Meermin Shoes Reviews 1,572

Easy to order, prompt handling, good comms. And the shoes are great, so comfortable and look perfect.

Top quality product and received in a timely manner. Was very shocked to have only just heard of them. Will be buying again when I need another pair.

First order and I selected the wrong size. Amazing service I receiving a second pair, confirming the size and returning a pair. Could not have been better.

The shoes look very nice, but I got blisters the first 2 days, after that they molded to my foot very well and are so comfortable now :)

Colin was amazing as soon as walked in and helped my son find shoes for graduation immediately! Very attentive and focused

Made 2 purchases within minutes. Had them sent to my home in Indiana. I knew exactly what I wanted. The sales person was helpful and quick.

I had a question about sizing an it was answered within minutes , no waiting for days just right away !!
This loafers are well built with Goodyear welt

Fast service. As described.

I had an extremely disappointing experience with Meermin.

I placed order U-0709395779, just a BELT, of all things, and, from the beginning, the customer service and communication were poor. After the order was placed, days pass and it showed no meaningful tracking movement, and I had to repeatedly follow up to understand what was happening. Instead of receiving clear, proactive communication, I was left waiting with vague responses and no real resolution.

Eventually, Meermin informed me that their central warehouse had indicated the order appeared to be lost, which explained the lack of tracking updates. At that point, after all the delays and uncertainty, I expected an immediate and clear refund offer. Instead, I was simply told they had submitted the invoice to initiate a claim and that they would notify me once they had more information.

For a premium-priced shoe company, this level of customer service is unacceptable. If an order is lost before reaching the customer, the customer should not have to keep chasing the company for updates or wait indefinitely while internal warehouse or carrier claims are handled.

Only after I escalated firmly did Meermin finally process the refund. While I do appreciate that the refund was ultimately issued, it was not done proactively, I had to go back and forth for days about this, and the overall handling of the situation was very poor. The company’s communication felt slow, impersonal, and reactive rather than professional or customer-focused. On too of that, responses from the tram were contradictory, they said it was 1) delivered, then 2) that it was on its way to the carrier, 3) that it was in transit, 4) directed me to contact the carrier myself (???) 5) then lost after firmly pressuring after almost a week of no updates. All of this, like I said, after sending over 10 emails and keeping tabs on it.

This felt like Meermin could not care less about me as a customer, and their attitude felt almost annoyed with my inquiries. Incredibly unprofessional.

This experience has completely changed my view of the brand. Meermin presents itself as a quality footwear company, but the customer service experience did not match that image at all. Based on this order, I would not feel comfortable buying from them again, and I would suggest you take your business elsewhere to companies such as Sebago with excellent customer service that reflect the investment.

In my opinion, Meermin needs to invest seriously in customer service, order tracking, and post-sale support. A good product is not enough when the buying experience becomes this frustrating.

Fantastic quality out of the box. Great looking shoe. Making belts that match color and material is also a fantastic addition. Gone are the days of trying to find belts that are similar color to your shoe. Comfortable without socks. For the price, it may be the best balance of quality vs cost. Would put it on par with similar shoes in the $500 range. Would buy again. Carrying protective bag was a nice little surprise too.

Shoes had some small scratches on the bottoms and a few imperfections in the leather. The box top was torn in two quarters and they were taped back together. I wondered if I actually received someone used shoes (returned pair). I wasn’t very happy with this experience!

I was there to buy Loafers. I got very good guidance and the person working there was super nice and respectful. The shoes are excellent quality. Overall I am super happy

Good! Kyle was great.

Another purchase. Amazing.

Very helpful service, answered all my questions, and great quality product!