Offered the best price on comparison sites for my mobile phone. Customer service has been top notch, answering all queries I've sent their way. Payment was made to my bank account within 1 working day... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Knocked the price down almost half because the battery health was less than 80% on and iPhone 12pro which is about 5yrs old. Surely they know it will be below 80% before they offer a price. Disgusti... See more
Clear and concise instructions from start to finish. The value offered in original email valuation was honoured, no questions asked. Payment received next day; a straightforward process, exactly ho... See more
So easy to use. Made enquiries on a Thursday afternoon on a whim for a phone I had laying around, said value up to £70, requested a post pack to be sent which arrived next day! Packed and sent phone o... See more
Company replied
Company details
- Cell Phone Recycling and Unlocking Service
- Cell Phone Store
- Mobile Phone Repair Shop
- Phone Repair Service
Written by the company
Meelie Mobile is a smartphone recycling specialist, offering great trade in prices for Apple and Samsung devices. We have partnered with a certified Samsung repair partner to ensure that we can offer the best deals, even if you want to sell us a faulty device. The Meelie Mobile website has been specifically designed to offer an easy to use, efficient customer experience. Free, tracked postage is available for all devices, so you can keep track on the whereabouts of your phone. At Meelie Mobile we believe in total transparency so provide lots of detail on our website and email updates to make sure the price we offer is the price you receive; we don’t believe in surprising you with any hidden charges or additional fees. Meelie Mobile offers various secure payment methods, including PayPal, bank transfer or cheque. If you sell your device to us, we promise that you will receive your payment within 1 day of us receiving the device. On most occasions, payment is made the same day. Our friendly customer support team are available to answer any questions you have about the buying or selling process. You can either contact us directly or via social media and we will respond as soon as possible (usually within 24 hours).
Sell your phone for cash.
Written by the company
- Top prices paid!
- We buy old tech for cash, turn your unwanted smartphones, tablets and more into cash. We'll pay cash directly into your bank account, in most cases on the same day we receive your device.
Free Same Day Shipping
Next day delivery on all orders received before 1pm*
Contact info
Meelie Mobile, Holditch House, Holditch Road, ST5 9JQ, Newcastle-under-Lyme, United Kingdom
- 01782576931
- sales@meeliemobile.com
- meeliemobile.com
Get the latest phones for less!
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very happy to recommend Meelie
Very happy to recommend Meelie. Due to my useless local Royal Mail, the pack arrived late and by the time I was able to send it, the ten day period had lapsed. Notwithstanding, they honoured the offer and between advising me they had the mobile and crediting my account was a matter of only a couple of hours. Will use again.

Reply from Meelie Mobile
Very good service
They were very good and quick and communication when needed (only to verify my ID) they responded quickly

Reply from Meelie Mobile
Great experience and prompt payment
Great experience, clear communication and very prompt payment, Great company to deal with

Reply from Meelie Mobile
Hassle Free,No delays,Excellent process…
Hassle Free,No delays,Excellent process in place.I have successfully sold three devices.Fast payment,defo would recommend.

Reply from Meelie Mobile
Great service!
Fast, efficient, fair… I’ve been kept in the loop during the whole process. Another great experience when dealing with Meelie Mobile!

Reply from Meelie Mobile
Very fast service and hassle free.
Very fast service, got paid the day the phone was delivered and got what I was quoted as well, what more can you ask for. Thanks for the great service.

Reply from Meelie Mobile
Would really recommend
Would really recommend, sold my iPhone through Meelie Mobile, they even sent me out a label for free and when I sent my item it was a quick and smooth process. Excellent service.

Reply from Meelie Mobile
12 Hours from posting to payment
Can highly recommend this company from my personal experience.
Sent off my phone at 4pm on the Thursday and the money was in my bank by 3pm on Friday (today).
They paid exactly what they quoted (which was the highest I could find) and they kept me updated every step of the way.
I'm sure I will be back when it comes to my next upgrade.

Reply from Meelie Mobile
Highly Recommend
Excellent service, offered me at least 10% more than other competitors, great communication and fast pay out, would highly recommend A***

Reply from Meelie Mobile
I’ve had a great experience with Meelie…
I’ve had a great experience with Meelie Mobile. The service has been reliable, the setup was straightforward, and the team was helpful and responsive whenever I had questions. The value for money is good, and I appreciate the quality of the support provided.
Overall, I would recommend Meelie Mobile to anyone looking for a dependable mobile service.

Reply from Meelie Mobile
Amazing company to deal with
Amazing company to deal with, great communication and always fast payment. Never have any issues at all.

Reply from Meelie Mobile
Absolutely flawless!!
I Sent off my S26 ultra yesterday 11am (special delivery) and I've just been paid!
So thats 3pm the next day and the agreed amount is now in my account.
No quibbles, No trying to knock me down in price for whatever reason, the whole process was completely hassle free!!
I even rang a couple of times for updates, was no problems getting through and staff were friendly and helpful!
All of these recycling company reviews are mixed so I had to take a chance.
Meelie mobile were by far the highest payers and it couldn't of gone any better.
As long as your honest with yourself on the condition of your mobile they'll be completely honest with you it seems.
I was going to go with music magpie because I've always used them but the difference in price was nearly £200 higher.
Would 100% use again and would highly recommend them.

Reply from Meelie Mobile
The process for sending the handset was…
The process for sending the handset was very straightforward and easy to understand. A member of the staff explained all procedure and payment to me step-by-step. They were very professional and provided quick updates via email. The payment send it to me was in the same day they received my handset.

Reply from Meelie Mobile
Excellent service
Very pleased with the Service, had a few choices on how to send the item.
Was contacted the next day to confirm the receipt, and payment was received later the same day.

Reply from Meelie Mobile
Ordered samsung galaxy S21+ ...
Ordered samsung galaxy S21+ .... through Clearpay..... whole ordering process was fast, efficient and very simple !! .... searched, found and finished within 10mins !! .... the phone was in spot on condition... couldn't be happier !!

Reply from Meelie Mobile
Did exactly as described
Did exactly as described. Another company tried to say my phone was worth £5. Meelie was really fast, professional and paid exactly what was quoted. Very happy. Will definitely use again

Reply from Meelie Mobile
If selling consider looking elsewhere
I had purchased a brand new iPhone 17 Pro for a member of my team who ultimately didn’t need it as a result I was looking to sell it and recover some of the funds and Meelie offered a decent price, at least initially. This was a brand new, factory sealed completely untouched, still in the original box iPhone 17 Pro, I sent it off to Meelie under the “New” option listed on their site and thought that would be that, what could possibly go wrong.
I was wrong, the first contact I received from Meelie was pretty poor, especially for a first contact, no probing questions, they immediately said “it was expected to be new, however, the seal appears suspicious.” So straight off the rip I was being accused of opening and re-sealing. Bearing in mind this had never been opened, I cannot be more serious when I tell you this was still completely entirely sealed with the apple seal you see on all boxes. When I shipped this item it was absolutely fine, no tears in the seal or box nothing, it has sat in my office for weeks. They asked my permission to open the box to further review the device but therefore meaning the device would no longer be “new” this is an over £100 reduction in value. At which point I obviously told them to behave themselves and send the item back to me.
I had seen other reviews about unfair changes to offers by Meelie but I thought surely not, this is still sealed how can they dispute it but annoyingly they have and it’s a waste of everyone’s time.
I would urge anyone selling to Meelie please look at other reviews, they absolutely will make up anything to lower the value they initially offer you. Please consider looking elsewhere.

Reply from Meelie Mobile
Avoid avoid avoid this company and…
Avoid avoid avoid this company and whatever you do do not use the tracking they offer. My phone went missing and they literally could not care less. Much better companies out there

Reply from Meelie Mobile
Quick, efficient and genuine
Fantastic service from them and the money from my phone was in the bank two days after I'd sent it off. I really would recommend them. Thanks guys.

Reply from Meelie Mobile
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







