Mesonart Reviews 244

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, often describing the artwork as stunning, breathtaking, and beautiful. Many people appreciate the seamless ordering process and the excellent customer service, highlighting the constant communication, quick responses, and the ability to approve pieces before shipment. Consumers also frequently mention the careful packaging, ensuring items arrive safely and undamaged. However, some customers also noted issues with product quality, with a few receiving damaged items or finding the artwork to be of poor workmanship. There were also instances where people had concerns regarding the product descriptions, and some were dissatisfied with the customer service in these specific cases.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers are thrilled with their... See more

Quality

Reviewers highlight positive aspects of quality, with many customers expressing satisfaction with the... See more

Order

Customers had positive experiences with order. Many reviewers praised the smooth process from ordering to... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent communication,... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the outstanding and... See more

Based on these reviews

Rated 5 out of 5 stars

Best experience ever! Their art work is fantastic, when I saw it online I knew this was what I was looking for. Their customer service is outstanding! They worked with me in making sure I was comple... See more

Rated 5 out of 5 stars

Beautiful. It was the final and best touch to the room. The artist must take great pride in their original pieces of art as this painting is breathtaking. Received 21 days from purchase date j... See more

Rated 5 out of 5 stars

I just received 2 orders from this company. I love that they send you pictures before they ship so you can approve each item, as the art can vary due to that they are each hand painted. The colors in... See more

Rated 5 out of 5 stars

The whole process was incredibly simple, Stephen initially, with what we were wanting, to ideas we sent over. Placing the order was very simple and then Tina took over. The artists are incredibly tale... See more

Rated 1 out of 5 stars

Cheap Chinese crap which costs like normal artwork. They state that they sell original art however these are cheap prints sourced somewhere in China. Customer support is also very impolite saying that... See more

Rated 1 out of 5 stars

Terrible experience with this company .. total scammers .. they outright lied after taking our money on a piece that we received damaged .. back & forth miscommunication about shipping a replacement p... See more

Rated 5 out of 5 stars

After my order I received a image by email for approval, it was beautiful. After receiving the painting Stephen Huang has done one EXCELLENT job he has made one EXQUISITE piece of art it is stunning... See more

Rated 5 out of 5 stars

We love our new artwork! Process was seamless, support was quick to reply to emails. I requested a few changes to the original picture displayed online to match my living room and they were able to cu... See more

Rated 5 out of 5 stars

Excellent service, arrived quickly and packed with so much care.the artwork I chose looks even better in person. Amazing artist. The only problem is choosing a piece…… they are all beautiful and uniqu... See more

Rated 5 out of 5 stars

A very professional and reliable website&organisation. I bought recently an artwork from the artist Stephen Huang. Im very very happy about the result and communication with him. He sends first so... See more

Rated 5 out of 5 stars

I've seen wall art and paintings before, but none like this Wabi Sabi piece. The intricacy of the piece is simply stunning. The artist behind this masterpiece - Ming Li - is a true master of her craf... See more

Rated 5 out of 5 stars

Firstly, this art is stunning! Although it looks like the photography online, each one is hand painted, so it is “one of a kind.” The artist signs it and you get a certificate and note from the artist... See more

Rated 5 out of 5 stars

Wow, wow and wow!! So super happy with my new paintings! Meson art is so professional and has an amazing range of paintings from the most talented artists - you’re bound to find something you love. Ge... See more

Rated 1 out of 5 stars

I ordered a painting supposedly done by Gina Bedford and the quality was off, so decided to look into it. Turns out she doesn't exist. Look up any non-Asian artist whose picture looks overly stylize... See more

Rated 5 out of 5 stars

Excellent work. Fast execution. Delivery by DHL on a extremely short time. Easy and good Email communication with people in China. I was a bit worry after purchasing because I didn't understood that i... See more

Rated 5 out of 5 stars

We ordered a custom piece and frame. After we saw the first version, we asked for changes and the artist really did a good job of listening and making modifications. The frame was so much better tha... See more

Rated 5 out of 5 stars

Beautiful Artwork That Transformed My Space I recently purchased art and from Mesonart and couldn't be happier with it. The artwork completely brought my living room together—it added warmth, c... See more

Rated 5 out of 5 stars

With Mesonart I experienced a first rate order through to delivery experience, keeping me informed at each stage. The packaging was perfect and ensured that my art arrived to the UK safely. Finall... See more

Rated 5 out of 5 stars

The artwork came exactly as featured on the website -- beautiful! Initially, I asked for a black frame and then changed to a gold frame. They were easy to work with. At the same I ordered artwork f... See more

Rated 1 out of 5 stars

The piece arrived damaged. Apparently they had used Velcro to put canvas on top of canvas and they likely put it in the box to ship before it was dry because the pieces that were attached were off. I... See more

Rated 5 out of 5 stars

The communication through the ordering process was terrific with multiple updates. The art does take some time, so be patient, it's worth it. I think our painting took approx 3-4 weeks, which isn't... See more

Rated 5 out of 5 stars

Our second purchase from Mesonart. The on line images are exactly as the actual pieces. Beautiful and well done. The packaging protects the art and the delivery has tracking. We highly recommend t... See more

Rated 5 out of 5 stars

I love the paintings. They look exactly like they did on the website. Same colors, same impact. Well executed and properly protected for shipping. I’ll order again if I find another piece that convinc... See more

Rated 5 out of 5 stars

I have to admit I was a bit worried before deciding to buy such a large piece of art online since I had unpleasant experiences before, but my worry quickly disappeared after I started talking with S... See more

Rated 5 out of 5 stars

From ordering to delivery the customer service was superbly helpful. Updates and delivery information every step of the way. The artwork is very well packaged for its long journey to Australia. The Ar... See more

Rated 5 out of 5 stars

Extremely fast turn around with excellent customer service that made sure you were happy with the finished product before it was shipped. Will continue to use this company for future art needs!

Rated 5 out of 5 stars

We ordered three custom paintings which look beautiful. We were accidentally sent the wrong frames but the customer service team is very responsive and good and offered to refund us some of the price... See more

Rated 5 out of 5 stars

I had such an amazing experience purchasing artworks at mesonart. The process is very easy and smooth. The art works are so splendidly that I I am very satisfied with all the artworks I purchased. I w... See more

Rated 5 out of 5 stars

Painting looks as beautiful in person as it did online when we ordered! Communication and delivery of the product went very smoothly as well. Will be ordering again from this artist!

Rated 5 out of 5 stars

I ordered a large oversized piece from Meson Art in late 2024. Great communication. Artwork was beautiful in person. Great quality frame. Very happy with my purchase and will re-order from them ag... See more

Rated 5 out of 5 stars

This is a great company with a great product. I was able to customize the size and view the painting before it was shipped. I asked for a few minor changes and these were done timely. The painting loo... See more

Rated 5 out of 5 stars

Amazing customer service. I ended up emailing the artist himself. I loved that I could view the piece before sending. Would definitely be buying again!

Rated 1 out of 5 stars

Whatever you do don't. Don't buy from them. It's hard to get a realistic view of the art that you're buying. I bought an abstract piece and when it arrived I was so shocked by the poor quality of work... See more

Rated 4 out of 5 stars

I was very impressed with how we were contacted after the painting was finished to ensure that we were satisfied with the final product. The painting arrived safely packed, on time, and the finished p... See more

Rated 1 out of 5 stars

Do not buy from this company! My paintings never arrived to London and they are not refunding me my money. Ordered 3 paintings back in August! I have emailed multiple times saying don't resend them... See more

Company replied

Rated 5 out of 5 stars

I just received and hung 2 pieces of wall art from Mesonart. They are fantastic and everything I hoped they would be. Absolutely beautiful. They make my stairway. Thank you to the artist who painted... See more

Rated 2 out of 5 stars

MesonArt Nov 7, 2025 Be very wary of this "company." Their "art pieces" are shipped from China and more than likely, mass produced. My "art" arrived damaged and was packed in a flimsy cardboard box... See more

Rated 5 out of 5 stars

I ordered, then received a picture emailed to me for approval, and they shipped it to me in a very secure wood box built for the painting. Mesinart was very easy to communicate with, and oh my I LOVE... See more

Rated 5 out of 5 stars

From end to end exceptional service The art work was out of this world and fabulous Great use of colour and well proportioned Highly recommend this talented person

Rated 2 out of 5 stars

I also put this on their website but seeing that they remove reviews I wanted to post my honest review some where. While the packaging was secure and well done, and their communication was good,... See more

Rated 5 out of 5 stars

The painting came exactly as shown on the website, the customer service all along is impeccable, arrived quickly and it is easy to hang. It’s just beautiful!

Rated 1 out of 5 stars

I was told the painting I ordered had shipped but the FedEx tracking number shows that the item hasn't even been picked up. After several email exchanges advising that the issue is being investigate... See more

Rated 5 out of 5 stars

Excellent in manifold ways - the sent art is great in quality and design, and the customer service is quick and reliable. I would buy there any time again

Rated 5 out of 5 stars

I had an excellent experience commissioning custom artwork from start to finish. There were no customs issues for a U.S. customer, and the piece is completely original—an oil painting on canva... See more

Rated 5 out of 5 stars

Received my paintings and I love them. The whole experience took a bit longer than expected, but once I reached out, I was updated quickly about my order.

Rated 5 out of 5 stars

so far so good, the communication was excellent, seeing the piece of art just finished by the artist and being able to provide additional request was a real plus. i am looking forward to receive it

Rated 1 out of 5 stars

Worst experience. Product was packed poorly. We put in a claim. We decided to use the cost plus a few hundred for a new picture. We then spent weeks arguing with ownership about the card payment... See more

Rated 5 out of 5 stars

Great service and the painting looks ace. Delivered in great packaging that ensure the picture was not damaged. Updates on progress great and very happy with the picture,

Rated 5 out of 5 stars

I recently purchased an AMAZING piece from MESONART…. All I can say is it’s Magic. The texture,color and story it tells . Exceeded all my expectations Thank you to Tina for outstanding... See more

Rated 5 out of 5 stars

Stephen and the team are just fantastic. They elevated the overall experience from accommodating subtle charges to the piece with the artist to keeping me informed throughout. I will definitely be a r... See more

Rated 5 out of 5 stars

The best service / delivery. Arrived perfectly undamaged. Love it and looking forward to hanging up with a soft light shining to it. Thank you


Company details

  1. Art Gallery

Written by the company

Our original paintings are 100% hand-painted by professional and remarkable painters using Professional oil/acrylic paints and High-quality linen canvas. The size is unlimited and the color can be customized. We are focused on staying on creativity and The latest Interior design trends, So that we can offer creative solutions and customization to complement your design intent and budget needs.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

244 reviews

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Replied to 11% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I can’t fault Mesonart

With Mesonart I experienced a first rate order through to delivery experience, keeping me informed at each stage.
The packaging was perfect and ensured that my art arrived to the UK safely.
Finally, I absolutely love the large piece of art we received and I am now about to order my next 3 pieces.

January 19, 2026
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Rated 1 out of 5 stars

Terrible experience with this company…

Terrible experience with this company .. total scammers .. they outright lied after taking our money on a piece that we received damaged .. back & forth miscommunication about shipping a replacement piece .. DO NOT buy from this company as there are much better options out there!!

December 1, 2025
Unprompted review
Rated 1 out of 5 stars

Worst experience

Worst experience. Product was packed poorly. We put in a claim.
We decided to use the cost plus a few hundred for a new picture.
We then spent weeks arguing with ownership about the card payment.
Which the credit card company paid again and they told us it was not received. What a load of crap. So many others to use instead.

January 12, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience from beginning to end

From beginning to end, my experience with MesonArt was outstanding. After placing my order I immediately got an email detailing next steps, explaining how the process would proceed and what to do if I had questions or issues. Communication continued just as they’d outlined, from updates on my painting’s progress, pictures for my approval then finally tracking information. When it arrived, it was packed well and looked exactly as I was expecting. This was my first experience with this company, but I plan to use them again based on this experience, and I would recommend them without hesitation to those looking to add to their art.

January 9, 2026
Unprompted review
Rated 5 out of 5 stars

10/10 experience

Wow, wow and wow!! So super happy with my new paintings! Meson art is so professional and has an amazing range of paintings from the most talented artists - you’re bound to find something you love. Getting a proof of my paintings was spectacular - I was able to see my beautiful pieces of art before they were shipped. I was also very impressed that my paintings came packaged well and with so much care. Thank you Meson Art and their incredibly talented artists for making my house look like a home. I highly recommend them and will certainly buy more artwork in the future from them. I am one very satisfied customer.

December 23, 2025
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Rated 5 out of 5 stars

Unique artwork

Excellent service, arrived quickly and packed with so much care.the artwork I chose looks even better in person. Amazing artist. The only problem is choosing a piece…… they are all beautiful and unique. Definitely highly recommend and will continue to add art work from Mesonart.

December 22, 2025
Unprompted review
Rated 2 out of 5 stars

No customer support

No one responding to multiple emails. Painting has arrived with crease or join that is noticeable.
I have now sent 5 emails no one responding

December 18, 2025
Unprompted review
Mesonart logo

Reply from Mesonart

Hi Julie

What is your order number? Contact me at info@mesonart.com

Rated 5 out of 5 stars

Great and professional artists

A very professional and reliable website&organisation.
I bought recently an artwork from the artist Stephen Huang.
Im very very happy about the result and communication with him. He sends first some pictures and asks for your approval before shipping. The result is simply stunning..
Im a happy client!

December 18, 2025
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Rated 5 out of 5 stars

Excellent in manifold ways

Excellent in manifold ways - the sent art is great in quality and design, and the customer service is quick and reliable. I would buy there any time again

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent work

Excellent work. Fast execution. Delivery by DHL on a extremely short time. Easy and good Email communication with people in China. I was a bit worry after purchasing because I didn't understood that it was produced in China but now after my good experience I can only recommend.

December 16, 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous Mesonart

The whole process was incredibly simple, Stephen initially, with what we were wanting, to ideas we sent over. Placing the order was very simple and then Tina took over. The artists are incredibly talented and could bot have wanted anymore from the painting. Arrived before Christmas which is what we wanted.

December 8, 2025
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Rated 1 out of 5 stars

The piece arrived damaged

The piece arrived damaged. Apparently they had used Velcro to put canvas on top of canvas and they likely put it in the box to ship before it was dry because the pieces that were attached were off. I asked for a refund, I was offered different amounts but never the total amount spent. They suggested I used the offered amount to buy glue to fix the art! I never got refunded and have an expensive piece of art I can’t use. Terrible customer service. Be aware!

November 21, 2025
Unprompted review
Rated 5 out of 5 stars

Great product

Great product, customized if need be before sending. Quick ship time in VERY secure packaging!

November 1, 2025
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Rated 5 out of 5 stars

The best EVERYTHING

The best EVERYTHING! Customer service - Outstanding! Turnaround time after placing order - Outstanding!

Product received was BEYOND Outstanding! I'm extremely proud of my purchase.

November 20, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience with Meson Art!

Great experience with Meson Art!! Painting is beautiful, and the whole process was great. Their communication throughout the process was exceptional, and we were updated consistently with the status. Highly recommend Meson Art!

November 24, 2025
Unprompted review
Rated 5 out of 5 stars

The artwork came exactly as featured on…

The artwork came exactly as featured on the website -- beautiful! Initially, I asked for a black frame and then changed to a gold frame. They were easy to work with. At the same I ordered artwork from another company, and I am still waiting to receive my shipment. Mesonart has a fairly quick turnaround. I would order again from this company.

November 20, 2025
Unprompted review

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