Argie Reviews 

291
•
TrustScore 3 out of 5

3.0

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Rated 3 out of 5 stars

Really disappointed that my silvi laundry strips arrived in a plastic bag. My whole approach and intention on buying this item was the fact that has zero plastics and waste. By mailing it in soft plas... See more

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Rated 5 out of 5 stars

I have really struggled with hormonal acne and since realising that my normal pillowcase was harbouring so much bacteria I thought I’d give Argie a go. I’ve noticed that my face does not get as many b... See more

Company replied

Rated 3 out of 5 stars

I have a pair of Silvi branded charcoal pillowcases that I love, beautiful material, really well made. High quality. They have lasted and washed well. I ordered a pair of silver Argie branded pillow c... See more

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Rated 1 out of 5 stars

Not worth the money. - Took a while to arrive in Canada. - Competitors have better prices for even higher quality silk. - The zipper is fragile and about ready to come off. - The comforter cov... See more

Company replied

Company details

  1. Health and Beauty Shop

Written by the company

Transform your skin, hair and sleep with The Skin Sidekick. Made with silver, our satin and silk pillowcases are designed bacterial-free for healthier skin. Our pillowcases can have 1000x more bacteria than your toilet seat, shown to clog pores and trigger breakouts. Like an invisible forcefield, Argie's silver stops 99.7% of the nasties before they affect your skin.


Contact info

3.0

Average

TrustScore 3 out of 5

291 reviews

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1-star

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3.0

All reviews

(291)

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Rated 1 out of 5 stars

Not really so great at all.

The sheets pilled SO SO BADLY within 2 uses (the second wash), despite our machine having a special gentle function and using Silvi's own washing strips. Thankfully they were refunded but now the pillowcase has done the same thing and I can compare it to four others I have from Shhhsilk and Ecosa and these are so bad! Disappointing. Wish I hadn't purchased at all. The other ones I've had MUCH longer are FAR better. Also feel like it's done nothing for my skin.

March 4, 2023
Unprompted review
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Reply from Argie

Thank you for your feedback, K. We're sorry to hear about your experience. If you still haven't, please reach out to us at hi@mysilvi.com about your concern along with your order number. Thanks.

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Rated 4 out of 5 stars

Long wait, but worth it!

I haven’t receive my order! It’s going onto 3 weeks and when I reached out they said it’s on its way but I told them it’s been saying it’s in the same place since the day I ordered it. I wasn’t sure if it was were going to arrive! But, it’s did. Other than the long wait, the pillow covers are absolutely beautiful and it feels so smoky against my skin! The color of them are so vibrant and pairs up with my other sheets!

February 13, 2023
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Reply from Argie

Thank you for your feedback. We're sorry to hear about your experience. If you still haven't, please reach out to us at hi@mysilvi.com about your concern along with your order number. Thanks.

Rated 4 out of 5 stars

Quick to arrive

Quick to arrive, very soft, wish the washing instructions were easier but it’s not a huge deal.

February 27, 2023
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Reply from Argie

Thanks for your review. :)

Rated 5 out of 5 stars

Would buy again

I got the towel and a pillow case and I have really noticed a difference in my skin with less breakouts. I would 100% recommend to anybody struggling with breakouts to purchase at least the pillow case.

February 20, 2023
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Reply from Argie

Thanks for your review Annika!

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Rated 5 out of 5 stars

Great website

Great website, quick and easy ordering and my order was delivered ahead of schedule. Great product - I couldn’t be happier.

February 1, 2023
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Reply from Argie

Thanks for the review Craig!

Rated 5 out of 5 stars

I had a bit of trouble with the sheets…

I had a bit of trouble with the sheets and I had contacted the silvi team regarding the issue. They were extremely helpful and understanding and offered a quick solution I was happy with. I very much appreciate the quick responses. very satisfied with the outcome.

January 31, 2023
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Reply from Argie

Thanks Jessica!

Rated 5 out of 5 stars

Lovely luxurious products

I bought silk pillowcases and bamboo sheets.
Loving them both.. it all feels incredibly luxurious.
The silk pillowcase is heaven to sleep on.
Service and communication was excellent that would get 5 stars alone.

January 30, 2023
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Reply from Argie

Thanks Patricia, we're happy you're loving the products :)

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Rated 3 out of 5 stars

Ease up on the emails

Way too much spam. I got an email a day after placing the order until I unsubbed. I haven’t even opened the package I’m already over Silvi.

Edit: I've up the rating because of the genuinely good product. Would be 5 stars if the emails were to reduce to a reasonable amount

January 31, 2023
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Reply from Argie

Thanks for your feedback Jack, we will let the team know :)

Rated 5 out of 5 stars

Lovely and smooth to sleep on

Lovely product, quick to arrive. nice packaging - could do without the extra shrinkwrapped plastic round box.

January 26, 2023
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Reply from Argie

Thanks for the review Tania! We're working on a more sustainable packaging option :)

Rated 5 out of 5 stars

Absolutely amazing product

This product has been such an amazing experience for my daughter who has been struggling with her skin I would recommend it to everyone

January 31, 2023
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Reply from Argie

Thanks Lynda!

Rated 1 out of 5 stars

ordered in November, it’s January, never received order

Ordered in November and never received the product with horrible customer service assistance. They act like it’s no big deal that they took my money and never delivered a product

November 22, 2022
Unprompted review
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Reply from Argie

hi eric, we're so sorry that this is your experience! we have encountered some shipping issues out of our control, please let us know your order number and email so we can issue a refund.

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Rated 5 out of 5 stars

Great customer service

Great customer service, replied to problems quickly. Delivered very quickly without any problems. Very soft and luxurious, for me worth the money.
Only thing is that the size of the zip could be longer - it does fit a standard pillow case once it’s inside but it could be easier getting it in.

January 11, 2023
Unprompted review
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Reply from Argie

thanks for your feedback sarah, glad to hear you're loving it and we're working on fixing that zipper!

Rated 1 out of 5 stars

The case does not fit a standard…

The case does not fit a standard pillow. I find the vegan bamboo pillow case scratchy on my
Face.

December 30, 2022
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Reply from Argie

hi caroline! we're sorry that this is your experience, thank you for your review. we will keep this in mind for our future products :)

Rated 2 out of 5 stars

Nervously waiting with no idea of when this will arrive

Order was placed on 12th December. Order seems to be going nowhere. Haven’t had any updates. EVRI states “we’re expecting it” and has been for a while. Worried this won’t be here for Christmas

December 12, 2022
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Reply from Argie

Hi Nick, thanks for your feedback! Apologies for the delay on your parcel, it does however look like it won't arrive for Christmas (we're so sorry about this!). Please send us an email at hi@mysilvi.com if you still haven't heard anything next week!

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Rated 1 out of 5 stars

I placed an order on November 20 and as…

I placed an order on November 20 and as of December 8 they still were on the way to USPS. It never made it to USPS even as of today, almost 30 whole days later. The product itself might be great, their customer service was nice enough to immediately refund me when I told them about it, but their business model of using third party logistics team (OSM Worldwide) is such a bad idea. When they stop relying on that 3PL, they might actually go somewhere. You can barely find tweets related to the product, which doesn't bode well, nor many youtube reviews either. Sorry Max Hertan, you might be obsessed with efficiency, but you phoned this one in.

December 20, 2022
Unprompted review
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Reply from Argie

Hi there, thanks for sharing your review. We're really sorry that this happened and unfortunately, it is beyond our control. We're looking into a better solution in the future!

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