Melloty Reviews 7

TrustScore 3.5 out of 5

3.7

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Company details

  1. Cell Phone Accessory Store

Written by the company

Founded in 2018, MELLOTY reimagines phone cases—not as a divide between technology and life, but as a stylish medium that seamlessly blends into daily life. Guided by the core philosophy of “Smart Luxury”. Dual-layer design with anti-fade technology and drop-resistant protection. Whether for CBD professionals or weekend market lovers, MELLOTY’s modular designs adapt to the diverse life scenes of urban dwellers. Every stitch is rigorously tested for 72 hours in our Toronto studio, ensuring our tech accessories quietly yet powerfully declare your sophisticated style.


Contact info

3.7

Average

TrustScore 3.5 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Shady

Went to leave a 1 star review under a product because the snap version of the phone case is so difficult to remove I almost had to break it to get it off. The review posted, I refreshed the page, and it was gone. The sent me an email to confirm it was me that wrote the review, made me give my data to yet another random website AND the review is still not posted.

October 25, 2025
Unprompted review
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Rated 5 out of 5 stars

Beautiful Design and Helpful Support

I recently upgraded my phone and needed a case. I’ve spent up to $90 on single cases from big brands before, only to have them break or feel flimsy. I found Melloty while looking for something cute but classy and I’m so glad I did.
The Heaven design is absolutely beautiful, and even though I accidentally ordered the wrong model, I could tell right away how solid and well made the case was!It feels much more protective than other cases I’ve tried.
Their customer service has also been amazing so far, they were really kind and offered to send me the correct case, which I really appreciated. And know most other brands wouldn’t have done the same.I’d honestly recommend Melloty to everyone they deserve much love!

September 25, 2025
Unprompted review
Rated 5 out of 5 stars

Premium products

I ordered the wrong piece, but Melloty was so helpful and professional to send a new piece. It was my mistake at first.

I love the designs. Melloty has many beautiful, trendy and artistic pieces of cases. They are premiums and durable, and even better than some other brands in the market. It’s worth owning a Melloty product!

September 14, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant customer service

Accidentally ordered the wrong size, and after talking to customer service, was instantly offered a replacement in the correct size, despite the error being on my end.
Thank you to the company for sorting out my issue so promptly and especially the customer service team for offering a brilliant solution to keep me a happy customer

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Great product, Great customer service

Bought the riviera AirPod case and it is absolutely gorgeous. Amazing customer service that really answered all my questions. It is a small business and I had never heard of it so I was quite skeptical but it was an amazing experience. One piece of advice I did find the AirPods 3 case a tad to big for the fit but I put a sticky tab on it and gave it a drop test and it is quite safe.

August 28, 2025
Unprompted review
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Rated 1 out of 5 stars

The quality is a joke

The quality is a joke! feels like a £1 phone case

June 6, 2025
Unprompted review
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Reply from Melloty

Hi Ali,

Thank you for your feedback, and we're truly sorry to hear that you were disappointed with the case.

We’ve already looked into your order and have reached out via email to offer a solution. At Melloty, we care deeply about both design and quality, and we're actively working to ensure every product meets our standards.

That said, if a customer ever receives something that feels below expectations, we're always here to help. We hope to turn this around for you soon.

Warm regards,
The Melloty Team

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