We’re glad you’re finding the exam questions and textbooks helpful. We’ve logged the request for Eduqas RE and are actively expanding our exam board coverage based on demand.

Rated 4 out of 5 stars

Flashcards

I think it could be better by adding flashcards and then you can go onto the papers to apply that knowledge. also really specifying the board you are on sometimes I dont believe all of it is needed.

February 27, 2026
Unprompted review
Medly logo

Reply from Medly

Thank you for the suggestion, Cecilia. Flashcards are a feature we’ve received many requests for and something our team is currently exploring as we continue improving the overall learning experience for students.

Rated 5 out of 5 stars

I can’t complain about how well it…

I can’t complain about how well it works. I just wish unlimited access didn’t come with a price tag.

February 16, 2026
Unprompted review
Medly logo

Reply from Medly

Thank you for your honest feedback, Tina, really glad you've enjoyed using our platform!

We completely understand your point. The way our platform works means each user generates significant AI costs every time they practice, get feedback, or use the tutor. Unlike a static revision site, every interaction is computed in real-time, which adds up fast. We're not making excuses, just being transparent about why we couldn't change things overnight.

That said, we’re actively working to make our platform more accessible, such as introducing Medly Mondays and moving toward a freemium model that offers unlimited access to our Textbook and Learn modes.

Thanks again for your feedback and keep up the great work! :)

Rated 5 out of 5 stars

Great app !!

I have been using Medly for a while now , and it has been an amazing app to use for the duration of the time I’ve used it . I do not pay for the unlimited version , but have found the Medly Mondays and the free daily questions to be very helpful. When I first started using it , the app told me that I had 10 free daily questions , but after a few days I noticed it wasn’t giving me any whatsoever saying that I had used them all when I know I had not . But now it seems as though it has been fixed and now is 5 free daily questions which I have received every day for the past week . The App is extremely helpful for my studies and I spend much time on it , the Medly Mondays are a great addition to the app and I think the Medly workers have done a great job.

February 26, 2026
Unprompted review
Medly logo

Reply from Medly

Thank you so much for such a thoughtful review, Ben! We’re really glad to hear Medly has been helpful for you over time, especially through Medly Mondays.

We appreciate you flagging the earlier issue with the free questions. We recently transitioned from a 3-day free trial (with up to 10 practice questions) to a freemium model. Students without a subscription now can attempt limited daily practice questions, alongside unlimited access to our Textbook and Learn modes.

Thanks again for the kind words, it really means a lot to us..! :)

Rated 5 out of 5 stars

Think the ios app is due for an update…

Think the ios app is due for an update but the website is great honestly the handwriting is next level good

February 6, 2026
Unprompted review
Medly logo

Reply from Medly

Thank you for your great review, Hazel!

Really glad to hear you’re enjoying our platform and the handwriting feature.

Regarding the iOS app, as a small team we’ve been prioritising improvements to the main web platform first, as that’s where most students study. That said, the mobile app is definitely on our roadmap and we plan to revisit and improve it at some point.

Thanks again for your patience and understanding. 🙏

Rated 5 out of 5 stars

ADD CCEA its the only exam board…

ADD CCEA its the only exam board missing please

February 6, 2026
Unprompted review
Medly logo

Reply from Medly

Thank you for the suggestion. We receive many requests for additional exam boards, and they are all logged and prioritised based on demand while ensuring the content remains accurate. CCEA has been noted, and we appreciate you taking the time to share the request.

Rated 5 out of 5 stars

amazing website

This is honestly an amazing website, the AI is so helpful and clear when i get things wrong, and it tells me what to add or what to fix. I have year 10 exams in 2 months and I'm so grateful I found this. However, I wish the mark scheme was more specific for things like biology. Overall, great website.

February 22, 2026
Unprompted review
Medly logo

Reply from Medly

Thank you so much for the great review, Anna. We’re really glad to hear our platform has been helping you ahead of your exams.

Really appreciate the feedback on mark scheme specificity, you can always use the Chat feature to ask for more detailed breakdowns on how to improve your answers, especially if you’re aiming for full marks.

Best of luck with your exams and keep up the great work! Thanks again for choosing Medly :)

Rated 5 out of 5 stars

Its great just make it free 247 lol

February 5, 2026
Unprompted review
Medly logo

Reply from Medly

We’re glad you’re enjoying our platform. Medly is actually free to use every day with limited usage to the AI chat and practice questions. Textbooks and Learn Mode are both free to use with unlimited access. Read more: https://www.medlyai.com/uk/blog/medly_freemium_2026

Every Monday, one of our subjects will also be completely unlocked for free with unlimited practice access for the entire day. The subject will rotate each week, giving you the chance to benefit across different areas of your revision: https://www.medlyai.com/uk/medlymondays

Rated 1 out of 5 stars

No Access after £200 Subscription payment

Paid £200 for a subscription to Medlyai in January 2026. My son can’t access his account. I emailed medlyai with my payment confirmation and I have not had a response back. The subscription is not working. If this remain unresolved I will have to contact my credit card company for paying for a subscription that I can’t access and claim a recharge.

February 18, 2026
Unprompted review
Medly logo

Reply from Medly

We sincerely apologise for the frustration you've experienced, and we completely understand your concern.

Thank you for providing your email address, we have now sent you an email directly so we can work to resolve this as soon as possible. Please do check your inbox and spam/junk folder for our message.

However, we do want to let you know that we have not received any previous emails from your email address on our end. We have also checked our system and can only see a previously cancelled subscription under your email, there is no active or ongoing payment block showing on our records.

We'd really like to get to the bottom of this for you, so please do look out for our email and reply to it so we can investigate further and get this sorted.

Rated 5 out of 5 stars

PLEASE MAKE IT FREE ON MORE THAN JUST…

PLEASE MAKE IT FREE ON MORE THAN JUST MONDAYS love u guys pls

February 9, 2026
Unprompted review
Medly logo

Reply from Medly

We really appreciate the enthusiasm and glad you're enjoying Medly Mondays.

We’re always looking for ways to make our platform more accessible while keeping it sustainable for us as a small social enterprise. Thanks for the support, it means a lot! :)

Rated 2 out of 5 stars

Sloppy ai, fabricated statistics

When i first used the free trial, the platform was really good and useful. It all went downhill when i paid for access. Some questions would be missing vital context, multiple-choice questions marked wrong no matter what option i pick, answers marked wrong when they are right. The ai in general is sloppy and not what i was advertised. Also advertised statistics are fabricated and appear differently on their various different pages.

February 9, 2026
Unprompted review
Medly logo

Reply from Medly

Hi Harley,

Thank you for your review. We’re sorry to hear you’ve felt disappointed after upgrading from the free trial.

If you’re able to share specific examples with us at contact@medlyai.com, our team would be happy to look into them further. We regularly review content and marking to ensure accuracy, and detailed feedback helps us investigate properly.

We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

all my grades went up after using medly…

all my grades went up after using medly , although the membership is quite a lot , it helped.

February 9, 2026
Unprompted review
Medly logo

Reply from Medly

Hi Haris, thank you so much for your review! We're really thrilled to hear your grades have improved after using our platform!

We completely understand your point about pricing. We’ve wanted to address this for a while, but it’s been tricky. Unlike static revision websites, every time you practise a question, get AI feedback, or use the tutor, it generates real-time AI processing costs. That adds up quickly (not making excuses, just being transparent about why changes couldn’t happen overnight).

That said, the good news is that as we’ve grown, we’ve found ways to make things more accessible. We have recently launched a new weekly event called Medly Mondays, where one subject will be free to use with unlimited practice for the whole day every Monday. You can check out our timetable here: https://www.medlyai.com/uk/medlymondays

We’re also working on new personalisation features to help students get even more value from our platform, whether they’re using the free or paid version.

Thanks again for the honest feedback! :)

Rated 4 out of 5 stars

My review ♡

I love medly just sometimes on my laptop medly says there is an error even though my network is both Good and Stable

February 3, 2026
Medly logo

Reply from Medly

Hi Ems, thank you so much for your review! Really glad to hear you love using our platform!

We’re sorry about the occasional error message. Sometimes this can happen during peak study times or due to temporary browser/session issues rather than your network. That said, we are actively working on improving stability to make the experience smoother across all devices!

If it keeps happening, please email us at contact@medlyai.com with a screenshot and we can take a closer look. Thanks again for flagging it, it really helps us improve.

Rated 5 out of 5 stars

Amazing!!

This is a great study app, it has amazing features such as numerous questions on topic and past papers you can complete. It is extremely useful and very flexible in how you choose to revise. The monthly cost is a bit dear, but it is worth it for the experience you get. The AI tool is extremely helpful for explaining how you can improve your answer when you make mistakes. The only downside is, for me, there was a bit of content missing on the History section and a couple subjects missing. But apart from that, the content that they have included for subjects such as science, maths and english.

February 8, 2026
Unprompted review
Medly logo

Reply from Medly

Thank you so much for such a thoughtful review, Hazel!

We’re really glad to hear you’re finding Medly flexible and useful, especially with the range of questions, practice papers, and the instant feedback.

We get lots of subject requests and they all get logged, ordered by volume of requests. The main problem and bottleneck is the more we push ourselves the more likely we are to make mistakes. We'll keep trying but do better but please bare with us as we may need to go a bit slower with adding subjects to prevent any more spec issues.

Rated 5 out of 5 stars

I think the ai helper is really good but…

I think the ai helper is really good for explaining concepts but I think it would be very helpful if you add a voice feature so it can have voice because I learn easier through verbal communication and not reading

February 2, 2026
Medly logo

Reply from Medly

Thank you so much for your feedback, Eesoo! We’re really glad to hear the AI helper has been useful for explaining concepts!

A voice feature is something under development, but please bare with us!

Rated 5 out of 5 stars

Medly is an amazing website that has…

Medly is an amazing website that has helped me a lot in my revision for my GCSE’s , they have many exam style questions that go according to the exam board you are under and help you to understand topics that you may have been stuck on, it has helped me to become more confident in my exams and my practice, and has helped me to be able to achieve the grades i need. It is a very beneficial platform that can really help you if you are struggling in your studies.

February 2, 2026
Medly logo

Reply from Medly

Thank you so much for your lovely review! We're really happy to hear Medly has helped you feel more confident and that the exam board-specific questions are making a difference. That's exactly what we built it for. Keep up the amazing work, and good luck with your GCSEs! :)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look