It is a wonderful banking app with awesome features and that too without any extra cost, you can order physical cards at your address fro free, you hav invoicing solutions inside with very easy inte... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Mercury is a very user friendly platform. It makes complex banking stuff seem simple. Whatever one would need is readily accessible without the need to go to a bank office or fill in tons of papers in... See more
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I have been associated with Mercury since 2021 when I opened my US entity as the CEO of Penthara Technologies. They have been constantly adding new features and giving great support over the email as... See more
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Love the versatile of Mercury! They offer a ton of awesome perks with other great businesses as well. You can customize how many debit cards you need as well as accounts. Also, easy to set up rules to... See more
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Company details
- #23 of 26 best companies in Bank
- #225 of 250 best companies in Non-Bank Financial Service
- #252 of 345 best companies in Software Company
About Mercury
Written by the company
Mercury is the fintech that brings all the ways people and businesses use money into a single product that feels extraordinary to use. With banking*, credit cards, and software, Mercury helps more than 200K ambitious companies and entrepreneurs make better decisions and build their businesses. To learn more, visit Mercury.com.
- Used by founders, finance leads, and operators at startups and SMBs
- Common use cases: paying vendors and contractors, managing team spend, and reconciliation
- Suitable for multi-entity structures that need shared controls and permissions
- Supports companies seeking operational efficiency without expanding headcount
- Up to $5M in FDIC insurance* on deposits through our partner banks’ sweep networks
Mercury combines checking & savings accounts with payments, spend control, and finance ops automation in one place.
- Business checking and savings with digital onboarding and a streamlined web/mobile interface
- ACH, free domestic and international USD wires from Mercury, low-fee non-USD transfers, and mailed checks
- Debit and credit cards** with customizable limits, merchant/category controls, real-time visibility, and cashback
- Automated tools for billing, invoicing, and approvals with accounting integrations
- Cash management options, including venture debt
Mercury addresses the inefficiencies of legacy banking and the fragmentation of multiple finance tools by centralizing workflows and reducing payment friction.
- Automates manual tasks like bill pay, invoicing, approvals, and reconciliation to speed up month-end close
- Replaces branch visits and opaque fees with transparent, smooth money movement
- Compliant onboarding and monitoring designed to protect businesses and reduce surprises
- Fast, knowledgeable customer support across multiple channels
The data:
- Raised $500M in primary and secondary funding from top-tier venture capital firms and angel investors, athletes, entertainers, and 2,500 Mercury customers
- $3.5 billion valuation in March ’25
- 11 consecutive quarters of profitability based on both EBITDA and GAAP net income (as of April ’25)
- $500 million in revenue in 2024
- More than 200K customers
- 40% growth in customers in 2024
- $156 billion in annual transaction volume in 2024, up 64% year-over-year
- Customer NPS of 75*** (compared to banking industry average of 34)
- 1 in 3 startups use Mercury****
- More than 50% of YC cohorts choose Mercury
*Mercury is a fintech company, not an FDIC-insured bank. Checking and savings accounts are provided through our bank partners Choice Financial Group, Column N.A., and Evolve Bank & Trust; Members FDIC. Deposit insurance covers the failure of an insured bank. Checking and savings account deposits may be held by sweep network banks. Certain conditions must be satisfied for pass-through insurance to apply. Learn more here.
**The Mercury Debit Cards are issued by Choice Financial Group, Column N.A., and Evolve Bank & Trust, Members FDIC, pursuant to licenses from Mastercard®. The IO Card is issued by Patriot Bank, Member FDIC, pursuant to a license from Mastercard®.
***Net Promoter Score (NPS) information and ratings are available at https://customergauge.com/benchmarks/blog/financial-services-nps-benchmarks.
****Calculation based on US-based companies that received an angel, pre-seed, or Series A investment reported on Crunchbase in the most recent year.
Contact info
United States
- hello@mercury.com
- mercury.com
4.0
Great
2K reviews
Replied to 85% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
One of the best Online Banking…
One of the best Online Banking experiences I had. Its easy to do anything with almost 2 - 3 steps, either from web app or mobile app
March 30, 2026
Reply from Mercury
Hi Parham. Thank you for the 5-star review. I'm so glad you've chosen Mercury!
Love the platform and intuitive UX
March 24, 2026
Reply from Mercury
Hi Jon, thank you for taking the time out of your day to leave us a kind review. I'm so glad to hear you find our platform intuitive.
Not beginner friendly
Not beginner friendly, asks for a significant deposit to provide any credit products for the business. Does not even provide credit equal to the deposit.
March 16, 2026
Reply from Mercury
Thanks for your feedback, Abhinash. We’re sorry to hear that you didn’t have an exemplary customer experience with us regarding credit options. We’ve reached out privately to the email on your account for more information from you on your experience.
I really love FREE wires!
I really love the online business banking and free wires. I would love to be able to get in touch with someone by phone when needed and email support is too slow. lol. I will continue to use Mercury! It's super handy to use the app as well.
- John 3:17
March 24, 2026
Reply from Mercury
Thank you for your feedback! We're glad you enjoy our free wires and platform overall. We appreciate your feedback regarding our response times and phone support preference. We’re always looking to improve, and we’ll be following up via email to gather more of your insights.
Please note that Mercury is not a bank; we are a financial technology company that provides services through integrations with various FDIC-insured banking partners.
We don't get answers to our questions
We don't get answers to our questions, and our problems are not being resolved. Your response time is long for highly critical issues and you cause high disruption to our operations.
March 23, 2026
Reply from Mercury
Thanks for your feedback, Ziv. We’re sorry to hear that you didn’t have an exemplary customer experience with us regarding our response times and path to resolution. We’ve reached out privately to the email on your account for more information from you on your experience.
Perfect Banking Solution for Small Businesses
I’ve had an excellent experience with Mercury. It’s hands down one of the best banking platforms for small businesses. The interface is clean, everything is easy to manage, and their tools are actually built with modern businesses in mind.
Opening an account was simple, transfers are smooth, and I always know exactly what’s going on with my finances. No unnecessary friction, no outdated systems.
If you’re running a small business and want something efficient, reliable, and easy to use, Mercury is a no-brainer.
September 10, 2025
Unprompted review
Reply from Mercury
Thank you for the feedback, Brandon. We’re glad the experience has been smooth, easy to manage, and well suited for your business.
Please note that Mercury is not a bank; we are a financial technology company that provides services through integrations with various FDIC-insured banking partners.
Seamless Import & Account Management
Seamless import from another financial institution. Intuitive app and website. Clean invoicing and easily accessible statements, account numbers, etc., to keep my business moving.
January 1, 2026
Reply from Mercury
Thank you for the feedback, Dave. We’re glad the transition was seamless and that the platform helps keep your business moving.
Please note that Mercury is not a bank; we are a financial technology company that provides services through integrations with various FDIC-insured banking partners.
Applied to Mercury for a business bank account
Applied to Mercury for a business account and got declined with no clear explanation or useful feedback. The support response was generic and not helpful. Overall, the lack of transparency made the experience frustrating for a legitimate business trying to get started.
March 24, 2026
Unprompted review
Reply from Mercury
Hi there! Thank you for your feedback. Our team reviews every application by hand. We review each application thoroughly and take a holistic view of your account and business information. Approvals or rejections are based on a variety of internal factors. If you have any questions, you can always reach us at help@mercury.com.
Please note that Mercury is not a bank; we are a financial technology company that provides services through integrations with various FDIC-insured banking partners.
Everything about this bank is great
Everything about this bank is great. My favorite thing is that I was able to establish business credit immediately with the IO card. It's really set me up for success very quickly. Thank ya'll for everything!
March 22, 2026
Reply from Mercury
Thank you for the feedback, Jeremy. We’re glad the experience has helped set you up for success so quickly.
Please note that Mercury is not a bank; we are a financial technology company that provides services through integrations with various FDIC-insured banking partners.
I’ve been with Mercury since 2022
I’ve been with Mercury since 2022, processing millions in transactions through fully legitimate business operations.
And then they suddenly closed my account — no explanation, no document requests, no prior notice. Nothing. Just wiped out access overnight.
After years of loyalty and 8-figure lifetime volume, this is unacceptable. Mercury clearly doesn’t care about long-term clients or transparency.
March 23, 2026
Unprompted review
Reply from Mercury
Hi Anass,
We understand how frustrating this situation can be. Each account is reviewed carefully using a holistic assessment of the business and account information, and closure decisions are made based on a range of internal factors.
At this time, we’re unable to share more specific details about the reason for the closure, and the decision is final.
We are sorry for any inconvenience that this may cause.
We use Mercury for all our businesses…
We use Mercury for all our businesses accounts, excellent company to use
March 20, 2026
Reply from Mercury
Thank you for the feedback, Lindsay. We’re glad to be supporting your businesses.
stay away from this bank unless you…
stay away from this bank unless you want your everyday movements questioned, monitored, and a frozen account for no reason. stay away
March 20, 2026
Unprompted review
Reply from Mercury
Thank you for sharing your experience with us, Samir. We’re sorry to hear it didn’t meet your expectations, and we’d like to look into this further. We reached out with a request for information but didn’t receive a response, so we weren’t able to locate your account and address this directly. If you’re open to it, please email us at help@mercury.com, and we’ll be more than happy to assist you there.
Please note that Mercury is not a bank; we are a financial technology company that provides services through integrations with various FDIC-insured banking partners.”
No hassle modern age banking done right
I have been associated with Mercury since 2021 when I opened my US entity as the CEO of Penthara Technologies. They have been constantly adding new features and giving great support over the email as and when required. You cannot go wrong by choosing them as your banking partner.
March 19, 2026
Reply from Mercury
Thank you for the feedback, Jasjit and for being with us since 2021. We’re glad the ongoing improvements and support have made a difference.
Please note Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.
Reply from Mercury
Thank you for the feedback, Gil. We’re glad you had a great support experience.
Great experience
My experience with Mercury has been great. The only thing that I wish was different is they had a better way for the banking information to be verified when they call in because they don't have like a direct line that they just make available. Other than that everything else has been fantastic. Wiring money out! Wiring money in depositing funds. Everything has been fantastic.
March 19, 2026
terrible customer service
Mercury's customer support chat agents go unresponsive for minutes at a time. If I went unresponsive for half as long as they have done to me as the customer, they would have disconnected the chat.
March 19, 2026
Unprompted review
Reply from Mercury
Hi there, thanks for leaving your feedback. However, we don't see an account under this name with us. Perhaps this was meant for a different Mercury business? Please reach out to support@mercury.com if your account is under a different name or email address and we'd be happy to help!
Reply from Mercury
Hi there! I'm so glad to hear you're enjoying our Mercury IO Credit Card. The cashback feature is great for businesses.
I've had numerous business bank…Mercury is a clear winner!
I've had numerous business bank accounts and all have lacked the features we needed - until Mercury! They have designed their user experience with so many great features, I've moved all of my business banking to them and will be moving personal banking as well.
March 19, 2026
Reply from Mercury
Hi Kevin! Thank you so much for the review. I'm glad Mercury stands out as a winner! We're grateful you chose us for your business and personal finances.
Please note that Mercury is not a bank; we are a financial technology company that provides services through integrations with various FDIC-insured banking partners.
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