MemberDeals Reviews 

1,834
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Looking at 410 reviews, most reviewers were somewhat happy with their experience overall. Customers often share that the digital platform is very easy to navigate, making the entire booking process extremely quick and completely straightforward. People frequently highlight the amazing discounts and substantial financial savings available across various tickets and hotel reservations. Some reviewers were not happy with unexpected extra costs and additional taxes that appeared right during the online checkout. Consumers also experienced occasional technical booking errors or difficulties when trying to redeem their vouchers online. Visitors noted that contacting customer support was sometimes necessary to successfully resolve these unexpected booking complications.

What people talk about most

Price

Clients share ambiguous opinions on price, with many reviewers praising the competitive discounts and... See more

User experience

Customers report positive experiences with user experience, highlighting that the website and app are simple,... See more

Website

Reviewers highlight ambiguous aspects of website, expressing mixed experiences with its functionality and... See more

Discount

Consumers find discount to be positive, highlighting excellent prices, great deals on theme parks, and a... See more

Booking process

People report ambiguous experiences with booking process. On one hand, many reviewers praise the platform for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The actual reservation process is great. My complaint is that the price quoted says all fees included. Then when you choose your hotel there are taxes added on which makes the price higher. I understa... See more

Company replied

Rated 4 out of 5 stars

Easy online order. etickets were delivered immediately. But MemberDeals showed an “average retail price” of $14.95 but no actual redemption value. Absent any other info, I assumed the redemption value... See more

Company replied

Rated 4 out of 5 stars

GovX is a great place to get tickets and merchandise at a discounted cost, with no added fees. The only thing is I wish I could order based on the seating chart of the venue instead of ticket type.

Company replied

Rated 4 out of 5 stars

Keep on getting error when trying to book hotel reservations specifically when submitting payment. Would get error saying reservation dates didn’t match search dates and price error. Had to try thre... See more

Company replied


Company details

Written by the company

MemberDeals is the leading travel and entertainment corporate benefits program that offers exclusive discounts to theme parks, hotels, attractions, events, movies and more.


Contact info

3.7

Average

TrustScore 3.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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3.7

All reviews

(1,834)

403 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to navigate

The ability to do the necessary research prior to ordering was seamless. Very easy to navigate!

July 17, 2026
Unprompted review
MemberDeals logo

Reply from MemberDeals

We appreiciate the awesome feedback. Thank you so much and enjoy all the wonderful deals.

Rated 5 out of 5 stars

Awesome

Awesome. Simple and easy. As a retired vet we love easy.

July 17, 2026
Unprompted review
MemberDeals logo

Reply from MemberDeals

We appreciate the feedback. Thank you so much and enjoy.

Rated 5 out of 5 stars

The process of purchasing discounted…

The process of purchasing discounted tickets was seem less. I was skeptical initially but everything was clearly explained. I was impressed.

July 17, 2026
Unprompted review
MemberDeals logo

Reply from MemberDeals

We appreciate the feedback. Thank you so much and enjoy.

Rated 5 out of 5 stars

Simple process

It was very easy to search for the tickets I was looking for and then make the purchase

July 16, 2026
Unprompted review
MemberDeals logo

Reply from MemberDeals

We appreciate the feedback. Thank you so much and enjoy all the wonderful deals.

Rated 5 out of 5 stars

My first time booking hotel on this…

My first time booking hotel on this website, it was easy and straightforward. Discounted prices were great for this hotel. Will wait and see how my check-in at hotel goes.

July 16, 2026
Unprompted review
MemberDeals logo

Reply from MemberDeals

We appreciate the awesome feedback. Thank you so much and enjoy.

Rated 4 out of 5 stars

It took me a couple of tries to narrow…

It took me a couple of tries to narrow the search down to the location I wanted. Once that happened I found a very good hotel at a considerable discount.

July 16, 2026
Unprompted review
MemberDeals logo

Reply from MemberDeals

We appreciate the awesome feedback. Thank you so much and enjoy. Enjoy that wonderful hotel stay.

Rated 1 out of 5 stars

Booked hotel through GovX.com who uses…

SCAM! Memberdeals.com- booked hotel through GovX.com who uses memberdeals.com for hotel reservations. Hotel accomodations were not as advertised (room width was a sliver of a room the width of a king size bed) with a shower toilet combo... not what was advertised/ shown in the booking pictures. Paid for one night because it was too late to change hotels (checked in at 11:45pm at night) and have an email from the assistant General Manager that the remaining stay was refunded. This was provided to memberdeals.com as part of the refund process. Memberdeals will not reveal their partner and has responded that their partner has denied my claim for a refund of the nights that were refunded. Their partner is Expedia.com as noted on the registration notes of the hotel. Memberdeals.com through GovX.com has stolen $1,369.26 from me.

UPDATE! Hours after sibmitting this review I received a denial for my refund request. The response provided by memberdeals.com is false. This is now in dispute with my credit card company as I did not receive services paid for as noted by the email provided by the hotel stating they were issuing a refund.

July 8, 2026
Unprompted review
MemberDeals logo

Reply from MemberDeals

We're sorry to hear about your experience. The photos and descriptions displayed on our site are provided directly by the hotel and our suppliers, and we always encourage guests to review them carefully before booking to ensure the property meets their expectations.
We understand your concerns regarding the room accommodations and refund request. We have advised the guest that we are actively reviewing this matter. If the hotel confirmed a refund for the unused nights, we are continuing to investigate with the supplier to determine what occurred and whether additional action can be taken.
We sincerely apologize for the frustration this situation has caused and appreciate your patience while we work toward a resolution.

Rated 2 out of 5 stars

Not worth it

It would be worth it if we were in charged a convenience fee by AMC in fact purchasing through AMC would’ve been a few dollars cheaper without that convenience fee.

July 15, 2026
Unprompted review
MemberDeals logo

Reply from MemberDeals

We're sorry to hear that your experience did not meet your expectations. Taxes and fees are disclosed during the checkout process, and in many cases our discounted ticket prices still result in savings compared to purchasing directly from the venue. While convenience fees may vary depending on the seller and ticket type, we strive to provide competitive pricing and valuable discounts for our members.
If you believe there was an issue with the pricing on your order, please provide your order number or give us a call so we can review the details and address your concerns. We appreciate your feedback and the opportunity to assist.

Rated 5 out of 5 stars

Easiest car booking ever!

SO easy to use! The whole process to book a car with my military discount took under 5 minutes. Everything was smooth and clear. No confusion. Won't hesitate to do this again and the discount was phenomenal. Almost half of what I was quoted without my veterans discount.

July 15, 2026
Unprompted review
MemberDeals logo

Reply from MemberDeals

We appreciate the feedback and you as well. Thank you so much and enjoy!

Rated 5 out of 5 stars

Great

Great! Easy, Fast and cheaper than all the other travel sites.

Thank you

July 14, 2026
Unprompted review
MemberDeals logo

Reply from MemberDeals

Thank you so much. Enjoy all the wonderful deals!

Rated 5 out of 5 stars

Great place

Great place! Tough for service dog families, but I sat in a food court area with the service dog and let the rest of the group explore. Totally worth it!

July 13, 2026
Unprompted review
MemberDeals logo

Reply from MemberDeals

We appreciate you and the feedback. Thank you and enjoy.

Rated 5 out of 5 stars

Simple

Simple, but thorough follow-through experience. I'm very satisfied by how easy it was to purchase tickets with a great discount from GOVX. I'll definitely return for future deals.

July 13, 2026
Unprompted review
MemberDeals logo

Reply from MemberDeals

We appreciate the awesome feedback. Thank you and enjoy.

Rated 5 out of 5 stars

EASE OF BOOKING

EASE OF BOOKING, PRICING, IT'S REALLY SIMPLE AND NOT STRESSFUL.

July 13, 2026
Unprompted review
MemberDeals logo

Reply from MemberDeals

We appreciate the awesome feedback. Thank you and enjoy.

Rated 4 out of 5 stars

A little confusing & misleading but…

A little confusing & misleading but great price!!!

July 13, 2026
Unprompted review
MemberDeals logo

Reply from MemberDeals

Thank you for your feedback! We're glad to hear you found a great price. We apologize if any part of the booking process was confusing or unclear. We're always looking for ways to improve the experience and make our pricing and checkout process easier to understand.
We appreciate you choosing Tickets At Work and hope to assist you again in the future!

Rated 2 out of 5 stars

Got wrong seats

Got wrong seats! discount for kids was not same seats as ours

July 8, 2026
Unprompted review
MemberDeals logo

Reply from MemberDeals

We're sorry to hear about the seating issue. Please provide us with your order number so we can review your purchase details.
In some cases, discounted child tickets are assigned from a different seating inventory than adult tickets, which can result in seats not being located together. We'd be happy to look into your order and see what options may be available.
We look forward to assisting you.

Rated 4 out of 5 stars

I just bought another year of…

I just bought another year of membership and I can’t tell if it was applied to the current membership that I had already to get another year past the expiration date of the current membership. If anyone actually reads this please advise.

July 11, 2026
Unprompted review
MemberDeals logo

Reply from MemberDeals

Thank you for reaching out. We do read and review all feedback, and we'd be happy to help clarify your membership status.
Please send us a private message with your membership details or account email address, and we can verify whether your recent purchase was applied as an extension to your current membership or processed separately.
We appreciate your continued membership and look forward to assisting you.

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