Mesonart Reviews 244

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, often describing the artwork as stunning, breathtaking, and beautiful. Many people appreciate the seamless ordering process and the excellent customer service, highlighting the constant communication, quick responses, and the ability to approve pieces before shipment. Consumers also frequently mention the careful packaging, ensuring items arrive safely and undamaged. However, some customers also noted issues with product quality, with a few receiving damaged items or finding the artwork to be of poor workmanship. There were also instances where people had concerns regarding the product descriptions, and some were dissatisfied with the customer service in these specific cases.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers are thrilled with their... See more

Quality

Reviewers highlight positive aspects of quality, with many customers expressing satisfaction with the... See more

Order

Customers had positive experiences with order. Many reviewers praised the smooth process from ordering to... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent communication,... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the outstanding and... See more

Based on these reviews

Rated 5 out of 5 stars

Best experience ever! Their art work is fantastic, when I saw it online I knew this was what I was looking for. Their customer service is outstanding! They worked with me in making sure I was comple... See more

Rated 5 out of 5 stars

Beautiful. It was the final and best touch to the room. The artist must take great pride in their original pieces of art as this painting is breathtaking. Received 21 days from purchase date j... See more

Rated 5 out of 5 stars

I just received 2 orders from this company. I love that they send you pictures before they ship so you can approve each item, as the art can vary due to that they are each hand painted. The colors in... See more

Rated 5 out of 5 stars

The whole process was incredibly simple, Stephen initially, with what we were wanting, to ideas we sent over. Placing the order was very simple and then Tina took over. The artists are incredibly tale... See more

Rated 1 out of 5 stars

Cheap Chinese crap which costs like normal artwork. They state that they sell original art however these are cheap prints sourced somewhere in China. Customer support is also very impolite saying that... See more

Rated 1 out of 5 stars

Terrible experience with this company .. total scammers .. they outright lied after taking our money on a piece that we received damaged .. back & forth miscommunication about shipping a replacement p... See more

Rated 5 out of 5 stars

After my order I received a image by email for approval, it was beautiful. After receiving the painting Stephen Huang has done one EXCELLENT job he has made one EXQUISITE piece of art it is stunning... See more

Rated 5 out of 5 stars

We love our new artwork! Process was seamless, support was quick to reply to emails. I requested a few changes to the original picture displayed online to match my living room and they were able to cu... See more

Rated 5 out of 5 stars

Excellent service, arrived quickly and packed with so much care.the artwork I chose looks even better in person. Amazing artist. The only problem is choosing a piece…… they are all beautiful and uniqu... See more

Rated 5 out of 5 stars

A very professional and reliable website&organisation. I bought recently an artwork from the artist Stephen Huang. Im very very happy about the result and communication with him. He sends first so... See more

Rated 5 out of 5 stars

I've seen wall art and paintings before, but none like this Wabi Sabi piece. The intricacy of the piece is simply stunning. The artist behind this masterpiece - Ming Li - is a true master of her craf... See more

Rated 5 out of 5 stars

Firstly, this art is stunning! Although it looks like the photography online, each one is hand painted, so it is “one of a kind.” The artist signs it and you get a certificate and note from the artist... See more

Rated 5 out of 5 stars

Wow, wow and wow!! So super happy with my new paintings! Meson art is so professional and has an amazing range of paintings from the most talented artists - you’re bound to find something you love. Ge... See more

Rated 1 out of 5 stars

I ordered a painting supposedly done by Gina Bedford and the quality was off, so decided to look into it. Turns out she doesn't exist. Look up any non-Asian artist whose picture looks overly stylize... See more

Rated 5 out of 5 stars

Excellent work. Fast execution. Delivery by DHL on a extremely short time. Easy and good Email communication with people in China. I was a bit worry after purchasing because I didn't understood that i... See more

Rated 5 out of 5 stars

We ordered a custom piece and frame. After we saw the first version, we asked for changes and the artist really did a good job of listening and making modifications. The frame was so much better tha... See more

Rated 5 out of 5 stars

Beautiful Artwork That Transformed My Space I recently purchased art and from Mesonart and couldn't be happier with it. The artwork completely brought my living room together—it added warmth, c... See more

Rated 5 out of 5 stars

With Mesonart I experienced a first rate order through to delivery experience, keeping me informed at each stage. The packaging was perfect and ensured that my art arrived to the UK safely. Finall... See more

Rated 5 out of 5 stars

The artwork came exactly as featured on the website -- beautiful! Initially, I asked for a black frame and then changed to a gold frame. They were easy to work with. At the same I ordered artwork f... See more

Rated 1 out of 5 stars

The piece arrived damaged. Apparently they had used Velcro to put canvas on top of canvas and they likely put it in the box to ship before it was dry because the pieces that were attached were off. I... See more

Rated 5 out of 5 stars

The communication through the ordering process was terrific with multiple updates. The art does take some time, so be patient, it's worth it. I think our painting took approx 3-4 weeks, which isn't... See more

Rated 5 out of 5 stars

Our second purchase from Mesonart. The on line images are exactly as the actual pieces. Beautiful and well done. The packaging protects the art and the delivery has tracking. We highly recommend t... See more

Rated 5 out of 5 stars

I love the paintings. They look exactly like they did on the website. Same colors, same impact. Well executed and properly protected for shipping. I’ll order again if I find another piece that convinc... See more

Rated 5 out of 5 stars

I have to admit I was a bit worried before deciding to buy such a large piece of art online since I had unpleasant experiences before, but my worry quickly disappeared after I started talking with S... See more

Rated 5 out of 5 stars

From ordering to delivery the customer service was superbly helpful. Updates and delivery information every step of the way. The artwork is very well packaged for its long journey to Australia. The Ar... See more

Rated 5 out of 5 stars

Extremely fast turn around with excellent customer service that made sure you were happy with the finished product before it was shipped. Will continue to use this company for future art needs!

Rated 5 out of 5 stars

We ordered three custom paintings which look beautiful. We were accidentally sent the wrong frames but the customer service team is very responsive and good and offered to refund us some of the price... See more

Rated 5 out of 5 stars

I had such an amazing experience purchasing artworks at mesonart. The process is very easy and smooth. The art works are so splendidly that I I am very satisfied with all the artworks I purchased. I w... See more

Rated 5 out of 5 stars

Painting looks as beautiful in person as it did online when we ordered! Communication and delivery of the product went very smoothly as well. Will be ordering again from this artist!

Rated 5 out of 5 stars

I ordered a large oversized piece from Meson Art in late 2024. Great communication. Artwork was beautiful in person. Great quality frame. Very happy with my purchase and will re-order from them ag... See more

Rated 5 out of 5 stars

This is a great company with a great product. I was able to customize the size and view the painting before it was shipped. I asked for a few minor changes and these were done timely. The painting loo... See more

Rated 5 out of 5 stars

Amazing customer service. I ended up emailing the artist himself. I loved that I could view the piece before sending. Would definitely be buying again!

Rated 1 out of 5 stars

Whatever you do don't. Don't buy from them. It's hard to get a realistic view of the art that you're buying. I bought an abstract piece and when it arrived I was so shocked by the poor quality of work... See more

Rated 4 out of 5 stars

I was very impressed with how we were contacted after the painting was finished to ensure that we were satisfied with the final product. The painting arrived safely packed, on time, and the finished p... See more

Rated 1 out of 5 stars

Do not buy from this company! My paintings never arrived to London and they are not refunding me my money. Ordered 3 paintings back in August! I have emailed multiple times saying don't resend them... See more

Company replied

Rated 5 out of 5 stars

I just received and hung 2 pieces of wall art from Mesonart. They are fantastic and everything I hoped they would be. Absolutely beautiful. They make my stairway. Thank you to the artist who painted... See more

Rated 2 out of 5 stars

MesonArt Nov 7, 2025 Be very wary of this "company." Their "art pieces" are shipped from China and more than likely, mass produced. My "art" arrived damaged and was packed in a flimsy cardboard box... See more

Rated 5 out of 5 stars

I ordered, then received a picture emailed to me for approval, and they shipped it to me in a very secure wood box built for the painting. Mesinart was very easy to communicate with, and oh my I LOVE... See more

Rated 5 out of 5 stars

From end to end exceptional service The art work was out of this world and fabulous Great use of colour and well proportioned Highly recommend this talented person

Rated 2 out of 5 stars

I also put this on their website but seeing that they remove reviews I wanted to post my honest review some where. While the packaging was secure and well done, and their communication was good,... See more

Rated 5 out of 5 stars

The painting came exactly as shown on the website, the customer service all along is impeccable, arrived quickly and it is easy to hang. It’s just beautiful!

Rated 1 out of 5 stars

I was told the painting I ordered had shipped but the FedEx tracking number shows that the item hasn't even been picked up. After several email exchanges advising that the issue is being investigate... See more

Rated 5 out of 5 stars

Excellent in manifold ways - the sent art is great in quality and design, and the customer service is quick and reliable. I would buy there any time again

Rated 5 out of 5 stars

I had an excellent experience commissioning custom artwork from start to finish. There were no customs issues for a U.S. customer, and the piece is completely original—an oil painting on canva... See more

Rated 5 out of 5 stars

Received my paintings and I love them. The whole experience took a bit longer than expected, but once I reached out, I was updated quickly about my order.

Rated 5 out of 5 stars

so far so good, the communication was excellent, seeing the piece of art just finished by the artist and being able to provide additional request was a real plus. i am looking forward to receive it

Rated 1 out of 5 stars

Worst experience. Product was packed poorly. We put in a claim. We decided to use the cost plus a few hundred for a new picture. We then spent weeks arguing with ownership about the card payment... See more

Rated 5 out of 5 stars

Great service and the painting looks ace. Delivered in great packaging that ensure the picture was not damaged. Updates on progress great and very happy with the picture,

Rated 5 out of 5 stars

I recently purchased an AMAZING piece from MESONART…. All I can say is it’s Magic. The texture,color and story it tells . Exceeded all my expectations Thank you to Tina for outstanding... See more

Rated 5 out of 5 stars

Stephen and the team are just fantastic. They elevated the overall experience from accommodating subtle charges to the piece with the artist to keeping me informed throughout. I will definitely be a r... See more

Rated 5 out of 5 stars

The best service / delivery. Arrived perfectly undamaged. Love it and looking forward to hanging up with a soft light shining to it. Thank you


Company details

  1. Art Gallery

Written by the company

Our original paintings are 100% hand-painted by professional and remarkable painters using Professional oil/acrylic paints and High-quality linen canvas. The size is unlimited and the color can be customized. We are focused on staying on creativity and The latest Interior design trends, So that we can offer creative solutions and customization to complement your design intent and budget needs.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

244 reviews

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1-star

Replied to 11% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Beautiful painting

The painting came exactly as shown on the website, the customer service all along is impeccable, arrived quickly and it is easy to hang. It’s just beautiful!

November 10, 2025
Unprompted review
Rated 2 out of 5 stars

MesonArt

MesonArt
Nov 7, 2025
Be very wary of this "company." Their "art pieces" are shipped from China and more than likely, mass produced. My "art" arrived damaged and was packed in a flimsy cardboard box that was also damaged, upon arrival. The piece was missing parts of the white plaster flowers and multiple gold discs(the center of the flowers) were missing, as well. The frame is cheap plastic.
Not what I was expecting. Very disappointing. It's basically junk.

November 7, 2025
Unprompted review
Rated 5 out of 5 stars

I've seen wall art and paintings…

I've seen wall art and paintings before, but none like this Wabi Sabi piece. The intricacy of the piece is simply stunning. The artist behind this masterpiece - Ming Li - is a true master of her craft.
Meson Art is in a league of its own... and seeing it in person is something else entirely. It brings such a sense of calm and depth to my space truly a masterpiece that speaks without words. The entire process was seamless and the customer service was top tier.

November 5, 2025
Unprompted review
Rated 1 out of 5 stars

Cheap Chinese crap which costs like…

Cheap Chinese crap which costs like normal artwork. They state that they sell original art however these are cheap prints sourced somewhere in China. Customer support is also very impolite saying that I should thank artist for their efforts. Who is your artist though? Printing machine lol?

October 29, 2025
Unprompted review
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Rated 5 out of 5 stars

I had such an amazing experience

I had such an amazing experience purchasing artworks at mesonart. The process is very easy and smooth. The art works are so splendidly that I I am very satisfied with all the artworks I purchased. I would highly recommend it to my friends.

October 14, 2025
Unprompted review
Rated 5 out of 5 stars

Stunning!

Firstly, this art is stunning! Although it looks like the photography online, each one is hand painted, so it is “one of a kind.” The artist signs it and you get a certificate and note from the artist. Because photography can be deceiving due to light, angle, etc. I reached out to customer service verifying the color to be used. They went above and beyond to ensure the blue color matched my wall color. Customer service is exceptional! They emailed me at all stages of production, to keep me informed as to start, completion, shipping, etc. You will not be disappointed! I would highly recommend and I will be buying all of my art here in the future.

November 3, 2025
Unprompted review
Rated 5 out of 5 stars

Stephen and the team are just…

Stephen and the team are just fantastic. They elevated the overall experience from accommodating subtle charges to the piece with the artist to keeping me informed throughout. I will definitely be a repeat customer. Thank you!

October 31, 2025
Unprompted review
Rated 1 out of 5 stars

Do not buy from this company

Do not buy from this company! My paintings never arrived to London and they are not refunding me my money. Ordered 3 paintings back in August!
I have emailed multiple times saying don't resend them and just refund me and have not heard back. I have only heard back now after I wrote this review. Awful service. Don't resend them and send me my full refund

August 28, 2025
Unprompted review
Mesonart logo

Reply from Mesonart

Since you are a UK customer, your order failed to clear customs. Your exclusive art consultant has arranged for Taylor, Taylor@mesonart.com, to resend your order. Did you not receive her email? You can also contact us at +1 (281) 250-5926

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Rated 5 out of 5 stars

Christian Mielich

After my order I received a image by email for approval, it was beautiful. After receiving the painting Stephen Huang has done one EXCELLENT job he has made one EXQUISITE piece of art it is stunning. Stephen is one very talented young man. I could not be HAPPIER.
Thank You.

October 20, 2025
Unprompted review
Rated 1 out of 5 stars

Painting not shipped or lost??

I was told the painting I ordered had shipped but the FedEx tracking number shows that the item hasn't even been picked up. After several email exchanges advising that the issue is being investigated, I'm giving up and requesting a refund.

October 1, 2025
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Rated 2 out of 5 stars

Lack of skill and overall looks cheap

I also put this on their website but seeing that they remove reviews I wanted to post my honest review some where.

While the packaging was secure and well done, and their communication was good, I am extremely disappointed with the piece itself. The art lacks skill and refinement, and what I initially thought was poor lighting in the preview image turned out to be the actual quality of the work.

Additionally, the frame is plastic and feels very cheap. Considering I paid over $1,200, this is one of the lowest-quality pieces I’ve ever received, both in execution and presentation. Unfortunately, this purchase has not met my expectations, and I will not be ordering from MesonArt again.

October 2, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect Hime Décor

I ordered, then received a picture emailed to me for approval, and they shipped it to me in a very secure wood box built for the painting. Mesinart was very easy to communicate with, and oh my I LOVE MY PAINTING ❤️

September 22, 2025
Unprompted review
Rated 5 out of 5 stars

Trustworthy and good quality

Trustworthy and good quality. Mesonart explains its process well and delivers on its promises. The art was carefully packaged to ensure no damage and arrived on schedule.

September 9, 2025
Unprompted review
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Rated 5 out of 5 stars

Our second purchase from Mesonart

Our second purchase from Mesonart. The on line images are exactly as the actual pieces. Beautiful and well done.
The packaging protects the art and the delivery has tracking.
We highly recommend this studio.

September 11, 2025
Unprompted review
Rated 5 out of 5 stars

This company really is legitimate

I had a very good experience with this company. I wanted a piece of art for my bedroom and didn't want to spend a lot of money so I ordered a 24X36 piece for around $200. I figured even if it looked terrible I wasn't out much money. And if it looked even ok I would be happy. I just received it and it looks great, so I'm very happy.

I had to email with them a handful of times to get the artist to create it exactly how I wanted (very small changes from the piectures online - nothing big). They didn't understand my emails at first, and sent me a few pictures of the original piece saying the changes had been made. But eventually they figured it out.

After I saw the final product, I liked it so much I purchased the frame for it too. So I have about $400 invested in this piece and I'm absolutely thrilled with how it came out.

My advice - don't be in a huge hurry - the whole process took almost a month between initial order and receiving the painting. And just watch your emails for communications from them. They absolutely communicated with me to make sure I was happy with the piece before they shipped it. But you get several emails from them so it's easy to miss the important ones.

Jeff

September 1, 2025
Unprompted review

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