GovX is a great place to get tickets and merchandise at a discounted cost, with no added fees. The only thing is I wish I could order based on the seating chart of the venue instead of ticket type.
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Review summary
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Easy online order. etickets were delivered immediately. But MemberDeals showed an “average retail price” of $14.95 but no actual redemption value. Absent any other info, I assumed the redemption value... See more
Company replied
Keep on getting error when trying to book hotel reservations specifically when submitting payment. Would get error saying reservation dates didn’t match search dates and price error. Had to try thre... See more
Company replied
It took me a couple of tries to narrow the search down to the location I wanted. Once that happened I found a very good hotel at a considerable discount.
Company replied
Company details
Written by the company
MemberDeals is the leading travel and entertainment corporate benefits program that offers exclusive discounts to theme parks, hotels, attractions, events, movies and more.
Contact info
United States
- memberdeals.com
3.7
Average
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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It was not worth buying
It was not worth buying. The total for the tickets and some snacks came out to $72. I had bought the black tickets on here for $25 and went back to apply the tickets and it came out to $55. I ended up paying $8 dollars more because of that.
August 1, 2026
Unprompted review
Reply from MemberDeals
Thank you for sharing your feedback. We're sorry to hear that the savings did not meet your expectations.
Movie ticket pricing can vary based on the theater, showtime, location, and any additional concessions or fees applied during checkout. We understand it can be frustrating when the final amount ends up being more than anticipated.
If you'd like, please provide your order number and additional details about the purchase, and we'd be happy to review the transaction to ensure everything was priced correctly.
Thank you for giving us a try, and we appreciate your feedback as it helps us improve the experience for all of our members.
Charged immediately for unfillable order
I purchased 4 tickets for the Philidelphia Zoo through the NEA teacher discount. The charge for $92 was immediately taken from my checking account. My purchase was confirmed with an email followed by a second email that said my order could not be filled, and that I would receive a refund in 3 yo 8 days. I now had to purchase those tickets again from the Zoo. So I am out that money until the refund comes, and really can't afford to be. No time was wasted deducting the money from my account. It should NOT take 3 to 8 days to refund it. Don't confirm and charge accounts with out first confirming your company can fill the order. I would give this company a 0 if I could and I will never recommend it or use it again. I had a terrible experience. DO BETTER!!
July 31, 2026
Unprompted review
Reply from MemberDeals
Thank you for sharing your experience. We sincerely apologize for the frustration and inconvenience this caused.
We understand how upsetting it is to have your order confirmed and your payment processed, only to later learn that the tickets could not be fulfilled. We also understand the financial impact of having to purchase tickets elsewhere while waiting for the refund to be returned to your account.
When a refund is issued, the timing is determined by the payment processor and your financial institution, which is why it can take several business days for the funds to become available. We recognize that this does not lessen the inconvenience, and we're sorry for the difficult situation it created.
Please know that we strive to provide a smooth and reliable experience for all guests, and we regret that we fell short in this instance. We appreciate your feedback and will share your comments with the appropriate teams as we continue working to improve our processes.
Again, we apologize for your experience and appreciate you bringing these concerns to our attention.
Booking process to reserve tickets too difficult
I was having to input a lot of long codes in order to purchase movie tickets through this program. The voucher system works, but each ticket is a new long number to input. That caused me to run out of time because they only give you 5 minutes to complete a transaction when you are reserving tickets.
Using the app on my phone this is super frustrating. I appreciate the QR code for concessions items, but there needs to be an integrated way to use these vouchers to reserve tickets online. Even if one code covered the entire order rather than individual codes for each ticket.
August 1, 2026
Unprompted review
Reply from MemberDeals
Thank you for your feedback. We understand how frustrating that experience must have been, especially when trying to complete a purchase on your phone within a limited checkout window.
The movie vouchers are issued as individual codes by our ticketing partner, which is why each ticket requires its own code during redemption. We recognize that entering multiple long codes can be time-consuming and inconvenient, particularly when reserving several tickets at once.
We appreciate your suggestion regarding a more streamlined redemption process, such as using a single code for the entire order or integrating voucher redemption directly into the checkout experience. Feedback like yours helps identify opportunities for improvement, and we will share your comments with the appropriate team.
Thank you for taking the time to share your experience and for your valuable feedback.
During this purchase I had to submit my…
During this purchase I had to submit my payment information twice. When I clicked "Submit" the first time the section where you enter your card information change to a image of a padlock with a processing circle going around it but it never went past that. I waited for around five minutes for it to finally proceed but it never did but it did reset the "Submit" button even though the circle was still spinning. I decided to refresh the page and re-enter the information and it proceeded like it's supposed to then. This was the second time I've made such a purchase and the first one didn't have any problems. I screenshot the first attempt but there's no place for that here
August 1, 2026
Unprompted review
Reply from MemberDeals
Thank you for sharing your experience. We apologize for the difficulty you encountered during checkout.
We're sorry to hear that the payment process appeared to stall after you clicked "Submit" and that you had to refresh the page and re-enter your payment information to complete your purchase. We understand how concerning and frustrating that can be, especially when you're unsure whether the transaction is being processed.
We appreciate you taking the time to describe exactly what happened and for capturing a screenshot of the issue. Feedback like yours helps us identify and investigate potential checkout problems so we can improve the experience for future guests.
We're glad that your second attempt was successful, but we understand that the process should have worked correctly the first time. Thank you for bringing this to our attention and for your patience. We appreciate your business and your valuable feedback.
Excellent service and very easy to use…
Excellent service and very easy to use with awesome deal
July 31, 2026
Unprompted review
Reply from MemberDeals
We appreciate the kind feedback. Enjoy all the great deals and thank you.
Reply from MemberDeals
We appreciate the kind feedback. Enjoy all the great deals and thank you.
Scam
It ended up with me paying almost $2 more for the ticket then if I would have purchased directly!!!
July 31, 2026
Unprompted review
Reply from MemberDeals
Thank you for your feedback. We're sorry to hear that your experience did not provide the savings you expected.
Ticket prices can vary between providers, and factors such as taxes, processing fees, and promotions may affect the final cost. We understand how disappointing it can be to discover that your total ended up being higher than purchasing directly from the venue.
If you'd like us to review your purchase, please provide your order number and we'll be happy to take a closer look at the pricing details.
Reply from MemberDeals
We appreciate the kind feedback. Enjoy all the great deals and thank you.
Excellent experience using the website
Excellent experience using the website. The instructions and process was very clear. I am pleased that AAA offers so many great benefits and discounts.
July 31, 2026
Unprompted review
Reply from MemberDeals
We appreciate the kind feedback. Enjoy all the great deals and thank you.
I am just thankful for the discount bc…
I am just thankful for the discount bc the movies cost so much.
July 31, 2026
Unprompted review
Reply from MemberDeals
We appreciate the feedback. Thank you so much and enjoy!
The very friendly staff and they all…
The very friendly staff and they all have excellent customer service skills. This will be my 4th rental car in about a months time from this branch and I highly recommend them.
July 31, 2026
Unprompted review
Reply from MemberDeals
We appreciate the feedback. Thank you so much and enjoy!
very easy to find the hotel
very easy to find the hotel and the price was great
July 30, 2026
Unprompted review
Reply from MemberDeals
We appreciate the feedback. Thank you so much and enjoy!
It was simple and fast
It was simple and fast. Only questions was what happens if there is a weather hold or weather interferes. Discount was ok, the food vouchers will help.
July 29, 2026
Unprompted review
Reply from MemberDeals
We appreciate the feedback. If there is a weather issue we would need to check with the supplier to see what all can be done. If you are at the venue you can always check with their guest services for a possible raincheck. Thank you so much and enjoy!
Reply from MemberDeals
We appreciate the feedback. Thank you so much and enjoy!
I would give zero if I could.
I would give zero if I could.
I booked a hotel and the price was doubled upon booking. Tried to edit the rooms since I was charged for two. They said no and proceeded to cancel my hotel all together.
Still disputing. The hotel is even on my side trying to help us get a refund.
This is a terrible business.
July 29, 2026
Unprompted review
Reply from MemberDeals
We apologize for the frustration this experience has caused. We would like the opportunity to review your concerns further.
The total price of a reservation, including applicable taxes and fees, is displayed prior to completing a purchase, and customers are able to review the booking details before submitting payment. In addition, hotel reservations are subject to the specific terms and conditions agreed to during checkout.
Based on your review, we are unable to locate your reservation and therefore cannot verify the circumstances regarding the booking, pricing, cancellation, or any communications with the hotel.
Please provide your order number so we can investigate the matter thoroughly. Once received, we will review the reservation details, the actions taken on the booking, and any communications related to your cancellation request.
We appreciate the opportunity to assist and look forward to hearing from you.
It was very easy to use and navigate
It was very easy to use and navigate. The discounts are amazing. Would definitely use it again.
July 28, 2026
Unprompted review
Reply from MemberDeals
We appreciate the kind feedback. Thank you and enjoy!
Seamless experience with booking process
July 28, 2026
Unprompted review
Reply from MemberDeals
We appreciate the kind feedback. Thank you and enjoy!
Reply from MemberDeals
We appreciate the kind feedback. Thank you and enjoy!
It was easy to book
It was easy to book, I was glad to get a little discount, I was just surprised by all the taxes, but it is what it is.
July 28, 2026
Unprompted review
Reply from MemberDeals
Thank you for your feedback! We're glad you found the booking process easy and were able to take advantage of some savings. We understand that taxes and fees can sometimes come as a surprise, but these charges are determined by the hotel and local authorities and are displayed during the checkout process.
We appreciate your business and hope you have a wonderful trip!
Great discounts that actually work
Great discounts that actually work. Booking process was seamless. I was able to enter the code at checkout.
July 27, 2026
Unprompted review
Reply from MemberDeals
We appreciate you and the kind feedback. Thank you so much and enjoy.
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