MemberPress Reviews 

550
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 165 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the support team for being exceptionally prompt, highly knowledgeable, and genuinely helpful when troubleshooting various technical issues. Many people note that the powerful membership plugin makes managing subscriptions and website content wonderfully smooth and efficient. Reviewers emphasize that the software saves significant development time and provides reliable performance for their digital businesses. However, some customers also noted frustrations regarding strict subscription policies and occasional plugin updates disrupting their live sites. A few reviewers experienced difficulties with persistent system errors, unhelpful service responses, and managing complex software components.

What people talk about most

Customer service

Reviewers mention positive feedback about customer service, highlighting fast and expert responses from... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, technical expertise, and... See more

User experience

Users describe positive interactions with user_experience, highlighting that the platform is extremely... See more

Website

Customers consistently note positive experiences with website integration and performance. Reviewers... See more

Subscription

Reviewers highlight positive aspects of subscription, noting that the platform offers great flexibility and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have used the MemberPress plugin on our website for a number of months now and recently used the DFY services. The support from the MP team with troubleshooting any issues is fantastic. The DFY... See more

Rated 5 out of 5 stars

We very much appreciate Desmond and the teams hard work and patience throughout our project. This was our first website design project, and the team was patient and attentive to our ongoing needs. In... See more

Rated 5 out of 5 stars

MemberPress wasn't just great today with their support. They've been that way since I first began using their plugin in 2019. The support team is top notch and always over delivers. Plus, they ship... See more

Rated 5 out of 5 stars

Desmond was very prompt with responses and able to help with small fixes in a timely manner. We were able to get our product launched successfully on a platform that was adjusted to our unique needs.... See more


Company details

  1. e-Commerce Solution Provider
  2. Software Vendor

Written by the company

The “All-In-One” Membership Plugin for WordPress. MemberPress is the complete membership solution for WordPress, combining content protection, digital product sales, and flexible subscription management in a single, easy-to-use plugin. With secure payment processing, advanced access controls, and ClubSuite built-in, MemberPress also helps you create thriving member communities—complete with groups, conversations, and private spaces designed to boost engagement and build long-term loyalty.


Contact info

4.8

Excellent

TrustScore 5 out of 5

550 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(550)

168 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Omar

Advertisement
Rated 5 out of 5 stars

The customer service is amazing

The customer service is amazing! Is great to know that if I have an issue, I start a support ticket and they answer with the solution right away. Thank you Omar for your help!

June 2, 2026
Unprompted review
Rated 5 out of 5 stars

Impressive plugin and support…

We are early in our MemberPress adoption journey and have been very impressed with the flexibility of the plug-in for our membership site and offering. The MemberPress team have thought of everything it appears that a membership organisation would need. Additionally the quality and speed of responses from the MemberPress support team has been not only a huge help but impressive. Omar and Sinisa have been the agents that we have interacted with so far and both have been first class.

May 21, 2026
Unprompted review
Rated 5 out of 5 stars

Top support, as always!

I've designed and managed several WordPress membership site projects with MemberPress and have always found their support to be top quality. With a recent issue I was facing, Omar went the extra mile to find a solution and resolve the problem. MemberPress has great features, but it's the consistently strong support that means it is my top recommendation to clients for membership or content subscription projects.

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding customer support

Working with customer support in MemberPress, and Omar in particular, has been shockingly great. No quick, confusing answers that leave you with more questions — long, detailed explanations that completely clarify the situation. And when I had an unusual situation, they developed a plug-in for me to cover it! Absolutely outstanding!

April 15, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Wonderful support

Wonderful support! I had a question about adding a feature that didn't exist and Omar was kind enough to right a custom function to enable it. Couldn't be happier! It's reasons like this that I will recommend MemberPress in the future and will continue to use it!

February 16, 2026
Unprompted review
Rated 5 out of 5 stars

Reliable support

The tool is great. The support replies quickly and gives specific, detailed and practical solutions. As a software developer I'm using different tools and having a good support is a key point for me to use a software long term over multiple years. Big thank you to Hesham and Omar from the support.

January 30, 2026
Unprompted review
Rated 5 out of 5 stars

Nice support

Everything clear and easy with Memberpress.
I had only a question, but Omar, a Customer Success, helped me very kindly and very fast.

October 7, 2025
Unprompted review
Rated 5 out of 5 stars

MemberPress support rocks!

MemberPress support is truly outstanding—first class in every respect. Their team is highly responsive, exceptionally knowledgeable in their field, and consistently courteous and professional.

It may sound unusual, but we have never encountered such an impressive level of customer support. Every interaction leaves us feeling like valued and important clients. We would especially like to thank Omar, Sinisa, Sam, Natalie, and the rest of the team for their dedication and exceptional service.

We genuinely appreciate the MemberPress team and wish them continued success with their excellent product. They truly excel, and we are now seriously considering engaging their Done-For-You services as well.

August 18, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Top-flight support!

I’m a Squarespace native and a designer… NOT a developer. When asked to redesign/install a membership platform on a nonprofit WordPress site… hey, why not?! HUGE learning curve (for me), + a wonky plugin was needed to get required functionality (not from MemberPress). At *every* turn, every step, MP support (most recently from Omar) has been prompt, detailed, kind, and specifically responsive; the best support by far on this journey. Thank you!

August 14, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Membership Plugin and Top…

Fantastic Membership Plugin and Top Notch Support. I've been using MemberPress since March 2021 and it's done everything that I have needed it to do, whenever I contact support if I have a question they are always quick to respond. My latest experience when I needed guidance on how to do something I was quite willing to upgrade to Pro but Omar explained how to carry out what I needed to do without upgrading..... Now that's unheard of as most companies would glady just point you towards the upgrade option! 10 out of 10 Guys, keep up the great work.

August 13, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great customer support

I recently signed up for MemberPress and since I’m my own tech team, of course I didn’t get everything set up correctly. The MemberPress tech support has been fast and very helpful. I submitted a ticket late last night, and Omar got me back up and running first thing this morning. Well done, Omar!

August 12, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you memberpress

What can I say - thank you. I battle to setup the system for members that need to be approved first. But wow the support was absolutly amazing. Omar was an AMAZING help with setting up my Memberpress. I'm not a developer but a graphic designer and his service and patients was amazing. Omar I'm so thankful for your!! Thank you

March 17, 2023
Unprompted review
Show reviews in all languages. (550 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look