Bought a 5.11 EDT. Fast delivery and shipping. The product itself feels a bit expensive for a small piece of metal, but it's far less bulky than the competition, so worth it if you want something that... See more
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Review summary
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Reviews shaping this summary
Excellent service from Medtree. Spot-on communication about my order and dispatch, their website is clear and easy to use, great price plus fair postage cost. My order arrived quickly and i'm very hap... See more
I bought an electronic stethoscope from MedTree a few years ago. After losing the rubber diaphragm, I tried to obtain a spare one from the manufacturer with no success. After ringing MedTree, I was ad... See more
Customer service is phenomenal here! I ordered a stethoscope for my partner who has recently joined the Ambulance service. I left it a bit too late to get a personalised gift. Called Medtree at 9am, t... See more
Company details
Written by the company
MedTree, previously Bound Tree Medical Europe Ltd, is a UK owned, worldwide distributor of over 18,000 first aid and medical products including first aid kits and supplies, medical instruments, hospital equipment, paramedic supplies as well as the full range of 5.11 Tactical clothing. With a fantastic range of products and excellent customer service, MedTree provide an unrivalled service that you can rely on for all your emergency medical needs...
For all your emergency medical needs
Written by the company
- Free UK Delivery
- As standard, all UK orders over £25 + VAT are despatched on our free delivery service. Need it quickly? We have a range of delivery options available including express, next day and Saturday delivery to ensure you get your order as quickly as possible and with our courier's (DPD) text and email notifications you will be provided with a 1-hour delivery slot so no more hanging around waiting for the driver to turn up (for more details please go to https://medtree.co.uk/delivery)
- Rewards Club - earn money while you shop
- With our Rewards Club, you can earn money while you shop. Simply sign up for an account at https://medtree.co.uk/customer/account/create and shop like you normally would, then you will receive reward points towards your next purchase.
Contact info
Unit 3, Stag Business Park, TF2 7NA, Telford, United States
- 01952 565656
- sales@medtree.co.uk
- medtree.co.uk
4.8
Excellent
7K reviews
Replied to 66% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic service.
Ordered a multi tool for a forgotten Christmas present between Christmas and New Year, item arrived on the 30th December. Fantastic service.
December 29, 2025
Very professional service 👍
Very professional service.
Fast and delivery.
I sincerely recommend this seller. 👍
December 22, 2025
Ease of ordering and clarity …
Ease of ordering and clarity of products, loved the updates, when I ordered a product listed as on back order - I received regular updates so I knew exactly when to expect my delivery. The product was known to me as I had ordered before, albeit not with MedTree, however they will be my go to from now on. Highly recommend.
December 16, 2025
I feel the device is overpriced
I feel the device is overpriced. I expected some sort of pump with it but there wasn’t after wearing it at night as my ankle has been fused.
in the morning, my lower leg felt quite stiff and painful but wore off after awhile will try using it again but it is very bulky
December 27, 2025
Great shoes and great experience
Shoes exactly as shown in the picture, the point is also reinforced. My dad loved the gift. Very fast shipping, received the day after I ordered them!
December 26, 2025
Unprompted review
My sister loves it
My sister loves it, she is a medical student and finds it really helpful to her practice
December 15, 2025
Great Stuff!
December 15, 2025
Reggie
Medtree is a great company with a wide range of products and the delivery is quick and very easy I will be definitely be reordering from them again
December 11, 2025
Brilliant company
Brilliant company, have used a few times now and they have been consistently good and always keep you well informed.
December 18, 2025
No problem.
December 11, 2025
Unprompted review
Excellent company
Excellent company. Delivery was quick and efficient and prices were good too!
December 17, 2025
Excellent Service
Easy to find what I needed and arrived the next day - with engraving. Always receive great service from Med Tree.
December 16, 2025
This company has everything I need
This company has everything I need. No need for me to go on endless web sites looking anymore. And to order is simple with no hassle . And if my order is going to be late I get well informed. All in all very satisfied. Thank you
December 9, 2025
No response to my concerns sent by email
Update to my review: I'd like to state that MedTree contacted me following these comments and then promptly refunded the delivery charge. They remained in contact and later refunded £10 of the cost of the order. This was very much appreciated and the agent who was in touch dealt with the matter quickly and professionally once he was aware of the issues. Thank you to him.
I paid extra - nearly £10 - for a next day delivery for something I needed urgently.
We returned to the delivery address at least one hour before the allotted delivery time and stayed in the rest of the day, only to receive an email later saying the driver had not found anyone in. Whoever came did not knock or ring, as one of us in the house would have heard it and the mail said the parcel would be dropped off nearby to be picked up the next day. I immediately emailed MedTree to say I had requested a delivery as it's difficult for me to go out, having just had major surgery and I requested a redelivery. I also emphasised that I needed the order on the day I had requested delivery for.
More than one week later, I've had no response to my email. I'm very disappointed to have had such poor service after paying a premium rate for a delivery.
December 6, 2025
Reply from MedTree
Hi Lorna,
Thank you for your valued review and we apologise for the inconvenience caused by the courier.
We are very sorry there was a delay in replying to your original email to ourselves regarding your courier issues.
As per our telephone and email communication, we are trying to resolve this for you.
If you require any further assistance please do not hesitate to contact us.
Kind Regards
Tactree Customer Service Team
A very speedy service
A very speedy service. The product was exactly what was shown.
Will be shopping there again.
November 28, 2025
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