Cleo is top shelf compared to successful stocks doing extremely well and that says m alot.Even though im going through the motions I can say cleo is the first and only choice to rock with believe me a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Meet Cleo, an A.I. assistant for your money. Cleo securely connects your bank account and allows you to keep track of your spending, budgets, bills and much more.
Contact info
Telephone House, EC2A 4NG, London, United Kingdom
- team@meetcleo.com
- meetcleo.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This app helps you stay on top of your…
This app helps you stay on top of your goals budget and will let you know when your doing outrageous spending!
Unsolicited marketing emails and…
Unsolicited marketing emails and abysmal response from their compliance team. Absolutely disgusting, company deserves to be shut down.
The fees is a bit much
The fees is a bit much. I say only get Cleo if you really need the money. It’s a setup to get you to spend your money every month. Go with Dave $1 a month fees are what you can pay
Cleo is witty
Chatting with you, is like, messaging one of my best friends or a cool older brother...
It’s a good app and helps work on your…
It’s a good app and helps work on your credit very good options available
Always there when I need you
This app is amazing
This app is amazing. I would advise everyone to give it a try
I like that I can get my money fast and…
I like that I can get my money fast and choose my repayment date
Cleo came in clutch!
The app. was easy to use and received the cash advance i needed immediately, and the advance amount i am eligible for was raised immediately after I paid my advance back which is very helpful.
Cleo is the worst advance company ever!
Cleo has become one of the most frustrating AI cash‑advance apps I’ve ever used. I’ve been with them for over two years, and while the service started out great, the recent changes have made it nearly impossible to use.
They now break advances into daily $100 increments, each tied to a $10.99 repayment fee. I was offered a $500 advance on Saturday, but by Tuesday the app refused to release the final $100 because of their new rule preventing advances within three days of a repayment date. This makes no sense, especially since my pay dates are the 10th and 25th, and my repayment schedule should align with those dates—not arbitrary restrictions.
They also removed the option to extend repayment dates, which had been available on demand. On top of that, they charge a $14.99 monthly fee on top of everything else.
Because of these practices, I’m preparing a class‑action lawsuit against Cleo and their partner, WebBank. If anyone is interested in joining, you will be notified by the Court once filings begin. I closed my account yesterday, and now they’re telling me it may take up to 45 days for the remaining $100 in my balance to be returned. After everything they’ve put customers through, the delay is unacceptable.
Well first they make it kinda fun
Well first they make it kinda fun . Than bang I still can’t get advance it been year n I still trying . But I stilll given 4 starts bc the app set up good.
This is a scam -read carefully
I started to sign up for an account in order to get a small cash loan. I was presented with memberships starting at $5.99 a month. That was deducted from my bank before I agreed to the loan. My application clearly stated I get paid once a month, for pay back purposes. Then they offered to lend me $40, with another fee of $6.99, unless I wait 3-4 business days. Then a pay back date of the 20th. I cancelled it all. Scam
It’s been cool for me
CleoAI’s customer service is TERRIBLE
CleoAI’s customer service is shockingly incompetent. Repeatedly failed to resolve basic issues, provided contradictory or irrelevant responses, and wasted an unreasonable amount of my time. There is no accountability and no apparent understanding of their own product. This level of support is unacceptable for any serious company. Avoid unless you’re prepared to get zero help when something goes wrong.
Cleo is the best advance app
Cleo is the best advance app, in my opinion. She’s always got my back in a pinch, never causes me bank fees and allows me extra time to make my repayment in a pinch.
Made me realize what i spend
6 months now and I have been using…
6 months now and I have been using y'all for a minute, however 6 months now I can ling in and you're taking from my checking 14.99, 8.99 and 5.99 hell I'm the one giving you an advance, I think you folk are rio offs I want all fees you've charged ppl UT back into my checking all 6 months freaking flucking 6 months now yesterdaru
Cleo helps me with my finances
Cleo helps me with my finances. Calculating what I am overspending on and what paid apps I can cancel to save money. Helps me raise my credit score with tips on how to do it. I have tried other apps similar to Cleo and Cleo is the one I am fully satisfied with.
She’s always right on the money and…
She’s always right on the money and will back you even when you failed to keep up with your terms for a long period of time
I don't like the language
I don't like the language. I can cuss with the best of them, but this seems a bit unprofessional.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








