Offered the best price on comparison sites for my mobile phone. Customer service has been top notch, answering all queries I've sent their way. Payment was made to my bank account within 1 working day... See more
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Clear and concise instructions from start to finish. The value offered in original email valuation was honoured, no questions asked. Payment received next day; a straightforward process, exactly ho... See more
So easy to use. Made enquiries on a Thursday afternoon on a whim for a phone I had laying around, said value up to £70, requested a post pack to be sent which arrived next day! Packed and sent phone o... See more
Company replied
Knocked the price down almost half because the battery health was less than 80% on and iPhone 12pro which is about 5yrs old. Surely they know it will be below 80% before they offer a price. Disgusti... See more
Company details
- Cell Phone Recycling and Unlocking Service
- Cell Phone Store
- Mobile Phone Repair Shop
- Phone Repair Service
Written by the company
Meelie Mobile is a smartphone recycling specialist, offering great trade in prices for Apple and Samsung devices. We have partnered with a certified Samsung repair partner to ensure that we can offer the best deals, even if you want to sell us a faulty device. The Meelie Mobile website has been specifically designed to offer an easy to use, efficient customer experience. Free, tracked postage is available for all devices, so you can keep track on the whereabouts of your phone. At Meelie Mobile we believe in total transparency so provide lots of detail on our website and email updates to make sure the price we offer is the price you receive; we don’t believe in surprising you with any hidden charges or additional fees. Meelie Mobile offers various secure payment methods, including PayPal, bank transfer or cheque. If you sell your device to us, we promise that you will receive your payment within 1 day of us receiving the device. On most occasions, payment is made the same day. Our friendly customer support team are available to answer any questions you have about the buying or selling process. You can either contact us directly or via social media and we will respond as soon as possible (usually within 24 hours).
Sell your phone for cash.
Written by the company
- Top prices paid!
- We buy old tech for cash, turn your unwanted smartphones, tablets and more into cash. We'll pay cash directly into your bank account, in most cases on the same day we receive your device.
Free Same Day Shipping
Next day delivery on all orders received before 1pm*
*Applies to all orders placed Monday to Friday before 1pm
Contact info
Meelie Mobile, Holditch House, Holditch Road, ST5 9JQ, Newcastle-under-Lyme, United Kingdom
- 01782576931
- sales@meeliemobile.com
- meeliemobile.com
Get the latest phones for less!
4.4
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Avoid avoid avoid this company and…
Avoid avoid avoid this company and whatever you do do not use the tracking they offer. My phone went missing and they literally could not care less. Much better companies out there
June 15, 2026
Unprompted review
Reply from Meelie Mobile
Dear Consumer,
Thank you for sharing your experience with us. We would appreciate it if you could provide us with your Meelie reference to assist us in looking into this matter further.
Many Thanks,
Hannah
Quick, efficient and genuine
Fantastic service from them and the money from my phone was in the bank two days after I'd sent it off. I really would recommend them. Thanks guys.
June 11, 2026
Unprompted review
Reply from Meelie Mobile
Dear siâny h,
Thank you for your fantastic review! We're so pleased you had a smooth experience and received your payment quickly. We really appreciate your recommendation and your support!
Many Thanks,
Hannah
Avoid such a scam sent galaxy a16 they…
Avoid such a scam sent galaxy a16 they said would give me £43 pound. The i recieve an e mail saying its a non eu device and if I want it back I have to send the £35!!!!!! Scam!!!!!
June 12, 2026
Unprompted review
Reply from Meelie Mobile
Dear Joanne O'donoghue
We're sorry you're disappointed. We advise customers before sending their device that non-EU models are not accepted, both in our pre-sale email and within our terms and conditions. If a non-EU device is received, a return postage and handling fee applies should you wish to have it returned.
We strive to be transparent throughout the process, and the information regarding non-EU devices and return charges is provided before a device is sent to us.
Many Thanks,
Hannah
Reply from Meelie Mobile
Dear LORRAINE GRACE,
Thank you for your kind review! We're pleased to hear you had a fast and efficient experience with Meelie Mobile. We really appreciate your support!
Many Thanks,
Hannah
Honnest with everything and fast to…
Honnest with everything and fast to deal with
June 11, 2026
Unprompted review
Reply from Meelie Mobile
Dear Daniel,
Thank you for your 5-star review! We're glad you found our service honest and efficient. We really appreciate your feedback and your support!
Many Thanks,
Hannah
Reply from Meelie Mobile
Dear John Scorgie,
Thank you for your kind review! We're delighted to hear you had a great experience with Meelie Mobile and really appreciate your support.
Many Thanks,
Hannah
100% super service
Again I have used their services and once again it has been first class.
It goes so smoothly keeping you updated all the time. Payment super quick just 48 hours after I posted the device.
100% recommend
June 10, 2026
Unprompted review
Reply from Meelie Mobile
Dear Mr Eden,
Thank you for your fantastic review and for choosing Meelie Mobile again! We're so pleased to hear everything went smoothly and that you were happy with our updates and quick payment. We really appreciate your recommendation!
Many Thanks,
Hannah
First Time Experience
Sold 2 Samsung phones and used this company for the first time.
I was a bit disappointed that they knocked down the price on one of the phones as they said it was marked. I should have taken my own photos of the phones to prove their condition at the point of me packing them up for transit. Anyway and generally, the service was good and speedy overall and I dare say I would use them again when I have other tech to move on. I am now awaiting their payment.
June 8, 2026
Unprompted review
Reply from Meelie Mobile
Dear Paul Gilbert,
Thank you for your feedback and for choosing Meelie Mobile. We're pleased to hear you found our service fast and efficient. We're sorry you were disappointed with the revised offer, but any price adjustment reflects the condition of the device upon arrival, and we never reduce an offer unless it's necessary. We appreciate your understanding and are delighted to hear you'd consider using us again in the future.
Many Thanks,
Hannah
Just another scam
Company offers good prices but then cuts the offer in half for the slightest mark on any surface. My phone was almost perfect apart from a small pit about the size of a grain of sand next to the charging port and they wanted to knock £170 off. Absolute Scam.
June 9, 2026
Unprompted review
Reply from Meelie Mobile
Dear Mr Simon Tolman,
Thank you for your feedback. We're sorry to hear you were disappointed with your experience. Our offers are based on the condition selected when the order is placed, and if our inspection finds differences on arrival, a revised offer may be made to reflect the device's condition. We understand this can be frustrating, but there is never any obligation to accept a revised offer, and devices can be returned free of charge if the new valuation isn't suitable.
Many Thanks,
Hannah
Fantastic service would recommend that…
Fantastic service would recommend that you use this company didn't drop my reserved price and payment was paid within 24 hours definitely 5 star service
June 8, 2026
Unprompted review
Reply from Meelie Mobile
Dear Kay Barker,
Thank you for your fantastic review! We're so pleased you were happy with our service, the price we offered, and our fast payment. We really appreciate your recommendation!
Many Thanks,
Hannah
Reply from Meelie Mobile
Dear Prasanth Mattammal Purushothaman,
Thank you for your 5-star review! We're so pleased you were happy with our fast payment and the amount we promised. We appreciate your support!
Many Thanks,
Hannah
Added IMEI number to website
Added IMEI number to website, was told phone ok to sell,
When they receive the phone the same IMEI was asset locked, convenient..
EE have said the phone is not locked, they have never heard of Asset lock, and offered proof of purchase and an agents email address to confirm the device is mine.
Meelie refused to contact, refused to return the phone and refused to send to EE, they have made every excuse in order to keep the device.
Police have been informed of theft.
Do not use this SCAM site.
Sufficient evidence has been supplied, Meelie refuse to send back, terms were not broken, EE have tried to state this and you are ignoring the attempts. 100% theft and will be dealt in that manner.
June 4, 2026
Unprompted review
Reply from Meelie Mobile
Good afternoon, James.
Thank you for leaving this feedback, whilst we never like to see 1* reviews they do provide us with an opportunity to reply and hopefully clarify points for yourself and other customers.
As we do not have an order number in your review, I will outline a response based on general information, all of which will be applicable to the points you have raised.
Firstly I would encourage all users to read through the Ts and Cs found on the link below and has a full section on red flag devices:
https://buyback.meeliemobile.com/terms
In terms of Asset Watch, I cannot comment on behalf of EE but this is typically found on new/high value devices purchased subject to payment plans from major network operators or manufacturers.
Meelie Mobile uses a UK-based device intelligence and asset history service, CheckMEND to identify whether a mobile phone, tablet, laptop, or other electronic device has any issues that could affect ownership or resale.
We run this check on all devices we receive and you will have received an email with a certificate number where you can check and verify independently with the team there directly.
As we align with TUFF traders' code of practice, in the event of receiving a device that would be flagged by CheckMEND above, our Ts and Cs, are subject to the following:
The item will be held in quarantine where this must stay until:
28 days have elapsed.
A member of law enforcement has requested collection of the item.
The rightful owner (subject to sufficient evidence of ownership) requests collection of the item.
Once this 28days has elapsed and if none of the above have taken affect you will then have the option to:
You can request to have the device returned, subject to a return handling fee of £35.
Have the item disposed of without compensation.
If you have not received an email with your CheckMEND report/certificate please contact the team at buyback@meeliemobile.com and we will be happy to forward a copy over to you.
Many thanks,
Ben
Fantastic Quick Service
Straight forward quoting a price it was the best offer sent it off on 3rd and got money straight into my bank account on 4th no messing about no haggling. Great Service would definitely recommend and they plant a tree fabulous
June 4, 2026
Unprompted review
Reply from Meelie Mobile
Dear Jay,
Thank you for your fantastic review! We're so pleased you found the process straightforward and hassle-free. It's great to hear you appreciated our fast payment and tree planting initiative too. Thanks for your recommendation!
Many Thanks,
Hannah
Wow what can I say for a first time…
Wow what can I say for a first time using meeliemobile very outstanding service I shall sure recommend to friends and family thank you very much
June 4, 2026
Unprompted review
Reply from Meelie Mobile
Dear J Y,
Thank you for your wonderful review! We're delighted your first experience with Meelie Mobile was such a positive one. We really appreciate your recommendation and look forward to helping your friends and family too!
Many Thanks,
Hannah
Really speedy experience
I was a little nervous about using Meelie as I hadn't come across them before, but the positive reviews swayed me. They offered - and stuck to - a fair selling price for my phone, communication was great, and it took only six hours from them receiving my phone to me having the money in my bank account. Super simple. Would recommend.
June 2, 2026
Unprompted review
Reply from Meelie Mobile
Dear Julie,
Thank you for your fantastic review! We're so pleased to hear you had a speedy and straightforward experience with us. We really appreciate your recommendation and hope to help you again in the future!
Many Thanks,
Hannah
Very fast and professional service
Very fast and professional service. Quick payment same day. They paid as much as they promised.Thanks again
May 28, 2026
Unprompted review
Reply from Meelie Mobile
Dear PETER,
Thank you for your wonderful review! We're delighted to hear that you found our service fast and professional, and that your payment was processed the same day. It's great to know we met your expectations, and we truly appreciate your feedback.
Kind regards,
Hannah
Excellent Service
Never used these people before but I'm very impressed them. I had an email this morning to say they'd received my phone and were checking it, then I had another email from them to say the phone had passed they're checks and I would get my money and it's in my bank this afternoon. So I will use them again
May 29, 2026
Unprompted review
Reply from Meelie Mobile
Dear Claire Morton,
Thank you for your fantastic review! We're delighted to hear that your first experience with Meelie Mobile was such a positive one. We pride ourselves on keeping customers informed throughout the process and making payments as quickly as possible. We appreciate your support and look forward to helping you again in the future.
Kind regards,
Hannah
Meelie was really helpful with my phone…
Meelie was really helpful with my phone sale. I got my payment the same day the phone was received by them. The process was really quick.
May 29, 2026
Unprompted review
Reply from Meelie Mobile
Dear Olivia,
Thank you for your wonderful review! We're delighted to hear that you found the process quick and straightforward, and that your payment was received the same day as your phone arrived with us. We appreciate your support and hope to assist you again in the future.
Many Thanks,
Hannah
Reply from Meelie Mobile
Dear Abshir,
Thank you for your continued support! We're delighted to hear you're happy with your second purchase and that your phone arrived quickly. We look forward to serving you again in the future.
Many Thanks,
Hannah
Quick and easy
Received parcel, had it tested and payment sent out all on same day. Can't fault it.
May 28, 2026
Unprompted review
Reply from Meelie Mobile
Dear Danielle,
Thank you for your 5-star review! We're pleased to hear that your device was received, tested, and paid for so quickly. We appreciate your feedback and thank you for choosing Meelie Mobile.
Many Thanks,
Hannah
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