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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the application for its user-friendly interface and helpful features, particularly its ability to provide cash advances and assist with financial management. Many people appreciate how the app helps them track spending, budget effectively, and even build credit. The ease of obtaining cash advances and the quick processing times are frequently highlighted as significant benefits. However, some customers expressed dissatisfaction with the payment process and customer service. There were mentions of issues with early debits, unexpected subscription charges, and difficulties in receiving refunds. Additionally, a few people found the pricing structure to be expensive, citing various fees and subscriptions that made the service less appealing.

What people talk about most

Application

Reviewers mention positive feedback about the app. Many find it easy to download and use, praising its... See more

Payment

Customers consistently note ambiguous experiences with payment. Many reviewers appreciate the ease and speed... See more

User experience

Consumers generally find the user experience to be positive. Many reviewers praise the app for being easy to... See more

Customer service

People report ambiguous experiences with customer service. Many customers appreciate the help received,... See more

Price

Customers had ambiguous experiences with price. Many reviewers expressed dissatisfaction with high fees, such... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Cleo is top shelf compared to successful stocks doing extremely well and that says m alot.Even though im going through the motions I can say cleo is the first and only choice to rock with believe me a... See more

Rated 5 out of 5 stars

The quiz game that you guys have every week are enjoyable lol. I pay alit of attention to the repetitive things I spend my money on daily so to get these answers wronge when I absolutely no I’m right... See more

Rated 5 out of 5 stars

Where's there's great opportunities to explore the Cash Advance wave. Okay 👍 cleo company is great, I'm digging my interests more in budgeting and saving. To borrow the rush in making the payment on... See more

Rated 5 out of 5 stars

I've heard a lot of people talking about the Cleo Money app but I didn't think it would work for me so I waited and I started hearing about more App about getting advanced pay without paying so much... See more


Company details

  1. Alternative Financial Service
  2. Financial Institution
  3. Non-Bank Financial Service

Written by the company

Meet Cleo, an A.I. assistant for your money. Cleo securely connects your bank account and allows you to keep track of your spending, budgets, bills and much more.


Contact info

4.1

Great

TrustScore 4 out of 5

4K reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Your cash advance go to!

The quiz game that you guys have every week are enjoyable lol. I pay alit of attention to the repetitive things I spend my money on daily so to get these answers wronge when I absolutely no I’m right make my laugh! Cool incentives on the cash advance boost, ide recommend this app to all my friends

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

I felt like Cleo was a friend.

I felt like Cleo was a friend who was doing amazing with their finances trying to help me. They were open and honest and also made a joke of it. It make me want to be honest about my finances and make better choices.

February 1, 2026
Unprompted review
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Rated 1 out of 5 stars

Cleo is good for loans or should I say…

Cleo is good for loans or should I say lending pennies and stealing money and false credit reports but note fyi she will put lies on your credit report she said I made no payments in July and Sept when in fact in July she took two payments from my account 1 for $9 and then minutes after she took $10 but on my score she has $9 next to balance but says 0 paid..but took $19 total that day the extra $10 is stealing, liar and thief.

July 17, 2025
Unprompted review
Rated 4 out of 5 stars

Cleo well were do I start they have…

Cleo well were do I start they have been vary helpful most of the time but some time they can be annoying but more my folt then theirs like did not get money when I needed it lol or wanted it but all and all helpful they help me go over me spending my dose and well why the you know what did you do that and they always try to keep a good attitude and make it fun.

February 1, 2026
Unprompted review
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Rated 5 out of 5 stars

Love It

Love It they very respectful they get they always helping me out a lot I love it I wish I would been with them longer than this but I'm with them now thanks guys

October 15, 2025
Unprompted review
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Rated 5 out of 5 stars

bestie

cleo is the mean best friend i’ve always needed

January 27, 2026
Unprompted review
Rated 1 out of 5 stars

Poor taste and poor bag fit

Purchased 3 to use when my daughters and I go to a festival. The bottles really make water taste bad….I’ve tried all different types of water, but it doesn’t make a difference. Carrying bags don’t hold an iPhone 17. I don’t even want to give them to my daughters now. Unable to return 2 unused bottles because they will only accept returns for manufacture defects.

January 25, 2026
Unprompted review
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