Really disappointed that my silvi laundry strips arrived in a plastic bag. My whole approach and intention on buying this item was the fact that has zero plastics and waste. By mailing it in soft plas... See more
Company replied
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See what reviewers are saying
I have really struggled with hormonal acne and since realising that my normal pillowcase was harbouring so much bacteria I thought I’d give Argie a go. I’ve noticed that my face does not get as many b... See more
Company replied
I have a pair of Silvi branded charcoal pillowcases that I love, beautiful material, really well made. High quality. They have lasted and washed well. I ordered a pair of silver Argie branded pillow c... See more
Company replied
Not worth the money. - Took a while to arrive in Canada. - Competitors have better prices for even higher quality silk. - The zipper is fragile and about ready to come off. - The comforter cov... See more
Company replied
Company details
Written by the company
Transform your skin, hair and sleep with The Skin Sidekick. Made with silver, our satin and silk pillowcases are designed bacterial-free for healthier skin. Our pillowcases can have 1000x more bacteria than your toilet seat, shown to clog pores and trigger breakouts. Like an invisible forcefield, Argie's silver stops 99.7% of the nasties before they affect your skin.
Contact info
Australia
- hi@meetargie.com
- meetargie.com
3.0
Average
291 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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I thought pillow covers would come with…
I thought pillow covers would come with the sheets and duvet cover for that price. Over priced for everything to come. individually
December 12, 2022
Reply from Argie
Hi Thomas, thanks for your review! We believe our products are of high quality, treated with Silver Ions and are made from 100% silk, we also do offer bundles that come with the sheet sets, duvet covers and pillowcases!
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Not as shiny/smooth as I anticipated
Not as shiny/smooth as I anticipated. Otherwise fine but I suspect the girls I bought them for will be unimpressed.
December 19, 2022
Reply from Argie
Hi Joule, thanks for your review! Our bamboo range is definitely a touch less silkier than our silk products, but they both are anti-bacterial and hold the same properties for skin and hair :)
Great website, even better pillowcases!
The website and everything about it was easy and simple to use. I had debated getting these pillow cases for a few years now and finally bit the bullet due to the Black Friday deals.
November 26, 2022
Reply from Argie
Hi Kaitlyn, thanks for the review! We hope you love them :)
Great idea but lots of pilling
I love the idea of the products but unfortunatlely the bamboo sheets and pillowcases we purchased started pilling after the first wash.
November 30, 2022
Reply from Argie
Hi Phoebe, we're sorry that this is your experience. If you haven't already, please email us at hi@mysilvi.com with your order number and we can offer a replacement!
The Pillow Case lost it's silkiness…
The Pillow Case lost it's silkiness after the first wash (yes I followed the washing instructions). It's still nice to sleep on, but expensive for what it is. Some of the threading has come off from inside the case.
November 30, 2022
Reply from Argie
Hi Cat, thanks for your review! We're sorry to hear this, if you haven't already feel free to email us at hi@mysilvi.com with your order number and we can offer a replacement or refund under our 100 night guarantee :)
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I ordered on November 24th and I have…
I ordered on November 24th and I have not received anything. My credit card was charged for the full amount, yet it has been over three weeks and I have not received the items. The email says they were shipped and would take at most 5-7 days, but it has been over three weeks. I have sent multiple emails asking g for updates and I am told it will be here. These were Christmas presents and with Christmas less than a week away I am worried I will not have anything for these family members.
November 24, 2022
Reply from Argie
Hi Jill, we're so sorry that this is your experience and understand how frustrating it is. If you would prefer, feel free to email us again and we can offer you a refund instead.
I ordered my sheets on early November
I ordered my sheets on early November. They have been in Bew Jersey since November 24. I have been charged for them
However, customer service has been great!
December 17, 2022
Reply from Argie
Hi Renee, we're so sorry that this is your experience! We're trying our best to get to the bottom of this. If you haven't already, please email us at hi@mysilvi.com with your order number and we can issue a refund.
Places an order 11.27.22 and it is now…
Places an order 11.27.22 and it is now 12.17.2022 and I haven’t received my items.
December 17, 2022
Reply from Argie
Hi, we apologise for the delay! If you haven't already, please email us at hi@mysilvi.com with your order number and we can issue a refund.
I placed my order over a month ago and…
I placed my order over a month ago and I'm still waiting for it to arrive. I've spoken with customer service and it's a logistics issue but geez!
November 18, 2022
Reply from Argie
Hi, thanks for reaching out to us. Unfortunately it is beyond our control at the moment, however we are trying our best to resolve the issue and get the parcel to you as soon as we can. We're so sorry for the inconvenience!
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I haven’t received my order
I haven’t received my order, and I haven’t received any communication about it. Pretty frustrating. When I reached out after 2 weeks I was told it was held up in customs, but the tracker says it was in New Jersey, so…? Then nothing.
November 25, 2022
Reply from Argie
Hi Cara, apologies for the delay! We're trying to resolve this to get your parcel out to you as soon as we can. If you would like, we can organise to issue you a refund, let us know!
Great quality product and the customer…
Great quality product and the customer service was incredible. Definitely recommend!
November 25, 2022
Reply from Argie
Thank you for the kind words, Gemma!
Best bedding company ever!
Bought my pillowcase a while back and recently got gifted their duvet cover for my birthday. They're so soft and cooling. Perfect for the summer.
December 14, 2022
Unprompted review
Reply from Argie
Happy birthday Will! And thank you for the review :)
Reply from Argie
Thanks for the review Riley :)
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Pay attention to care instructions
Good instructions provided. My only wish would be that it came with a sample of pH neutral detergent to allow to wash and start using right away. It took me a few days to find the pH information for the laundry soaps we had on hand (none were neutral unfortunately).
December 15, 2022
Reply from Argie
Hi there, thank you for sharing! We're working on expanding on laundry strips outside of Australia so you can try them out too :)
Didn’t get my order
December 15, 2022
Reply from Argie
Hi Shawn, apologies for the delay on shipping. Please email us at hi@mysilvi.com if you would to arrange a refund.
I still haven't received my order
I still haven't received my order, it's been a month. Customer service said "it must be stuck in customs like the rest." Cool.
December 10, 2022
Reply from Argie
Hi Shalene, we're really sorry that this is your experience. We're working hard to resolve these delays, if you would like a refund please let us know and we can organise it!
Still haven't received my order from…
Still haven't received my order from November 21st.
November 21, 2022
Reply from Argie
Hi Susan, we apologise for the delay. If you haven't already, please email us at hi@mysilvi.com and we can organise a refund.
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The item has not been received
The item has not been received. It's been 2 weeks since shipment. The order was shipped on the 28th of November, it is now Dec 13th. It hasn't reached the USPS yet, it's been stuck in a holding location this entire time according to the tracking link. Customer service responded quickly but has not provided a solution.
December 13, 2022
Reply from Argie
Hi there, thank you for your review. We understand that this is frustrating, but unfortunately the shipping delay is beyond our control. We're working hard to resolve this! Please let us know, if you would a refund and we can organise this for you.
Good customer service
I had a great customer service! After i receiveid a broken pillowcase, the team sent me a new one super quickly! Love my new pillowcase!
December 12, 2022
Reply from Argie
Thanks for the review Eve!
Suoer Slow Delivery
I have not yet received the pillowcase - it has been over 2 weeks since I ordered. Very disappointed.
December 12, 2022
Reply from Argie
Hi there, we're so sorry that this is your experience. We're working hard to get the parcel out to you as soon as we can. If you would prefer a refund, please let us know by sending an email to hi@mysilvi.com and we can organise this.
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