Megazip Reviews 

2,386
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 172 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find it easy to order, often locating hard-to-find or discontinued parts with clear diagrams and a wide selection. Many people praise the fast delivery and excellent packaging, ensuring items arrive in perfect condition. Reviewers also appreciate the attentive customer service, quick responses, and helpfulness, especially when tracking orders or dealing with inquiries. However, some customers also noted unexpected changes in shipping costs after placing their orders, sometimes leading to significant additional payments. A few other people felt that delivery times were occasionally longer than anticipated or that tracking information was not always accurate. Additionally, a small number of reviewers experienced receiving incorrect parts or items that did not fit their specific vehicle model.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting the availability of genuine, hard-to-find... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the fast shipping and prompt... See more

Order

Consumers generally report positive experiences with the ordering process, highlighting ease of ordering,... See more

Service

Customers consistently note positive experiences with service, praising the excellent and caring assistance,... See more

Price

Reviewers highlight ambiguous aspects of price, with many finding parts at great prices, often cheaper than... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to order, you have the diagrams for everything on my bike. No problems with payment. Packaging is great, have orderer twice from you and the box gets on perfect condition, with an excelent... See more

Rated 5 out of 5 stars

Clutch Set, Starter, Suzuki were ordered from Japan to South African, Cape Town. Shipment was done within 7 working days and the parts arrived a week later. We used Fedex for shipping. Parcel and part... See more

Rated 5 out of 5 stars

Ive ordered now 3 times, parts for yamaha jetski one part was a cylinder head which was shipped to ireland Can't recommend them enough 3 orders all came within 2 weeks of ordering them Customer... See more

Rated 5 out of 5 stars

This isn't the first time I've purchased from Megazip, and it won't be the last. This time, it's from Japan to the always bureaucratically complex Argentina via state postal services. Even so, it alwa... See more


Company details

  1. Auto Parts Store

Written by the company

Megazip is #1 source of new genuine oem parts at discounted prices for major car, powersports, motocycle and outboard brands. Detailed diagrams & catalogues. Fast worldwide shipping to your door. Easy to find & order parts online.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 70% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.4

All reviews

(2,386)

186 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent service. Part came quickly considering from JPN to UK and within given timeframe and well packaged. Website is really easy to use.

June 25, 2025
Unprompted review
Rated 5 out of 5 stars

Megazip is a truly customer focused…

Megazip is a truly customer focused organisation. It's the only parts organisation that i have found truly deserves a five star. They were very pro active in engaging me. And accommodated additional changes I made to my order to ensure I had what I needed. They stand out for this.

July 16, 2025
Unprompted review
Rated 5 out of 5 stars

Toyota Tacoma Sport 2013

This is the third time I order items from Megazip for my Toyota Tacoma Sport 2013. This time I needed to replace the headlights bulb and I couldn’t find the spare part here in Kuwait (Tacomas are not sold by Toyota in the Middle East which makes finding spare parts very hard), so I found and ordered the part from Megazip and in two weeks time I received and installed it and the problem was fixed. Big thanks for Megazip!

July 7, 2025
Unprompted review
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Rated 5 out of 5 stars

Honda Goldwing GL1500

Finding the part in the diagram helps with working on the bike. The price is good and its the genuine part. Shipping from Japan to Australia is fast and not that expensive so Megazip will be top on the list for the up coming carburettor job. Thanks Jason Hewlett

July 10, 2025
Unprompted review
Rated 1 out of 5 stars

Extremely Disappointed

Extremely Disappointed – No Response, No Shipment, No Accountability

I placed an order on June 16 (Order #1439273-1) through the MegaZip website. At the time of purchase, the delivery estimate clearly stated handling in 4–7 business days and shipping in 2–5 business days, with a total expected delivery between June 24 and July 2.

Shortly after, I was told one item was low in stock — which I accepted — and was assured the rest would be shipped soon. Since then, no updates, no tracking number, no shipping confirmation — nothing.

I sent a follow-up email with all details on June 27 and even explained the urgency (my car is still in the workshop waiting for these parts), but not a single response so far. This is completely unacceptable for a company that claims to offer reliable international service.

I live in Qatar, and I used a Dubai shipping address just to speed things up based on the delivery promise on their site. Now the person who was supposed to collect the package is leaving Dubai on July 1, and I’m left with no solution and no support from their team.

Avoid ordering from here if your time and communication matter. Very unprofessional handling of orders and customer service.

June 28, 2025
Unprompted review
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Reply from Megazip

Dear Mohamed,

Thank you for reaching out and sharing your experience. I am truly sorry for the frustration and inconvenience you’ve faced with your order.

First, I want to acknowledge the urgency of your situation and the impact this delay has had on your car repair. We understand how frustrating it must be to wait for these parts, especially when you’ve gone out of your way to expedite the process by using a Dubai shipping address.

After reviewing your order, I can confirm that there was an unexpected delay with one of the items in your order due to low stock. While we did notify you of this issue, I fully understand that the lack of follow-up is unacceptable. We've already escalated this to the shipping carrier. You'll have the tracking ID # shortly. Please find more information in your Megazip account.

Sincerely,
Megazip Team

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Rated 1 out of 5 stars

GUYS be aware before buying

GUYS be aware before buying . Order nb 1441628-3 please please read all the 1 star reviews . My problem is EXACTLY the same as all the other bad reviews . They asked me for an additional 150$ to ship the order 1 week later .when I told them to cancel the order they offered me a a discounted amount and when I threatened to dispute the order they refunded me the order less 14$ !!!!! So they stole . Currently my bank is taking that 14$ back from them. The point isn't the 14$ it's their unethical tactics to STEAL . Steer away !!!!!

June 11, 2025
Unprompted review
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Reply from Megazip

Hello,

Thank you for your feedback.

It is fair that you feel this way, and we sincerely apologize for any inconvenience this may have caused. Here’s what happened: our website calculates delivery costs based on the physical weight of the items ordered and the destination. However, carriers like FedEx and DHL also factor in dimensional (DIM) weight when determining the final shipping cost. To ensure accuracy, we review every order like this before passing it on to the supplier. To keep our customers informed, we have included this information on our website for transparency.

Additionally, we have processed your refund correctly, and the specified amount has been refunded. Please note that any currency rate fluctuations or bank fees incurred are separate from our process and can be addressed directly with your bank. Normally, if the service is not provided, banks refund or compensate for the exchange fee in full. Hope this resolves the matter. Please find more information in your Megazip account.

Sincerely,
Megazip Team

Rated 5 out of 5 stars

Top Customer Service

The team at Megazip tracked down a part for my Goldwing from one of their many supply warehouses around the globe. They not only found the part but at a discount from original quote and refunded the difference in a timely manner. They always kept me informed from start to finish. I would definitely use Megazip again. Thank you!!

June 24, 2025
Unprompted review
Rated 5 out of 5 stars

I had an amazing experience

I had an amazing experience with them. They helped me out a lot with customs, packaged everything how it’s supposed to be. And the delivery was fast and on time with accurate tracking. Would recommend to anyone! Also the prices are great.

June 1, 2025
Unprompted review
Rated 5 out of 5 stars

I ordered parts for my Yamaha…

I ordered parts for my Yamaha motorcycle. The prices were very reasonable compared to other sites as was the shipping cost. After I placed my order I saw something else I wanted and I messaged them and they added the new items to my order and sent me an invoice for the extra amount. I received genuine Yamaha parts with part numbers and yamaha labels. Delivery was very quick. Overall I am very impressed with the price and the service. I will definitely order from them again.

June 11, 2025
Unprompted review
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Rated 5 out of 5 stars

Toyota parts.

It is a real pleasure to buy from these professionals.
I had support from the staff during the ordering process until I received the parts. This time it was Katherine K.
The parts are original and arrived undamaged although they were oddly sized, body parts.. I recommend them to everyone and I will gladly buy from them again.

June 18, 2025
Unprompted review
Rated 5 out of 5 stars

definitely the best

I would like to mention that this is not my first purchase, but in the rush of work I don't have time to leave a comment, I am delighted with these people and the parts, as well as with Megazip's service, the parts are original and of high quality, the service of the operator is phenomenal, I am very satisfied, today I received the flywheel bearings for my Yamaha xj 900 from 1985. It is only important that you know what you want, you can find everything else on their website.

June 17, 2025
Unprompted review
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Rated 4 out of 5 stars

Appears to be right part

Not impressed with communication.However did receive the a timely manner and appears to be the correct part however have not attempted to install yet

June 12, 2025
Unprompted review

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