Meepo Electric Skateboards Reviews 368

I ordered a board from them (the 3rd one). Up to now, I have always been satisfied with their customer service. For a product that was supposed to take 5 days to ship, I still haven't received it after 3 MONTHS OF WAITING.

Whenever I ask them about this, they give me the same bullsh*t response that it would take 40-60 days to deliver, which is a LIE because it has been longer now.

I'm very disappointed in their service, and I'm now stuck because they won't give me my money back, claiming my board is in transit.

Proof of the email exchanges :

"his is Meepo Customer Service.

I hope this message finds you well. and I'm here to assist you with the delivery process of your skateboard.

Please allow me to provide you with a clear overview of the procedure:
Initial Shipping: The skateboards are dispatched from our CN factory and shipped to the designated port in your country.

Port Arrival and Customs Clearance: Upon reaching the port of destination, the boards undergo a queue for unloading and the necessary customs clearance procedures.

Transfer to Warehouse and Local Delivery: After completing customs clearance, the goods are then delivered to our local warehouse. From there, they are handed over to agency for the final leg of the delivery to your specified location.

Please note that the tracking numbers for your order are generated during the last step, precisely when we hand over the boards to agency for local delivery.

Regarding your specific order, it is currently in the first step, which is the shipping process from our factory. It will subsequently move to the second step (port arrival and customs clearance), and then to the third step (transfer to warehouse and local delivery). Based on our experience, we estimate that you can expect to receive the board within approximately 35-62 business days from now.

We understand that waiting for your order can be a bit challenging, but rest assured, we are working diligently to ensure a smooth and timely delivery.
If you have any questions, concerns, or require further assistance, please don't hesitate to reach out to us. We are here to help and provide you with the best customer support possible.

Thank you for choosing Meepo, and we look forward to delivering an outstanding skateboarding experience to you soon."

I purchased a Meepo City Rider 3 electric skateboard, and my experience has been incredibly disappointing. After only 124 miles of use and under a year of owning the board, the motor on my board started to fail. Given that this is a nearly $1,000 product, I expected far better durability and reliability.

What has been even more frustrating is the complete lack of customer service from Meepo. I reached out to them multiple times requesting a replacement motor, but my requests have been consistently ignored. The customer service has been non-existent, leaving me with no support or solutions.

In my opinion, it's unacceptable for such an expensive product to lose support so early. Investing in a Meepo City Rider 3 was a big decision, and the poor product quality coupled with the lack of customer service has made it clear that it was a mistake. I cannot recommend Meepo to anyone looking for a reliable and well-supported electric skateboard.

Does not respect shipping policy, 4 months for a package estimated to take 40-60 days. The package was shipped 2 months after the order was passed and the shipping policy says 1-2 business days to process before shipping!

This is my second day after receiving my Bamboo Hurricane and I can’t get enough. This board has amazing balance and acceleration and it goes anywhere that I have tried it, across grass, gravel across those annoying rumble strips. Needless to say it has surpassed all of my expectations and I have no regrets whatsoever about the money it cost. It takes a while to get to the states but the customer service team was responsive the whole process. I can’t say enough good things about this board and I’m certain that you won’t regret anything either. Great job Meepo Dudes 🙏

I ordered 2 belts for our meepo electric skateboard and after 3 weeks I emailed the company why I haven't received them. They told me that they were lost in transit and I was able to order more. Instead of apologizing and expedite my purchase and they just continued to answer my emails like it was my responsibility Instead of theirs. I still haven't received my belts 2 months later! Absolutely disgraceful way to conduct business!

If U life somewhere, where it is send via see shipping(Europe). Just don't buy it. Go with another brand who have there local warehouses in stock.
I wait since 22. February. Asked a few weeks ago that the 60 days, they claim the longest I have to wait, is over and where my board is. They said it should be updated in middle of may und delivered in the and of may. Today 30. Mai, still no update. So I wait for over 3 months now. And it didn't even reach my country. Really disappointed.

They will respond every 3 days with the same generic response. It's been 3 weeks since my lost package claim was filed and they refuse to respond to questions so I can get my refund, leaving me out of a board. Frustratingly ignorant, their customer service is essentially nonexistent.

I got this one person zorina, literally sent 2 emails, within the same 48 hours and bomb "we are sending a replacement" I love it, every other company must learn.

Again zorina, amazing stuff, big up.

The skateboard seems super nice but the fact the company won’t allow returns for any reason is unacceptable. It’s expensive and sometimes people change their mind. And it’s made in China. Big negative. Don’t recommend.

Meepo is a “Stellar” company! I ordered a customized Hurricane Ultra bamboo with gear drive, tubeless tires, and double king pin trucks. It was built in two weeks and shipped from Hong Kong, cleared customs and arrived in Florida a week latter. I am extremely satisfied with the quality of the Hurricane Ultra! It looks awesome, and rides even better! For some reason it was shipped with the 1st. Gen charger. I contacted customer service on messenger. I was immediately speaking with a representative named Bonnie. She was so polite, and immediately contacted Meepo for me. Within one week I was pleasantly surprised with a brand new GaN charger at the door. Bonnie, and Meepo went out of their way to make sure I got everything I expected, and FAST! I have never experienced customer service like this before, and the quality of the Hurricane Ultra exceeded all expectations! I highly recommend Meepo electric boards to my friends, family and to anyone who wants not only the highest quality equipment, but the highest quality in the brand and customer service!!

The Meepo Hurricane Ultra with pneumatic tires is awesome and Meepo's customer service is phenomenal with response times. I ordered tail lamps, and one wasn't working correctly. I reached out and they shipped me a replacement the same day at no charge. Nice to see a company that stands behind its products!

They have great customer service aka great response time. Lost my ordered accessory and they replaced it at no charge. Who does that, meepoboard does.

What an amazing company I bought my son an electric skateboard unfortunately we ended up having a problem with the battery i messaged this company and with minutes they responded. We were over our warranty.
And they still offered to ship a battery for free they have excellent customer service and I will definitely buy from here again

I own two Meepo boards, a mini ER and hurricane, love both. Almost zero issues and when I did have one I was out of warranty and they still covered it! Over 1,000 miles on hurricane and 300 on mini pretty much tires and bearings have been only things needed.I recommend for sure.

The mepo voyager x is an incredible machine.! I'm two hundred pounds and I cruise at speeds 32mph+ I have yet to try the 110mm wheels witch will increase the top speed . I get at least twenty five miles a charge. Mind you that's riding speed mode 4, up and down hills, carving aggressively ! Also, this was a refurbished model. Came with 40 miles on it almost brand new. I only paid $700. If you put all that into consideration, this is hands down the best board for the price on the entire planet! Shred lights are compatible and for my rear brake light I use the IWonder which can be purchased on Amazon. The only issue I have, which is a very small issue is the fact that they cover the screws with the grip tape. However, since the grip tape is foamy and thick, it's very easy to pull up and poke holes through it ! Lastly, I have not had an issue with subordinate nor have. I had to order a replacement part. However, I have been in constant communication with customer service. They always reply within twenty four hours and When I thought I had an issue and needed a new part they walked me through how to fix the board myself. So far great service 👍

They have not forgotten about the service after the sale. I have bought three boards from them for a reason. Two V3’s and a Hurricane. I’m glad I listened to others and went with this company

Meepo has been so good to me when it came to addressing some issues I was having with my board. Unfortunately my battery shorted and was completely broken, emailed the folks and they sent me a new battery without any hesitation. Coming from a really poor customer support experience with Backfire, Meep has had great customer support & I definitely recommend considering their products. Thanks Meepo!

Fast and easy, just had to send a video and they sent me a batterie. Did not expect such a fast response.

Over the last 5 plus years I have grown to both admire and respect the Meepo brand. Even when I was buying parts directly from Kieran I was always reassured that integrity was his guiding principle. No company has been more fair with complaints or problems I have had than Meepo.

Recently swapped my 90mm stock PU wheels for their new 105mm Meepo doughnut wheels on my Meepo Mini 2 ER and they look and feel amazing.
     This has been the second time I have had to put my lack in DIY proficiency with my Meepo board but their customer service has been thorough & extensive in delivering support providing videos and advice as necessary. Both their product and service has been beyond expectations—ordered on July 18, 2023 and received on July 24, 2023—from China to Perth, Australia in six days (shout-out to DHL). Thanks Bonnie!