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Mermaidsisters Reviews 

151
•
TrustScore 4.5 out of 5

4.4

Swimwear Store
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Company details

  1. Swimwear Store
  2. Sporting Goods Store

Written by the company

Mermaid Sisters is dé webshop voor zeemeerminstaarten en AirTracks in Europa. Met onze unieke, eigen ontwerpen brengen we de droom om een echte zeemeermin te zijn tot leven. Elke collectie wordt met zorg en liefde ontwikkeld. Ieder jaar lanceren we een nieuwe collectie, zodat jonge zeemeerminnen steeds weer iets nieuws kunnen ontdekken. Onze staarten combineren prachtige designs met kwaliteit en comfort, zodat zwemmen niet alleen magisch maar ook veilig is. Wij geloven dat de juiste staart meer is dan alleen een product. Daarom helpen we je graag persoonlijk bij het kiezen van de perfecte zeemeerminstaart. Met eerlijk advies, veel enthousiasme en aandacht voor iedere klant zorgen we ervoor dat elke zeemeermin de staart vindt die het beste bij haar past. Onze producten worden niet alleen thuis gebruikt, maar ook door zwembaden en zwemscholen. Door deze samenwerkingen blijven we onze producten verbeteren en zorgen we voor een veilige en optimale zwemervaring. Bij Mermaid Sisters staat klantbeleving centraal. Daarom bieden wij gratis verzending binnen Nederland, België en Duitsland. Daarnaast ontvangt iedere bestelling een klein cadeautje, omdat we het belangrijk vinden om elke bestelling extra bijzonder te maken. Bij Mermaid Sisters draait alles om kwaliteit, persoonlijke service en het creëren van onvergetelijke zeemeerminmomenten. 🧜‍♀️✨

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4.4

Excellent

TrustScore 4.5 out of 5

151 reviews

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4.4

All reviews

(151)

18 reviews in the last 12 months

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Rated 5 out of 5 stars

Very satisfied with my purchase

Very satisfied with my purchase! The mat is high quality, durable, and perfect for training. The delivery was fast and everything went smoothly. The communication with the company was also clear and friendly. Definitely recommended for anyone looking for reliable and professional equipment!

April 24, 2026
Unprompted review
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Reply from Mermaidsisters

Thank you so much for your wonderful review! We are so happy to hear that you are very satisfied with your purchase and that the mat meets your expectations in quality, durability, and training use. It is also great to know that the delivery, communication, and overall experience went smoothly. Your recommendation truly means a lot to us!

Met spetterende groet,
Mariska
Team Mermaid Sisters 🧜‍♀️

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Rated 4 out of 5 stars

I recieved my order very fast

I recieved my order very fast, the quality of the mermaid tail and the bag are amazing. And everything was packed so lovely (as we said "packed with love") 😁
The only pitty part it's to reach the company by phone call. I tried to call before 12.00 but never get through and no answeringmachine. But a day later I get an answer via WhatsApp and advices for pick the right size. Thank you for everything and for sure I will order again :D

June 5, 2024
Unprompted review
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Reply from Mermaidsisters

Thank you for your great feedback and the 4-star rating! We're delighted to hear that you received your order quickly and are pleased with the quality of the mermaid tail and bag. It's wonderful to know that you appreciated the lovely packaging as well.

We apologize for the inconvenience you experienced when trying to reach us by phone. We're glad that we could assist you via WhatsApp and provide the right size advice the next day. Your satisfaction is very important to us. If you have any further questions or need assistance, please don't hesitate to contact us again. We look forward to your future orders! 😁

Rated 5 out of 5 stars

Great service

Nice and responsive customer service, lightning fast delivery, product completely as described. Perfect experience.

August 24, 2022
Unprompted review
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Reply from Mermaidsisters

Thank you so much for your kind words! We are delighted to hear that you are satisfied with our customer service, lightning-fast delivery, and that the product completely matches your expectations. It is our aim to provide every customer with a perfect experience, and we are thrilled to know that we have achieved that.

If you have any questions or need more products in the future, please don't hesitate to reach out to us. We are always here to assist you.

Once again, thank you for your positive feedback!

Best regards,
Mermaid Sisters

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