Excellent, fast & efficient service from them & a quality looking plaque. Had a couple of questions with regards to design & layout which was answered by email very quickly by Faith. Confirmed my... See more
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Review summary
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What a beautuful granite memorial from Memorials Direct. Excellent service from start to finish. The quality of the memorial is also excellent and more beautiful than the website pictures. I asked for... See more
I have just received our plaque we had made for my sons 14 year old best friend such a beautiful gift to lay at he’s resting place I am so overwhelmed at how beautifully made this is . Would 100% re... See more
The granite memorial vase and plaque arrived sooner than estimated. It is beautiful, engraving done by Jamie is perfect. Must admit was a bit unsure ordering it via Amazon but we couldn’t be more pl... See more
4.9
Excellent
405 reviews
Asks customers to review
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Replied to 60% of negative reviews
Typically replies within 48 hours
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Thank you for my dad's personalised…
Thank you for my dad's personalised vase, it's so beautiful, his picture looks amazing.
The company did send me the wrong flowers to start with, but I just called up and the correct order was sent and received the very next day. Not many company's where you can call up and speak to someone anymore. The customer service was brilliant. Thank you again xxx
April 16, 2026
Unprompted review
Jamie has done a wonderful job
Jamie has done a wonderful job, the memorial stone is beautifully done. Thankyou so much.
April 11, 2026
Unprompted review
Rock Solid
Excellent quality and value. Very fast delivery, just delighted, thank you Jamie.
April 12, 2026
Unprompted review
Perfect
A beautiful memorial for our much loved dog. The inscription was perfect. Delivery was on time and the packaging exceptional. Thank you.
March 27, 2026
Really lovely personalised bench well…
Really lovely personalised bench well made and arrived quickly.
Good communication with updates on when benches would be ready and delivery time
March 25, 2026
Excellent service
The service I received was excellent. The man I spoke to was so polite helpful and patient. I would highly recommend them.
March 30, 2026
Excellent quality memorial bemch
The bench is really well made and really high quality. The engraving is beautiful. Very pleased with it. Great value for the price too. The service I received from the company was excellent, very conmunicative and accomdating Thank you all Memorials Direct.
April 8, 2026
Unprompted review
Memorial vase
I ordered a memorial vase for my mum and when it arrived I was quite surprised at how nice and heavy it was. It was beautiful and perfect for mum and was very reasonably priced. I would highly recommend this company for all your memorial stuff.
March 17, 2026
Unprompted review
The product was exactly what we…
The product was exactly what we expected, the packaging wasn’t the best, we had a slight chip in the granite, not sure if this was due to the couriers or not, mentioned this in an email, the customer services were understanding and offered a 10% discount,
March 26, 2026
Awesome service must use.
There service is so good, first i received my delivery broken but then reached to them they sent me replacement within one day.
March 27, 2026
The memorial plaques are excellent
The memorial plaques are excellent. The product is made really well, I order the larger size and looks absolutely beautiful. I would highly recommend this company. The service was exceptional and any issuse were dealt with immediately. 5* stars all round. Staff had great communications. Excellent Thank you.
March 27, 2026
Excellent customer service as i mad a…
Excellent customer service as i mad a mistake on the dates and was sorted swiftly. Amazing quality and fast delivery. Would make my Dad proud.
March 26, 2026
A great company and very helpful
A great company and very helpful, the quality is superb and the delivery was very quick, for this price I don’t think you can get anywhere better.
Will recommend to my friends.
March 27, 2026
Dinah
My experience with your company was really good, my requirements were discussed with great respect,patience and understanding.The order was delivered quickly and it was of great quality.I would recommend you 100%
March 26, 2026
The quality of the plaque is exceptional
The item was manufactured and delivered promptly and was well packaged. The quality of the plaque and engraving has exceeded my expectations. Given the pricing it is exceptional. Thank you.
April 2, 2026
Unprompted review
Quality service and products would…
Quality service and products would highly recommend.
March 26, 2026
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