Megazip Reviews 

2,386
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 172 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find it easy to order, often locating hard-to-find or discontinued parts with clear diagrams and a wide selection. Many people praise the fast delivery and excellent packaging, ensuring items arrive in perfect condition. Reviewers also appreciate the attentive customer service, quick responses, and helpfulness, especially when tracking orders or dealing with inquiries. However, some customers also noted unexpected changes in shipping costs after placing their orders, sometimes leading to significant additional payments. A few other people felt that delivery times were occasionally longer than anticipated or that tracking information was not always accurate. Additionally, a small number of reviewers experienced receiving incorrect parts or items that did not fit their specific vehicle model.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting the availability of genuine, hard-to-find... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the fast shipping and prompt... See more

Order

Consumers generally report positive experiences with the ordering process, highlighting ease of ordering,... See more

Service

Customers consistently note positive experiences with service, praising the excellent and caring assistance,... See more

Price

Reviewers highlight ambiguous aspects of price, with many finding parts at great prices, often cheaper than... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to order, you have the diagrams for everything on my bike. No problems with payment. Packaging is great, have orderer twice from you and the box gets on perfect condition, with an excelent... See more

Rated 5 out of 5 stars

Clutch Set, Starter, Suzuki were ordered from Japan to South African, Cape Town. Shipment was done within 7 working days and the parts arrived a week later. We used Fedex for shipping. Parcel and part... See more

Rated 5 out of 5 stars

Ive ordered now 3 times, parts for yamaha jetski one part was a cylinder head which was shipped to ireland Can't recommend them enough 3 orders all came within 2 weeks of ordering them Customer... See more

Rated 5 out of 5 stars

This isn't the first time I've purchased from Megazip, and it won't be the last. This time, it's from Japan to the always bureaucratically complex Argentina via state postal services. Even so, it alwa... See more


Company details

  1. Auto Parts Store

Written by the company

Megazip is #1 source of new genuine oem parts at discounted prices for major car, powersports, motocycle and outboard brands. Detailed diagrams & catalogues. Fast worldwide shipping to your door. Easy to find & order parts online.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 70% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(2,386)

186 reviews in the last 12 months

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Rated 5 out of 5 stars

Really Great service

Really Great service! Bought from them several times(Honda parts), can't say anything negative about this company, really really happy with the service and follow through the whole shipment. I will continue buying from them.

July 8, 2025
Unprompted review
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Rated 5 out of 5 stars

Seems sketchy but it turned out well.

I know, this site seems sketchy but they had my part for half of what Japan had it for so I took a chance. It paid off as they did ship the part and it arrived in good order and it was correct in all dimensions. Tariffs may kill this site for the USA but it was good for me.

July 4, 2025
Unprompted review
Rated 3 out of 5 stars

I use the services for the third time

I use the services for the third time. Pros - all spare parts for quite rare Toyota and Honda models are available. Reasonable prices. Good work of managers, they answer all questions. Cons - very long. The actual period from payment to receipt is several weeks. And in the last order Order No. 658400-5
Placed 20 Jul, 23:12
the cost of delivery unexpectedly changed from 40 to 200$. A week after payment. And the period from 7 to 15 days. and today is August 2, and the goods have not been sent yet. Therefore, when you pay for the goods, be prepared that the conditions may change for the worse.

August 5, 2024
Unprompted review
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Reply from Megazip

Dear Eduard,

Thank you for taking the time to share your detailed feedback and for choosing our services for the third time. We truly value your loyalty and appreciate your honest input.

We sincerely apologize for the inconveniences you’ve experienced with the delivery timeline and the unexpected change in shipping costs.

Here's what happened: our website calculates the shipping cost based on the physical weight of the items and destination. However, shipping companies, such as FedEx, also apply dimensional (DIM) weight — which reflects the space the parcel occupies in transit. If the DIM weight of a parcel exceeds its physical weight, FedEx calculates the shipping cost based on the DIM weight. And to make sure our customers are ware of this, we have this info posted on our website: https://www.megazip.net/information/shipping_and_delivery

As of today, this issue has been resolved. Your order will be shipped asap. The tracking ID number will be emailed shortly. If there’s anything we can do to assist you further or to make this experience right, please don’t hesitate to reach out to us directly.

Thank you again for your patience and understanding.

Sincerely,
Megazip Team

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Rated 5 out of 5 stars

Yamaha MT-10 parts

Easy to order. Ordered engine cover plug with o-ring and foot peg bracket. Parts arrived promptly. Would recommend MegaZip 👍🏻👍🏻

July 30, 2025
Unprompted review
Rated 5 out of 5 stars

My experience was very good

My experience was very good , the parts were easy to order , genuine Yamaha parts. Communication was very good, and all my requests were met with professionalism.
Thank you
Craig

July 25, 2025
Unprompted review
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Rated 5 out of 5 stars

I’ll never use any other supplier again

I placed two orders a few days apart on a range of engine and electrical parts for an old Honda. The prices in the UK were double so I was initially dubious but within a fortnight all parts arrived, beautifully packaged and original in OEM factory labelled bags.
A worthwhile note is the website makes shipping from your preferred warehouse when placing parts in your shopping basket. I made sure to order all parts from the Japanese warehouse. I think this made the difference in service as a few reviews state poor customer service. Alternative warehouses are in the US and UAE…why would anyone ever try ordering Japanese motorcycle parts from the UAE?
I had a good experience with Megazip. Order your parts direct, instead of chancers like Wemoto or CMSNL. From those two I’ve had hit and miss service and communication, with my last experience being disgustingly bad customer service.

July 18, 2025
Unprompted review
Rated 5 out of 5 stars

OEM parts with very good packing

OEM parts with very good packing. Great communication with the customer service that changed my order as requested.
But I hope the packing will be faster next time: it took one week for packing and two days for delivery.
many thanks.

July 21, 2025
Unprompted review
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Rated 5 out of 5 stars

Great service

Great service, fast delivery compared to other options that were available. 2 weeks from Japan to Australia. Nice easy process, I would be using there services again.

July 22, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent products and service.

Excellent products and service (yamaha bike parts). I bought a range of parts, from different components on my motorcycle, mostly parts that wear quicker than others. I was expecting some “on backorder” corrections on the invoice for the above reasons. Nope, they had them all, proving their stock management systems are first rate, backed by a confident and cordial market face.

July 11, 2025
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Rated 2 out of 5 stars

Parts showed in stock when order was…

Parts showed in stock when order was placed- two days later they contact and some of the parts back ordered 3 weeks. Tried to cancel the complete order. They would not let me. Instead refunded me the cost of back ordered parts at the current exchange rate. Which I lost a few bucks on. Then Took 8 days for parts that were in stock to be packaged and shipped. Then another 5 days for arrival. The Part that did show up was what I needed and works fine. Not impressed with the slow shipping of in stock parts- if you need parts within a week- do not use this site- I will not order from them again.

July 2, 2025
Unprompted review
Megazip logo

Reply from Megazip

Dear Scott,

Thank you for sharing your feedback and thoughts regarding the shipping timeframe. We completely understand how you feel, and we sincerely apologize for any inconvenience this may have caused. We recognize that spare parts are often needed urgently, and we strive to ensure quick and efficient delivery for all our customers.

Here’s what happened: our website does not display real-time stock availability, since we supply over 10 million parts. While you can place an order online, we verify stock levels before finalizing and processing it. To ensure accuracy, we review every order in this manner before forwarding it to the supplier. We’ve included this information on our website to maintain transparency and keep our customers informed.

Normally, it takes up to 6 business days to collect parts from the supplier’s warehouse, pack the parcel, and ship it to you. This time, it took a few extra days to collect the necessary part. We truly appreciate you bringing this to our attention.

We understand this situation is not ideal, but we hope you’ll give us another opportunity to serve you in the future. For further details, please check your Megazip account.

Megazip Team

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