Memorialsdirect Reviews 340

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 271 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, highlighting the excellent craftsmanship, beautiful finishes, and the solid, heavy nature of the items. Many people were delighted with the personalized options and the care taken with engraving, noting that the final product often exceeded their expectations. The ordering process is frequently described as easy and straightforward, with good communication and fast delivery. However, some customers also noted minor issues, such as a plastic bracket that was not fit for purpose and broke easily. A few other people also felt that the lettering color was not as expected, appearing more copper-toned than gold leaf. Additionally, there was an instance where an item was delivered to the wrong address, causing inconvenience.

What people talk about most

Product

Customers consistently note positive experiences with product quality. Many reviewers praise the excellent... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the excellent craftsmanship,... See more

Delivery service

Reviewers mention positive feedback about delivery service, consistently praising its speed and efficiency.... See more

Service

Consumers find service to be positive. Many reviewers praise the excellent, fast, and efficient service,... See more

Order

People report positive experiences with order. Many customers found the ordering process easy, with some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The black granite vase with gold lettering for my dear Uncle is really lovely. I was apprehensive on my part in case I had made any mistakes although I checked checked & checked again before placing m... See more

Rated 5 out of 5 stars

I wanted a 6x6 flower pot in granite to put on a family members grave. I wasn't sure about ordering online at first. But the examples on the Memorials Direct site looked really good. Having received i... See more

Rated 5 out of 5 stars

Ordered a flower vase for my dad’s grave , was easy to personalise this online, kept updated throughout , delivery was very fast & arrived carefully packaged. The vase itself was very good quality and... See more

Rated 5 out of 5 stars

O my goodness my sister’s engraved memorial plaque is beautiful, my Dad is delighted with it . It will look at amazing on her grave . It came very quickly and well packaged Would absolutely use yo... See more



Contact info

4.9

Excellent

TrustScore 5 out of 5

340 reviews

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Rated 5 out of 5 stars

Excellent service

Excellent service. Was hesistant at first but really glad I gave it a go. The plaques are produced to an exceptionallly high standard and profesionally made. Excellent find, cannot go wrong with them.

May 4, 2026
Unprompted review
Rated 5 out of 5 stars

The black granite vase with gold…

The black granite vase with gold lettering for my dear Uncle is really lovely. I was apprehensive on my part in case I had made any mistakes although I checked checked & checked again before placing my order. The craftsmanship is excellent & I would like to thank Jamie who engraved & packed the vase with great care. Thank you so much. I highly recommend Memorials direct

May 6, 2026
Unprompted review
Rated 5 out of 5 stars

Super Happy Customer …

Ordered a flower vase for my dad’s grave , was easy to personalise this online, kept updated throughout , delivery was very fast & arrived carefully packaged. The vase itself was very good quality and the lettering was just as I wanted. I am super pleased with the product . Thank you to everyone !

April 27, 2026
Rated 5 out of 5 stars

From sadness to great comfort …

We had to say farewell to our beloved dog so I ordered a memorial plaque from memorials direct for our garden , from ordering to receiving only took 4-5 days , the plaque is amazing such high quality would highly recommend memorials direct ,the plaque has given us great comfort too !!!

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

Memorial Plaque

Ths memorial plaque is absolutely amazing and was delivered within 7 days, if you go to a fu eral parlour you would pay probably treble the price and would take about 10 weeks
Definitely recommend

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

Very impressive company

I gave specific details of the order I wanted and received confirmation by return e-mail. The product I received was not quite as my instructions, and I informed customer services. They immediately rectified the mistake and sent me my order perfectly fulfilled. The quality and design of the grave vase I purchased for my father's grave is exceptional. I had previously purchased something similar from this company for my mother and grandparents' grave back in 2018. I would recommend Memorials Direct to anyone. They are friendly to deal with and the delivery service is great. Very impressive company.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Great quality at a great price

I wanted a 6x6 flower pot in granite to put on a family members grave. I wasn't sure about ordering online at first. But the examples on the Memorials Direct site looked really good. Having received it, only days after ordering, I was delighted with the quality and the finish. The price included the flower rose and the engraving. It's solid granite and is very heavy. Great quality at a great price. Special thanks to Jamie, who i believe done the engraving. Great job.

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

Thank you for my dad's personalised…

Thank you for my dad's personalised vase, it's so beautiful, his picture looks amazing.

The company did send me the wrong flowers to start with, but I just called up and the correct order was sent and received the very next day. Not many company's where you can call up and speak to someone anymore. The customer service was brilliant. Thank you again xxx

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

Engraved memorial plaque

Beautiful engraved photo memorial plaque arrived of my husband today engraved by Jamie ,Totally thrilled with it but I don’t like the stand it’s not strong enough to withstand high winds sitting at a graveyard so I will need someone to make a stake & a frame with sides I can slide it into,shame though.

April 11, 2026
Unprompted review

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