Meelie Mobile Reviews 

5,221
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Offered the best price on comparison sites for my mobile phone. Customer service has been top notch, answering all queries I've sent their way. Payment was made to my bank account within 1 working day... See more

Rated 1 out of 5 stars

Knocked the price down almost half because the battery health was less than 80% on and iPhone 12pro which is about 5yrs old. Surely they know it will be below 80% before they offer a price. Disgusti... See more

Rated 5 out of 5 stars

Clear and concise instructions from start to finish. The value offered in original email valuation was honoured, no questions asked. Payment received next day; a straightforward process, exactly ho... See more

Rated 5 out of 5 stars

So easy to use. Made enquiries on a Thursday afternoon on a whim for a phone I had laying around, said value up to £70, requested a post pack to be sent which arrived next day! Packed and sent phone o... See more

Company replied

Company details

  1. Cell Phone Recycling and Unlocking Service
  2. Cell Phone Store
  3. Mobile Phone Repair Shop
  4. Phone Repair Service

Written by the company

Meelie Mobile is a smartphone recycling specialist, offering great trade in prices for Apple and Samsung devices. We have partnered with a certified Samsung repair partner to ensure that we can offer the best deals, even if you want to sell us a faulty device. The Meelie Mobile website has been specifically designed to offer an easy to use, efficient customer experience. Free, tracked postage is available for all devices, so you can keep track on the whereabouts of your phone. At Meelie Mobile we believe in total transparency so provide lots of detail on our website and email updates to make sure the price we offer is the price you receive; we don’t believe in surprising you with any hidden charges or additional fees. Meelie Mobile offers various secure payment methods, including PayPal, bank transfer or cheque. If you sell your device to us, we promise that you will receive your payment within 1 day of us receiving the device. On most occasions, payment is made the same day. Our friendly customer support team are available to answer any questions you have about the buying or selling process. You can either contact us directly or via social media and we will respond as soon as possible (usually within 24 hours).

Sell your phone for cash.

Written by the company

Top prices paid!
We buy old tech for cash, turn your unwanted smartphones, tablets and more into cash. We'll pay cash directly into your bank account, in most cases on the same day we receive your device.

Free Same Day Shipping

Next day delivery on all orders received before 1pm*

*Applies to all orders placed Monday to Friday before 1pm

Contact info

Get the latest phones for less!

Big savings on new & refurbished smartphones, tablets and more

4.4

Excellent

TrustScore 4.5 out of 5

5K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(5,221)

395 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very happy to recommend Meelie

Very happy to recommend Meelie. Due to my useless local Royal Mail, the pack arrived late and by the time I was able to send it, the ten day period had lapsed. Notwithstanding, they honoured the offer and between advising me they had the mobile and crediting my account was a matter of only a couple of hours. Will use again.

June 24, 2026
Unprompted review
Meelie Mobile logo

Reply from Meelie Mobile

Dear Mr. Wright,

Thank you for your fantastic review! We're so pleased we could honour your original quote despite the postal delay and that everything was completed quickly once your phone arrived. We really appreciate your recommendation and look forward to helping you again!

Many Thanks,
Hannah

Rated 5 out of 5 stars

Very good service

They were very good and quick and communication when needed (only to verify my ID) they responded quickly

June 24, 2026
Unprompted review
Meelie Mobile logo

Reply from Meelie Mobile

Dear John Haslam,

Thank you for your 5-star review! We're pleased to hear you found our service quick and our communication helpful. We really appreciate your support and hope to help you again in the future!

Many Thanks,
Hannah

Rated 5 out of 5 stars

Great experience and prompt payment

Great experience, clear communication and very prompt payment, Great company to deal with

June 24, 2026
Unprompted review
Meelie Mobile logo

Reply from Meelie Mobile

Dear customer,

Thank you for your great review! We're delighted to hear you had a positive experience and appreciated our communication and prompt payment. Thanks for choosing Meelie Mobile!

Many Thanks,
Hannah

Rated 5 out of 5 stars

Hassle Free,No delays,Excellent process…

Hassle Free,No delays,Excellent process in place.I have successfully sold three devices.Fast payment,defo would recommend.

June 19, 2026
Unprompted review
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Reply from Meelie Mobile

Dear Miss Chevv,

Thank you for your fantastic review! We're so pleased you've had a great experience selling three devices with us. We really appreciate your recommendation and look forward to helping you again in the future!

Many Thanks
Hannah

Rated 5 out of 5 stars

Great service!

Fast, efficient, fair… I’ve been kept in the loop during the whole process. Another great experience when dealing with Meelie Mobile!

June 23, 2026
Unprompted review
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Reply from Meelie Mobile

Dear Tom Ziemski,

Thank you for your kind words and continued support! We're delighted to hear you had another great experience with us. We really appreciate your trust in Meelie Mobile and look forward to helping you again in the future.

Many Thanks,
Hannah

Rated 5 out of 5 stars

Very fast service and hassle free.

Very fast service, got paid the day the phone was delivered and got what I was quoted as well, what more can you ask for. Thanks for the great service.

June 22, 2026
Unprompted review
Meelie Mobile logo

Reply from Meelie Mobile

Dear Hugo Henrique,

Thank you for your fantastic review! We're delighted everything went smoothly and that you received exactly what was quoted. We really appreciate your support and thanks for choosing Meelie Mobile!

Many Thanks,
Hannah

Rated 5 out of 5 stars

Nice quick and easy.

Nice quick and easy.

June 22, 2026
Unprompted review
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Reply from Meelie Mobile

Dear Joseph Lee,

Thank you for your 5-star review! We're so pleased to hear you found the process quick and easy—that's exactly the experience we aim to provide.

Many Thanks,
Hannah

Rated 5 out of 5 stars

Would really recommend

Would really recommend, sold my iPhone through Meelie Mobile, they even sent me out a label for free and when I sent my item it was a quick and smooth process. Excellent service.

June 16, 2026
Unprompted review
Meelie Mobile logo

Reply from Meelie Mobile

Dear Izzy,

Thank you for your kind review!

We're delighted to hear that selling your iPhone was quick and hassle-free. It's great to know our free postage service and smooth process made for an excellent experience.

We really appreciate your recommendation and hope to help you again in the future!

Many Thanks,
Hannah

Rated 5 out of 5 stars

12 Hours from posting to payment

Can highly recommend this company from my personal experience.

Sent off my phone at 4pm on the Thursday and the money was in my bank by 3pm on Friday (today).

They paid exactly what they quoted (which was the highest I could find) and they kept me updated every step of the way.

I'm sure I will be back when it comes to my next upgrade.

June 19, 2026
Unprompted review
Meelie Mobile logo

Reply from Meelie Mobile

Dear Don,

Thank you for the fantastic review!

We're delighted to hear you received your payment so quickly and that the whole process was smooth from start to finish. It's great to know our updates and pricing met your expectations.

We appreciate your recommendation and look forward to helping you again.

Many Thanks,
Hannah

Rated 5 out of 5 stars

Highly Recommend

Excellent service, offered me at least 10% more than other competitors, great communication and fast pay out, would highly recommend A***

June 18, 2026
Unprompted review
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Reply from Meelie Mobile

Dear Robert Gardiner,

Thank you for your fantastic review! We’re delighted you were happy with our offer, communication, and fast payout. We really appreciate your recommendation and support!

Many Thanks,
Hannah

Rated 5 out of 5 stars

I’ve had a great experience with Meelie…

I’ve had a great experience with Meelie Mobile. The service has been reliable, the setup was straightforward, and the team was helpful and responsive whenever I had questions. The value for money is good, and I appreciate the quality of the support provided.

Overall, I would recommend Meelie Mobile to anyone looking for a dependable mobile service.

June 18, 2026
Unprompted review
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Reply from Meelie Mobile

Dear Gurpal Bhogal,

Thank you for your great review! We’re really pleased to hear you’ve had a reliable experience with Meelie Mobile and found the setup straightforward with helpful support from our team. We appreciate your recommendation and look forward to continuing to support you!

Many Thanks,
Hannah

Rated 5 out of 5 stars

Amazing company to deal with

Amazing company to deal with, great communication and always fast payment. Never have any issues at all.

June 16, 2026
Unprompted review
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Reply from Meelie Mobile

Dear Matt Croskin,

Thank you for your kind words! We're so pleased to hear you've consistently had a great experience with our communication and fast payments. We really appreciate your continued support and look forward to helping you again!

Many Thanks,
Hannah

Rated 5 out of 5 stars

Absolutely flawless!!

I Sent off my S26 ultra yesterday 11am (special delivery) and I've just been paid!
So thats 3pm the next day and the agreed amount is now in my account.
No quibbles, No trying to knock me down in price for whatever reason, the whole process was completely hassle free!!

I even rang a couple of times for updates, was no problems getting through and staff were friendly and helpful!

All of these recycling company reviews are mixed so I had to take a chance.
Meelie mobile were by far the highest payers and it couldn't of gone any better.

As long as your honest with yourself on the condition of your mobile they'll be completely honest with you it seems.

I was going to go with music magpie because I've always used them but the difference in price was nearly £200 higher.

Would 100% use again and would highly recommend them.

June 17, 2026
Unprompted review
Meelie Mobile logo

Reply from Meelie Mobile

Dear Steve,

Thank you for such a fantastic review! We're delighted to hear you had a smooth, hassle-free experience and received the full agreed payment so quickly. It's great to know our team could help along the way, and we really appreciate your recommendation. We look forward to helping you again in the future!

Many Thanks,
Hannah

Rated 5 out of 5 stars

The process for sending the handset was…

The process for sending the handset was very straightforward and easy to understand. A member of the staff explained all procedure and payment to me step-by-step. They were very professional and provided quick updates via email. The payment send it to me was in the same day they received my handset.

June 16, 2026
Unprompted review
Meelie Mobile logo

Reply from Meelie Mobile

Dear Dugagjin ramadani,

Thank you for your wonderful review! We're delighted to hear you found the process straightforward and that our team kept you informed every step of the way. We're glad your payment was made promptly, and we appreciate you choosing Meelie Mobile!

Many Thanks,
Hannah

Rated 5 out of 5 stars

Excellent service

Very pleased with the Service, had a few choices on how to send the item.
Was contacted the next day to confirm the receipt, and payment was received later the same day.

June 16, 2026
Unprompted review
Meelie Mobile logo

Reply from Meelie Mobile

Dear Beverley Radford,

Thank you for your great review! We're so pleased you found the process easy and appreciated the communication and speedy payment. Thanks for choosing Meelie Mobile, and we hope to help you again in the future!

Many Thanks,
Hannah

Rated 5 out of 5 stars

Ordered samsung galaxy S21+ ...

Ordered samsung galaxy S21+ .... through Clearpay..... whole ordering process was fast, efficient and very simple !! .... searched, found and finished within 10mins !! .... the phone was in spot on condition... couldn't be happier !!

June 9, 2026
Meelie Mobile logo

Reply from Meelie Mobile

Dear Peter P,

Thank you for your amazing review! We're delighted to hear the ordering process was quick and easy, and that you're so happy with your Galaxy S21+. We appreciate your support and hope you enjoy your new phone!

Many Thanks,
Hannah

Rated 5 out of 5 stars

Did exactly as described

Did exactly as described. Another company tried to say my phone was worth £5. Meelie was really fast, professional and paid exactly what was quoted. Very happy. Will definitely use again

June 15, 2026
Unprompted review
Meelie Mobile logo

Reply from Meelie Mobile

Dear Greg Russell,

Thank you for your fantastic review! We're so pleased you had a fast, professional experience and received exactly the price we quoted. We really appreciate your support and look forward to helping you again!

Many Thanks,
Hannah

Rated 1 out of 5 stars

If selling consider looking elsewhere

I had purchased a brand new iPhone 17 Pro for a member of my team who ultimately didn’t need it as a result I was looking to sell it and recover some of the funds and Meelie offered a decent price, at least initially. This was a brand new, factory sealed completely untouched, still in the original box iPhone 17 Pro, I sent it off to Meelie under the “New” option listed on their site and thought that would be that, what could possibly go wrong.
I was wrong, the first contact I received from Meelie was pretty poor, especially for a first contact, no probing questions, they immediately said “it was expected to be new, however, the seal appears suspicious.” So straight off the rip I was being accused of opening and re-sealing. Bearing in mind this had never been opened, I cannot be more serious when I tell you this was still completely entirely sealed with the apple seal you see on all boxes. When I shipped this item it was absolutely fine, no tears in the seal or box nothing, it has sat in my office for weeks. They asked my permission to open the box to further review the device but therefore meaning the device would no longer be “new” this is an over £100 reduction in value. At which point I obviously told them to behave themselves and send the item back to me.
I had seen other reviews about unfair changes to offers by Meelie but I thought surely not, this is still sealed how can they dispute it but annoyingly they have and it’s a waste of everyone’s time.
I would urge anyone selling to Meelie please look at other reviews, they absolutely will make up anything to lower the value they initially offer you. Please consider looking elsewhere.

June 15, 2026
Unprompted review
Meelie Mobile logo

Reply from Meelie Mobile

Dear Logan B,

Thank you for your feedback. We’re sorry to hear you were disappointed with the outcome of your sale.

All devices received are subject to inspection to verify condition against the selected grading, including “New” listings, as we have a responsibility to ensure accurate assessment for both customers and our process. In some cases, additional checks may be required before a final valuation can be confirmed.

We understand this may have been frustrating, and we always aim to handle every review fairly and transparently. If you’d like to discuss your case further, our team would be happy to help directly.

We can also see that a new order was created following the original return request, and payment has since been successfully made.

Many Thanks,
Hannah

Rated 1 out of 5 stars

Avoid avoid avoid this company and…

Avoid avoid avoid this company and whatever you do do not use the tracking they offer. My phone went missing and they literally could not care less. Much better companies out there

June 15, 2026
Unprompted review
Meelie Mobile logo

Reply from Meelie Mobile

Dear Consumer,

Thank you for sharing your experience with us. We would appreciate it if you could provide us with your Meelie reference to assist us in looking into this matter further.

Many Thanks,
Hannah

Rated 5 out of 5 stars

Quick, efficient and genuine

Fantastic service from them and the money from my phone was in the bank two days after I'd sent it off. I really would recommend them. Thanks guys.

June 11, 2026
Unprompted review
Meelie Mobile logo

Reply from Meelie Mobile

Dear siâny h,

Thank you for your fantastic review! We're so pleased you had a smooth experience and received your payment quickly. We really appreciate your recommendation and your support!

Many Thanks,
Hannah

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